Manager - DSMG - Two-Wheeler Loans - X Bucket - Siliguri - Sona Wheels - JM

Job Description: You will be responsible for the following key deliverables: Role Overview: As a part of the team, you will be expected to handle collection activities, maintain customer relationships, manage a team, oversee document management, ensure audit compliance, manage branch operations, and handle vendor management. Key Responsibilities: - Achieve assigned collection targets through CREs assigned to you - Meet assigned targets on KPA parameters - Maintain constant communication with specific customer groups who are difficult to reach - Visit and meet with customers as necessary - Manage the team of LREs/CREs/AMRs - Align individual work and performance with the broader team for mutual outcomes - Ensure adherence to team's expectations and guidelines, fulfill team responsibilities, and demonstrate personal commitment - Ensure all collection documents are submitted correctly and on time - Ensure strict audit compliance as per company norms for yourself and the team - Ensure smooth functioning of branch collection operations without any issues - Manage repossession activities of the branch - Manage vendors such as collection agency and repo agency Qualifications Required: - Relevant experience in collection activities and team management - Strong communication and relationship management skills - Ability to handle multiple tasks efficiently - Knowledge of audit compliance and document management procedures Note: No additional details about the company were provided in the job description.,