Role & responsibilities 1. Drive the growth and profitability of the Prime Home Loans business by effectively managing a team of sales executives. 2. The Sales Manager will be responsible for achieving sales targets, enhancing market penetration, and strengthening customer relationships. 3. Manage sales and distribution through the cross channel and open market channels.

Roles and Responsibilities Manage sales performance of the team, ensuring targets are met or exceeded. Develop and implement effective strategies to increase home loan sales revenue. Build strong relationships with clients through excellent communication and negotiation skills. Collaborate with cross-functional teams to drive business growth and improve processes. Desired Candidate Profile 5-10 years of experience in sales management, preferably in home loans or related fields. Proven track record of achieving sales targets and leading high-performing teams. Strong understanding of financial products such as mortgages, credit cards, etc., including their features, benefits, and risks. Excellent leadership skills with ability to motivate teams towards common goals; strong problem-solving skills for resolving complex issues.

Role & responsibilities Collection of EMI from the customers. Ensuring max collection of money from customers on/before due date. Timely submission of collected cash in the office, To visit /call all the customers as per allocation. Collection of pending post disbursement documents from customers. Achieving collection efficiency & reducing NPAs as per monthly targets.

Role & responsibilities: Responsible for achieving branch level targets of Home Loans by managing end to end process of sourcing, credit checks and disbursals. This role requires strong leadership abilities, excellent communication skills and a thorough understanding of business strategies Preferred candidate profile: Minimum 3 years of experience in Home Loan Sales preferably in a team handling role Perks and benefits: Mediclaim Benefits & Attractive Monthly Incentives

Role & responsibilities: Responsible for achieving branch level targets of Home Loans by managing end to end process of sourcing, credit checks and disbursals. This role requires strong leadership abilities, excellent communication skills and a thorough understanding of business strategies Preferred candidate profile: Minimum 3 years of experience in Home Loan Sales preferably in a team handling role Perks and benefits: Mediclaim Benefits & Attractive Monthly Incentives

Role & responsibilities Candidate should have some basic knowledge of business as well Candidate should have exposure in the Rural marketing the respective region Must have collections experience in microfinance / tractor loans/ Other Rural loans Would prefer candidates who have some background in an Asset Reconciliation company Sound legal knowledge; specifically in Sarfesai and other laws related to housing finance The candidate must have good experience in handling collections in respective region Should be able to communicate (speak / understand) Hindi Should have handled approx 20 branches with a team size of 200 headcount and portfolio of min. 10k cases. This role involves travelling to the branches to provide support for problematic legal cases, hence candidate must be open to travel for min. 10 days per month Preferred candidate profile Graduate with an minimum of 7-12 yrs experience in the collections field Perks and benefits

Dear Candidate, Greetings from MAHINDRA HOME FINANCE. WE ARE HIRING FOR CUSTOMER MANAGER AND RELATIONSHIP MANAGERS!!!!!. Roles and Responsibilities Identify new business opportunities through lead generation, prospecting, and networking within the local market. Develop and maintain a strong understanding of our product offerings, including home loans, housing finance, and asset management services. Collaborate with internal teams to resolve customer queries and issues related to loan processing, documentation, and post-sales support. Analyze market trends and competitor activity to stay ahead in the competitive affordable housing segment. Desired Candidate Profile . Strong knowledge of Affordable Housing (AH), Home Loans, Housing Finance, Home Finance, Asset Management Services. Excellent communication skills with ability to build connect with customers at all levels. Ability to work independently with minimal supervision while meeting tight deadlines. Interested Candidates can send their updated CV on pavan.r@mahindrahomefinance.com. Contact HR : 9380205768. ( Whatsapp only ).

Develop and generate business Leads follow up & systematic closure Develop clear understanding of lending parameters and apply on field Conduct field visits for customer meetings, field investigations / other checks, relationship development and market mapping o Follow up / Ensure for credit approval from the concerned authority for files submitted Ensuring complete documentation, stamping and formalities related to pre / post disbursement Ensure the quality of cases for first six months Ensure collection of PDD document

For Business Development: o Creating market awareness about Mahindra Rural Home Finance by carrying out sales promotion / village activities. o Marketing Activity Plan to be prepared for generating required number of leads from Existing and new villages in a cluster. o Prepare date wise route plan for lead generation and documentation in discussion with Team Leader. o Enter all new leads generated in Agrassar Module. Simultaneously, update existing leads in Agrassar o Maintaining and developing relationships with existing customers and other local bodies (Sarpanch, Panchayat, Registrars)in order to get references and ease out the documentation process. For Portfolio Health: o Collecting Pre and post EMIs from the customer o Following up with NPA cases for collections, Assist collections team in closing NPAs where PTPs are broken repeatedly for all contracts mapped to him For Process improvement and Adherence: o Conducting preliminary field investigations and reference checks to verify the credibility of the potential customer o Collecting the requisite documents from potential customer and passing it to credit officer for verification o Supporting Credit officer to get necessary documents and information to facilitate loan sanctioning and disbursement o Following up on loan approvals for submitted files o Ensuring that complete documentation, stamping and other formalities related to pre / post disbursement are completed as required o Handling over the loan disbursement cheque to customer as required. o Providing time to time market feedback to team leader to facilitate business planning, o Attend weekly performance review meetings with the Team Leader

Maintaining relationship with village authorities, managing local bodies and politically influential people o Travel extensively in the state for identifying new business opportunities and potential village clusters to increase business coverage o Develop promotional and brand building plans and get those implemented for generating leads and for enhancing market penetration o To understand & carry out all the other responsibilities as per the instruction by the company o Expansion into new geographies within the region

