Responsibilities & Key Deliverables Locations - Multiple (Pan India - Multiple locations across AOs) 1. Provide remote Technical Assistance to assist dealers in complex trouble shooting of unresolved problems and also do on site visit for complex trouble shooting and training of dealer team. 2. Failure Root cause analysis and share information with upstream teams for product improvements 3. Enhance technical capabilities of dealer personnel 4 Dealership audit on technical aspects 5. Ensuring smooth new EV product launches from Technical support side 6. Telematics data analysis and handling of maintenance portal-(telematics portal). 6. Understanding of battery diagnostics. 7. Ability to diagnose based on telematics data Experience 4-10 years Industry Preferred Automotive (OEMs) Qualifications BE / B. Tech/Diploma - Mechanical / Automobiles /Electrical- (Specialization in Mechatronics, Automobiles, Electrical preferred) General Requirements Job Segment: Electrical, Engineering, Automotive
Responsibilities & Key Deliverables Locations - Multiple (Pan India - Multiple locations across AOs) 1. Provide remote Technical Assistance to assist dealers in complex trouble shooting of unresolved problems and also do on site visit for complex trouble shooting and training of dealer team. 2. Failure Root cause analysis and share information with upstream teams for product improvements 3. Enhance technical capabilities of dealer personnel 4 Dealership audit on technical aspects 5. Ensuring smooth new EV product launches from Technical support side 6. Telematics data analysis and handling of maintenance portal-(telematics portal). 6. Understanding of battery diagnostics. 7. Ability to diagnose based on telematics data Experience 4-10 years Industry Preferred Automotive (OEMs) Qualifications BE / B. Tech/Diploma - Mechanical / Automobiles /Electrical- (Specialization in Mechatronics, Automobiles, Electrical preferred) General Requirements Job Segment: Electrical, Engineering, Automotive
As a Sales and Customer Experience Manager in the automotive industry, your primary responsibilities will include driving overall volume and market share while ensuring authentic and correct market information flow to all stakeholders. You will be expected to devise actions based on root cause analysis, monitor dealer profitability, and oversee manpower productivity and adequacy. Additionally, you will be leading a team for respective states and providing timely insights to Marketing and Sales Planning, with a focus on Go-To-Market strategies. In terms of customer experience, you will be responsible for managing end-to-end customer centricity and satisfaction, handling escalations, and overseeing customer engagement practices. You will also play a key role in ensuring process adherence and implementing corrective action plans at the state level. Your functional skills should include the ability to drive business, particularly in channel sales, as well as a good understanding of product technicalities. On the behavioral front, you should be adept at handling ambiguous situations, learning from past experiences, taking ownership of delivery and teams, understanding the premium customer segment, forming and managing relationships with peers and channel partners, and displaying high resilience. With over 13 years of experience in Channel Sales, Customer Experience, Auto products, Business Management, dealer, and team handling, you should be well-versed in the automotive industry. A background in Auto is a must, with preference given to experience in Auto EV, which is directly correlated with time to productivity and success. Your educational qualifications should include a BE/B. Tech degree along with an MBA. As a Sales and Customer Experience Manager, you are expected to meet these general requirements to excel in this role.,
Responsibilities & Key Deliverables Sales & CX: Driving Volume & Market Share - Demand Generation & Overseeing market wise dealer performance to drive volume & market share CX - Ensuring CX at every customer touch point - Pre-sales and Sales Showroom and Digital Customer journey Billing - Order availability to ensure timely billing Ensuring timely billing of desired vehicle Retail - ETBR handling Activation plan - Enquiry generation, market coverage Hyperlocal digital Dealer initiatives - Driving end to end special initiatives at the ground level, alongside any special schemes/incentives Market activations Ensuring Infrastructure Readiness Ensure proper coordination across Charging teams Experience 5-8 years, atleast 2 years in auto sales Industry Preferred Auto, EV (PV/2w/3w), auto components, allied industries Qualifications B.E. / B.Tech, MBA preferred General Requirements
Responsibilities & Key Deliverables Sales & CX: Driving Volume & Market Share - Demand Generation & Overseeing market wise dealer performance to drive volume & market share CX - Ensuring CX at every customer touch point - Pre-sales and Sales Showroom and Digital Customer journey Billing - Order availability to ensure timely billing Ensuring timely billing of desired vehicle Retail - ETBR handling Activation plan - Enquiry generation, market coverage Hyperlocal digital Dealer initiatives - Driving end to end special initiatives at the ground level, alongside any special schemes/incentives Market activations Ensuring Infrastructure Readiness Ensure proper coordination across Charging teams Experience 5-8 years, atleast 2 years in auto sales Industry Preferred Auto, EV (PV/2w/3w), auto components, allied industries Qualifications B.E. / B.Tech, MBA preferred General Requirements
