Manager - DSMG - Two-Wheeler Loans - X Bucket - Siliguri - Sona Wheels

As a candidate for this role, you will be responsible for the following key deliverables: - Collection Activity: - Achieve assigned collection target through CREs - Achieve assigned target on KPA parameters - Customer Relationship: - Maintain constant touch with specific customer groups who are difficult to reach through CREs - Visit and meet customers - Managing Team: - Manage the team of LREs/CREs/AMRs - Align individual work and performance with the broader team to achieve mutual outcomes - Ensure that self and team adhere to the team's expectations and guidelines, fulfill team responsibilities, and demonstrate personal commitment to the team - Document Management: - Ensure all collection documents are submitted correctly and on time - Audit Compliance: - Ensure strict audit compliance as per company norms for self and team - Managing Branch: - Ensure smooth functioning of branch collection without any issues - Manage the repossession activity of the branch - Vendor Management: - Managing Vendors (Collection agency & Repo agency),