Plan which activities to be carried out in which village to maximize business in his territory. o Achieve sales targets on a monthly basis in the assigned territory o Maintaining relationship with village authorities, managing local bodies, politically influential people and continuously striving to increase brand ambassadors in every targeted village o Identify potential business opportunities in the region and make recommendation to increase business coverage o Collecting, transmitting and utilizing market information to be passed on to seniors to facilitate decision 1: Job Purpose Statement (Summarize in one/two statements why this job exists and the contribution makes to the overall business of the company). To manage business in the assigned territory in terms of business, collections, quality of loan and team 10 making. o Collecting, transmitting and utilizing market information to be passed on to seniors to facilitate decision making. o Implement plans by allocating resources as suggested by State Business Heads o Plan various promotional and Brand Building activities in the region to increase business and market penetration

Develop and generate business for assigned area o Train & guide team on selling techniques, business processes and credit parameters o Monitor & track team performance o Conduct field visits for customer meetings, field investigations / other checks, relationship development and o market mapping o Follow up & ensure credit approval from the concerned authority for files submitted o Monitor portfolio of the branch and ensure non-overflow to NPA o Manage legal initiatives of NPA cases o Manage PDD of the branch o Manage audit & compliances there on o Manage external agencies o Manage business development of the assigned branch o Manage customer & employee grievances o Maintain TAT from acquisition till disbursement o Third party bill/payment management o Property certification on loans above 15lacs o Personal discussion on loans above 15lacs

Achieving Top line targets for AH o Identifying potential candidates suitable for Customer Manager role o Ensuring smooth on boarding of customer managers and conducting training of new joiners o Regular maintain relationship with existing channel partners o Identification of new channels for sourcing and empanelment thereon o To ensure Litigation Process is initiated for delinquent/NPA accounts o Discussion of WIP cases, pendency's etc. and Resolution of queries/concerns of branch team o To maintain productivity of Customer Managers and Branch Managers mapped under him

Planning and executing collection on a monthly basis to achieve collection efficiency and NPA target. o Devising appropriate collection route maps for the collection. o Contacting and visiting chronic customers on a regular basis to ensure maximum collections o Responsible to monitor promise to pay and address the broken promises o Timely allocation of due customer to collectors ( CM) and obtain regular feedback for the accounts allocated o Maintaining and building long-term customer relationship o Prepare reports and maintain records of work accomplishments and administrative information, as required, and coordinate the preparation, presentation, and communication of work-related information to team leader o Coach, facilitate, solve problem and participate with the team in achieving targets o Conducting Saturday meetings to review customer manager performance o Periodically Report on team and individual work achievements, problem and progress in mastering task.

Role & responsibilities Manage sales and distribution through the cross channel and open market channels Ensure unilateral growth by adding new DSAs / Branches Analyze the market trend for products development and do market research. Planning & execution of market promotional activities according to market & business requirements. Focus on increased Productivity Marketing and encashing catchment areas Meeting HNI clients and explaining various products related to Prime HL Ensure additional revenue generation through cross sell & Multi selling of Insurance Liasoning with Internal teams for business like Credit, Legal, Technical, RCU & Operations Understand credit analysis, Personal discussion with client for business understanding. Co-ordinate for credit risk assessment. Co-ordinate for legal documentation, disbursement. Post-disbursement monitoring, ensure performance monitoring, maintaining portfolio quality Relationship management with the client / dealers. Ensure collection of dues from the customers and to help and monitor the payment from the company Responsible for end-to-end processing of the case and updating the status of the same to the customers. Ensuring Top Class service for Customers. Customer visits, Proposal structuring, business development Sanction of the cases, suggestions for creation/modification of credit and risk policies as per market feedback and trends. Finance Knowledge Market Knowledge Industry Knowledge

Roles and Responsibilities Manage a team of sales professionals to achieve business targets through effective lead generation, customer acquisition, and relationship management. Develop and implement strategies to increase market share in the assigned territory. Identify new business opportunities and build relationships with potential clients to drive growth. Analyze market trends, competitor activity, and internal data to inform sales strategy. Collaborate with cross-functional teams to resolve customer issues and improve overall customer satisfaction.

Roles and Responsibilities Manage a team of sales professionals to achieve business targets through effective lead generation, customer acquisition, and relationship management. Develop and implement strategies to increase market share in the assigned territory. Identify new business opportunities and build relationships with potential clients to drive growth. Analyze market trends, competitor activity, and internal data to inform sales strategy. Collaborate with cross-functional teams to resolve customer issues and improve overall customer satisfaction.

Repayment Schedules. o Creation of Customer code for new cases. o PDD collection and follow-up while making the Tele verification. o Generating Hot enquires for Home loans o Cash Handling/Receipt cut-off. o Listing in Finone. o Telecalling in 0-3 Ageing, (Status required on weekly basis) . o SMS through WEB Module. o SFC Collection. o All Branch Register Updation in addition Enquiry Register/Grievance register

Roles and Responsibilities Identify new business opportunities through lead generation, prospecting, and networking within the local market. Develop and maintain a strong understanding of our product offerings, including home loans, housing finance, and asset management services. Collaborate with internal teams to resolve customer queries and issues related to loan processing, documentation, and post-sales support. Analyze market trends and competitor activity to stay ahead in the competitive affordable housing segment. Desired Candidate Profile . Strong knowledge of Affordable Housing (AH), Home Loans, Housing Finance, Home Finance, Asset Management Services. Excellent communication skills with ability to build rapport with customers at all levels. Ability to work independently with minimal supervision while meeting tight deadlines. Interested Candidates can send their updated CV on manisha.priya@mahindrahomefinance & mamta.patil@mahindrahomefinance.com

Strong Communication skill Inbound and outbound voice process handling existing customer Experience of Home loan collection