Manager Finance & Administration Delivery - Record To Report

Job Description

Responsibilities You will focus on Reporting, General Ledger Entries,andIntercompany Reconciliation globally. Manage clientengagements/contractsacross geographies - Operations support forestablishingprocesses, metrics identifications and reporting. Responsible for managing relationships with customers at the senior management level andensuringcustomer happiness. Demonstrate Thought leadershipinbringingvalue to the client - technology and analytics. Build andmaintainarobust tracking mechanism for key indicators of the operations to supportdecision-making. Responsible for tracking and driving all process parameters critical to quality for process delivery. Run career development activities for team members, team leaders and managers, including performance management,feedback,and training. Ensure adequate mentorship and training of team members to ensure processobjectivesand Customer requirements are met. Handle and ensure overall F&A delivery for various global regions. Drive transformation projects. Manage account reconciliation process and drive policy adherence along with implementation of tools and usage. Responsiblefor drivingproductivity and efficiency per contractualrequirements. Ensure adherence to control and compliance policies and procedures. Lead operational and governance calls withclientsand IBM internal Partners. Ensure Service Level Agreement (SLA) management and Issue protocol. Engage and effectivelybe responsible forthe team through regular appraisals, connect and issue resolution. Build backup andcross-trainingplans and ensure they are implemented and revisited regularly. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 10years ofexperience in Finance and Administration Delivery.