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Major incident Management

4 - 6 years

0 Lacs

bengaluru karnataka india

Posted:1 week ago| Platform: Linkedin logo

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Skills Required

management communication itil certification service scheduling

Work Mode

On-site

Job Type

Full Time

Job Description

TCS is hiring for Major Incident Manager Professionals for Bangalore Location !


Job Role:

Job Experience:

Job Location:

Interview Mode:

Interview Date:


What we are looking for:


Must Have:

Good to Have:


Expectation from Role:


  • Overseeing the incident management process and team members involved in resolving the incident.
  • Responding to a reported service incident, identifying the cause, and initiating the incident management process.
  • Prioritizing incidents according to their urgency and influence on the business.
  • Communicating with upper management if major issues are found in the IT system.
  • Managing the incident team members by re-assigning workloads and re-scheduling non-urgent tasks.


Qualification:

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