Manager - HFS

BNP Paribas ISPL is seeking a proactive and creative team player to work as an Manager of the team. The ideal candidate for this position will possess strong know how of the process and act as an effective back-up to his/her supervisor. The position will work closely with the Fund Accounting team to keep them motivated and devise continuous ways to improve the process.

Responsibilities

Service Delivery:

• Need to be a SME (Subject Matter Expert) of the process with complete knowledge & understanding of NAV Calculation Processing & Review across variety of funds & instruments types.
• Ensure NAV calculations are produced in a timely manner as per SLA. Completeness of NAV packs includes accurate report generation, timely delivery of reports, scanning & archiving.
• Ensure all reconciliation breaks in TA, Cash & Stock are validated and justified for each calculated NAV.
• Ensuring the KPIs are kept in Green at all times.
• Preparation of Key/Standard Operating Procedures for each process migrated to Chennai.
• Consistently evaluate the documented procedures to ensure they are complete, accurate and up to date.
• Prioritize the work and conduct investigation with due diligence on all the discrepancies.
• Carry out other ad-hoc duties may arise from time to time, mainly on month ends & year ends.
• Ensure review of critical queries before sent. Where issues/errors arise ensure detailed analysis of issues and clear understanding is gained before responding to client, spoke or other parties.
• Ensure that the Reports are thoroughly reviewed and most updated information is provided.
• Should assist supervisors in preparing & reviewing reports.

Financial:

• Adhere to Quality of 100% while producing & reviewing NAVs.
• Ensure there is NO Financial impact/loss to the organization.

People:

• Updating required colleagues adequately on any changes/new events impacting BAU. Should be proactively escalating any relevant issues to Manager.
• Identifying the staff training requirement & ensure all the necessary training has been provided to the team members to perform the relevant tasks.
• Participating in Daily Team huddles, Weekly Team meetings.
• Develop SMEs and ensure that, the Back-up management tool is in place for all the team members.

Risk Management:

• Enforce 100% compliance of ISAE3402. Carry out sample testing on daily basis & document the results.
• Ensure procedures are in place to effectively deal with exceptions and that they are reviewed, researched, documented and resolved in a timely manner.
• Identify the manual steps, process efficiencies & developments, by providing practical ideas on areas of improvements & work towards its automation.
• Ensure to minimize the unplanned leaves, especially during business critical days, like month end, rollover days and migration of new funds.

• Ability to communicate to others in a clear, articulate fashion.
• Good team player skills
• Good written and oral communication skills.
• Good listening and questioning ability.

- Be able to express ideas effectively in individual and group situations

• Ability to plan work ahead and to prioritize workload.
• Ability to work in an organized manner.

- Must have an attention to detail

• Generate creative solutions to problems.
• Always looks for ways to improve services and processes.
• Be able to adapt to markets and clients evolution.
• Monitor the respective group mail box and respond quickly to the queries.
• Adhere to timeliness and quality as stated in SLA.
• Ensure there is NO Financial impact/loss to the organization.
• Ensure ISAE 3402 checks are understood and followed. 100% compliance is must for all NAV packs.
• Act as a back-up in the absence of other team members.
• Assist supervisor in resource planning and BAU planning.
• Continuously strive to improve the process and bring efficiency in the chain

• Acts on behalf of, and by delegation of Department head who remain fully responsible for the department BC Plans.
• Responsible for designing, maintaining and organising BCM documentations (BIA, BC Plan, Call Tree list etc.) and testing of BC Plans and solutions (BCP testing, Call tree testing, participation in various level BCP & DR testing)
• Provide business data for analysis, design and testing stages of BC Plan
• Alerting the BCM team of any business continuity incident with potential impact to business
• Organizing an appropriate business response for your department upon confirmed crisis scenario by mobilizing the recovery teams and communicating relevant instructions, and providing regular status updates on business recovery to the BC Manager

Specific Qualifications

Accounting/Commerce

Minimum of 10+ years of experience in Fund Accounting

Skills Referential

Behavioural Skills:

Attention to detail / rigor

Ability to collaborate / Teamwork

Decision Making

Client focused

Transversal Skills:

Ability to understand, explain and support change

Ability to develop and adapt a process

Analytical Ability

Ability to inspire others & generate people's commitment