OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do powering innovation, transforming work, and empowering digital knowledge workers. Were hiring talent that AI cant replace to help us shape the future of information management. Join us.
Your Impact
OpenText enables the digital world as the global leader in Enterprise Information Management, both on premises or in the cloud. We embrace all things digital and are committed to being the Best Place to Work for our Employees in over 140 locations around the world. We obsess over our customers to ensure they are wildly successful in embracing the Digital World. Our customers entrust us with their most important information, we need to be their most trusted partner. What we do, we do well. What we create, we do purposefully to impact the world. If you believe in this and are passionate about enabling the Digital World, then let OpenText turn your career vision into reality. OpenText has one of the best & advanced products to help legal and compliance industry discover what matters across massive volumes of enterprise data. Using unstructured data analytics, machine learning, and interactive visualizations, our platforms provide fast access to key documents, contract terms, personnel with expertise, and critical early insights for litigation, investigations, due diligence, compliance, and more.
What The Role Offers
The Project Manager, eDiscovery, will play a pivotal role within the Professional Services Delivery team, working directly with internal teams and global clients to ensure high-quality service delivery across litigation and discovery-related projects. You will collaborate with project managers, technical leads, data analysts, and consultants to provide expert guidance and support, driving successful project outcomes. As a key member of the India CoE leadership team, you will contribute to strategic initiatives in partnership with Global Professional Services leadership. In this role, you will also mentor a high-performing Processing and Production team, support their career development, and drive continuous process improvements to enhance customer experience and business success. This position reports to the Senior Manager, LegalTech.
What You Need to Succeed
- 10+ years of experience in data processing, project delivery, and client service, ideally within eDiscovery or a professional services environment
- Strong project management skills with the proven ability to lead and coordinate multiple projects simultaneously, ensuring timely and high-quality outcomes
- Deep understanding of the Electronic Discovery Reference Model (EDRM) and the full litigation lifecycle, including practical experience with Technology Assisted Review (TAR) and Continuous Active Learning (CAL)
- Hands-on expertise with eDiscovery tools such as Axcelerate and Insight, along with familiarity with industry-standard platforms including Relativity, Ringtail, Clearwell, and Nuix
- Expertise in handling various types of data, including EnCase, FTK image, PST, OST, and NSF files, with the ability to process large datasets efficiently while ensuring thorough quality checks and compliance with standard operating procedures
- Working knowledge of document management systems like eDOCS, Documentum, and iManage, as well as enterprise systems including Exchange, SharePoint, and Active Directory
- As an eDiscovery Manager, you will work closely with the Processing and Production team, providing mentorship while supporting their career development and professional growth.
- Technically proficient with a demonstrated ability to quickly learn and apply new technologies to support both internal teams and external clients
- Ensure effective communication within the team, with leaders and relevant stakeholders, keeping all parties informed of project statuses, challenges, and successes.
- Participate in candidate interviews, selection, and hiring decisions, while managing onboarding and overseeing performance management and development plans for the team.
- High standards of professionalism, attention to detail, and ethical integrity, with a proactive and solution-oriented approach to resolving challenges
- Energetic, collaborative team player who takes initiative, contributes effectively in cross-functional settings, and adapts well under pressure
- Willingness to work flexible hours to support US/EMEA teams
- Experience using internal ticketing systems, tracking billable time, participating in client meetings, and contributing to comprehensive project documentation and delivery.
OpenTexts efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenTexts vibrant workplace.
