Posted:2 days ago|
Platform:
Work from Office
Full Time
Manage end-to-end Major Incident process including identification, coordination, communication, root cause analysis, vendor collaboration, and reporting. Drive process improvements and ensure SLA/KPI adherence during incidents. Required Candidate profile Experienced in Major Incident Management, coordinating stakeholders, root cause analysis, vendor management, and reporting. Strong communicator focused on process improvement and SLA compliance.
Talchemy Solutions
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