Major Incedent Manager

5 - 10 years

10 - 20 Lacs

Hyderabad, Bengaluru

Posted:2 days ago| Platform: Naukri logo

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Skills Required

Major Incident Management Root Cause Analysis Stakeholder Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manage end-to-end Major Incident process including identification, coordination, communication, root cause analysis, vendor collaboration, and reporting. Drive process improvements and ensure SLA/KPI adherence during incidents. Required Candidate profile Experienced in Major Incident Management, coordinating stakeholders, root cause analysis, vendor management, and reporting. Strong communicator focused on process improvement and SLA compliance.

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