Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Hyderabad
>
SHV Energy
>
Manager - Customer Experience

Manager - Customer Experience

SHV Energy

3 - 8 years

10 - 20 Lacs

Hyderabad

Posted:1 month ago| Platform:

Apply

Skills Required

Agile Methodology Design Thinking Customer Journey Mapping

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities 1) Develop and implement customer experience strategies that align with company goals. 2) Analyze customer feedback and data to identify areas for improvement. 3) Collaborate with cross-functional teams to enhance customer touchpoints. 4) Monitor and report on customer satisfaction metrics. 5) Conduct regular training sessions for staff on best practices in customer service. 6) Stay updated with industry trends and best practices in customer experience. Preferred Skills: Experience in B2B and B2B2C company• Knowledge of customer journey mapping and design thinking. Certification in customer experience management (e.g., CCXP). Preferred candidate profile

More Jobs at SHV Energy

Executive - Marketing

Hyderabad

2 - 6 yrs

INR 2 - 5 Lacs

Executive - Marketing

Hyderabad

1.0 - 6.0 yrs

INR 2 - 7 Lacs

Manager - Customer Experience

Hyderabad

3.0 - 8.0 yrs

INR 10 - 20 Lacs

Sr Safety Officer - Bavla

Bavla

2.0 - 7.0 yrs

INR 4 - 9 Lacs

Territory Manager - Industrial Sales

Surat

2.0 - 7.0 yrs

INR 5 - 11 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

SHV Energy

Oil and Gas

Hoofddorp North Holland

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Manager - Customer Experience