Manager Customer Experience Operations

As a leading provider of Business Process and Customer Satisfaction Outsourcing solutions, Alorica India is dedicated to making lives better one interaction at a time. With a team of over 100,000 employees across 100 locations in 14 countries, we are committed to delivering insanely great customer experiences to people worldwide. At Alorica India, we partner with the world's largest and most respected brands, approaching each day and challenge with Passion, Performance, and Possibilities. We are proud to serve more than 200 major clients globally, including top wireless providers, healthcare companies, banks, retailers, car manufacturers, utility companies, and technology giants. We are currently looking for individuals with 0 to 5 years of experience in Customer Support, specifically in an International Voice Process. The ideal candidate should possess excellent English communication skills, including fluency in spoken English, customer service expertise, and high energy levels. Candidates with experience in domestic Voice Process will also be considered as freshers for this role. Join us at Alorica India and be part of our mission to create exceptional customer experiences around the world.,