Manager Engineering

This position manages the activities of systems test strategies and quality assurance functions for F5 platform products. We are seeking passionate, quality-minded individuals with can do attitudes who can manage a team that helps drive the feature set and quality of Leading Edge Network Platforms. Key responsibilities are to develop and manage people, provide technical leadership, lead project planning, facilitate communication, and offer vision for product quality and test processes. Coordinates project timelines with Project and Development Managers, determines and obtains resources, assigns work, monitors progress and results, and provides technical leadership. This Manager is a champion for product quality within the department and is accountable for an assessment of product readiness and commitments on product delivery schedules. This is a first-level management position.

Primary Responsibilities

• Implement and support all department methods, techniques, tools, utilities and evaluation criteria for testing while offering feedback for improvements to efficiency.
• Analyzes, writes and creates templates for complex test processes and procedures.
• Maintains test documentation and test results, and analyzes results to ensure existing functionality, while recommending corrective action.
• Works with internal and cross-functional teams to implement and improve test strategies as required.
• Works with Project/Program Management on project scope and estimation.
• Works with remote development and test teams.
• Provides technical input into project scope and estimating activities.
• Assists and validates customer scenarios as required.
• Creates and conducts presentations internally.
• Employee management including, but not limited to, sourcing, interviewing and hiring candidates for open positions, onboarding, establishing goals, assigning or delegating work, providing on-the-job training, giving guidance to staff, conducting performance evaluations, approving paid time-off (PTO), developing performance improvement plans, and taking disciplinary action.
• Responsible for upholding F5s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
• Performs other related duties as assigned.

Knowledge, Skills and Abilities

• Extensive experience in quality systems, data networking and automation engineering methodologies
• Demonstrated ability to lead technical teams
• Workload balancing, with a focus on cross-functional resourcing
• Knowledge of Jira, Microsoft Project, Visio, and other project and workflow tools
• Knowledge of OSI Layer-1 to 7 including LAN switches, routers, general TCP/IP and associated protocols preferred.
• Proven ability to deliver products with highest quality, on time and within budget
• Demonstrated ability in mentoring and developing direct reports
• Experience with QA metrics, defect management and reporting
• Extensive experience with test lab development and support
• Extensive experience with bug tracking and triage systems
• Excellent interpersonal and communication skills
• Demonstrated excellence in all written communications
• Able to collaborate and thrive in a fast-paced high-performance environment

• Duties are performed in a normal office environment while sitting at a desk or computer table.

• Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.
• Duties may require being on call periodically or working outside normal working hours (evenings and weekends). Duties may require the ability to travel via automobile or airplane, approximately 10 % of the time spent traveling.

Qualifications

• BS in Computer Science or related field; or equivalent combination of education and experience.
• Minimum of 10 years, including at least 2 years in a Test Manager role experience with test engineering methodologies used in platform software development.