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C&W Services
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Manager - Facility

Manager - Facility

C&W Services

7 - 10 years

3 - 7 Lacs

mumbai

Posted:19 hours ago| Platform:

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Skills Required

ehs rca hvac technical management data management agile mep continuous improvement cctv fire safety

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manage/Supervise and monitor the functions of facilities including HVAC, Fire Safety, EHS, Power System, Soft Services, BMS , CCTV . FAPA System and any other activity as instructed by client s SPOC under purview of Contract.

Monitor the process of reporting and follow up of requests & complaints from Teleperformance staff stationed at the building to client SPOC .

Ensure Documentation checklists pertaining to Daily/Weekly /Monthly are maintained by staff.

Inspect Documentation on Request/Complaints log record. Ensure proper follow up and completion on rectification works/pending requests and report to customer as per SLA.
Supervise in coordination with client on closures of SNAGs on weekly basis.
Support Transition team in seamless HOTO of the Facility

To implement and monitor a process for liaison with suppliers regarding any damage, loss found, malfunction on office assets
Advise on additional purchase upon request and approval from client SPOC .
Manage and Supervise process of Technical and Soft Services is followed to ensure a safe, healthy & hygienic working environment.
Initiate Daily, Weekly and Monthly Meetings with client SPOC and take follow ups on the Minutes of the Meetings till closures.

Systems & Procedures

Adapting C&W processes and systems to meet local requirements and agreeing with client SPOC .
Implementing C&W processes and systems.
Training staff on processes and systems.

Health & Safety and Environmental

Conduct Risk Assessments of all activities
Implement safe working systems.
Training on H&SE systems
Ensuring compliance as per C&W H&SE processes and systems.
Ensuring Accident Log is kept up to date
Reporting H&SE statistics and incidents in Monthly Report.

Vendor Management

To liaise with contractors, collect quotations and prepare quotation analysis.
To keep and revise the existing contracts with different vendors
To liaise with vendors on contract renewal
To compare, evaluate and recommend vendors
Monthly (or as required) Vendor Meetings to agree Monthly Supplier evaluation and plan for forthcoming month.

Purchasing

Implement and monitor the Procurement process for consumables and goods in agreement with Teleperformance policy and procedure.
To monitor delivery from approved supplier and ensure they follow the SLAs.
Cost Analysis report to be submitted with optimization on pilferages .

Engineering Management

Over see Technical activity on availability of MEP Equipment at all times . Any abnormalities are to be reported to SPOC with suitable Plan of Action
Adherence of PPM schedules for Technical services is on time and implemented as per C&W guidelines.
Review reports on engineering systems operation and maintenance .
Initiate training session on technical service with SME technical (C&W) periodically.

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