Responsibilities & Key Deliverables Sales & CX: Driving Volume & Market Share - Demand Generation & Overseeing market wise dealer performance to drive volume & market share CX - Ensuring CX at every customer touch point - Pre-sales and Sales Showroom and Digital Customer journey Billing - Order availability to ensure timely billing Ensuring timely billing of desired vehicle Retail - ETBR handling Activation plan - Enquiry generation, market coverage Hyperlocal digital Dealer initiatives - Driving end to end special initiatives at the ground level, alongside any special schemes/incentives Market activations Ensuring Infrastructure Readiness Ensure proper coordination across Charging teams Experience 5-8 years, atleast 2 years in auto sales Industry Preferred Auto, EV (PV/2w/3w), auto components, allied industries Qualifications B.E. / B.Tech, MBA preferred General Requirements
As a Technical Assistance Specialist, you will be responsible for providing remote and on-site technical support to dealers across multiple locations in India. Your primary duties will include troubleshooting complex issues, conducting failure root cause analysis, and enhancing the technical capabilities of dealer personnel. Additionally, you will be involved in dealership audits, ensuring smooth new EV product launches, telematics data analysis, and handling maintenance portals. To excel in this role, you should have 4-10 years of experience in the auto industry, preferably with OEMs. A degree in BE/B.Tech/Diploma in Mechanical, Automobiles, or Electrical engineering is required, with specialization in Mechatronics, Automobiles, or Electrical being preferred. Your ability to diagnose issues based on telematics data and understand battery diagnostics will be crucial in ensuring the success of technical support activities. If you are passionate about engineering and have a keen eye for detail, this role offers you the opportunity to make a meaningful impact in the automotive industry. Join us in our mission to deliver top-notch technical assistance and support to our dealers, contributing to ongoing product improvements and customer satisfaction.,
You will be responsible for the accounts finalization and financial reporting to the corporate entity. This includes closing the monthly, quarterly, and annual accounts of the company, as well as preparing statutory financials with necessary notes to accounts disclosures. Additionally, you will handle all corporate submissions and MIS, such as monthly P&L and balance sheet, quarterly beginning estimates in Hyperion, and quarterly tax estimates with a focus on accuracy and timeliness. You will conduct variance analysis of P&L and balance sheet, providing detailed explanations for variances at various levels and for different periods, ensuring that the information is available for corporate review and analysis in Hyperion. Your role will involve managing statutory audit processes, including audit submissions, discussions with auditors, handling queries up to the board meeting, and providing satisfactory explanations about business activities and financial items. You will also handle disclosure requirements and ensure intercompany eliminations for group consolidation of accounts at the M&M Group Level. In terms of regulatory and compliance, you will be responsible for overseeing related party transactions, obtaining pre-approvals from the board, reporting actuals, and ensuring compliance with relevant regulations. As part of special projects, you will work on initiatives related to digitization, automation, and IT enablement in accounting, financial closure, reporting, and statutory compliances. The ideal candidate for this role should be a Chartered Accountant with 4-5 years of experience. Industry experience is preferred, and the minimum qualification required is a CA certification. Additionally, you should possess strong analytical skills, attention to detail, and the ability to effectively communicate with stakeholders at various levels.,
As a Chartered Accountant with 3 years of experience, your responsibilities will include driving the business plan of the company and presenting it to the Management & Board. You will be involved in budgeting top-down and bottom-up, ensuring to stretch wherever there is an opportunity for improvement. Additionally, you will be responsible for preparing the business plan for any investment in capex and for the valuation of the company. In terms of financial reporting, you will be in charge of preparing and finalizing quarterly and annual Ind AS financial statements. You will supervise the Statutory audit, review and analyze results, and make recommendations for the approval of the audited financial statements. It will also be your responsibility to prepare monthly and quarterly financials (MIS), comparing them with the budget and outlook, analyzing the variances, and determining the actions to be taken. You will also prepare structured reporting for Group consolidation and various business users, as well as the preparation of Audit Committee & Board meeting presentations and other management reports. Furthermore, you will need to focus on strengthening the internal control system and processes by implementing new systems and processes, as well as enhancing existing processes. Ensuring accuracy of accounting in terms of Ind AS and maintaining overall cost control within budget, cost optimization, and operations expenses control will also fall under your operational deliverables. If you are a CA with 3 years of experience and have a strong background in financial reporting, budgeting, and operational control, this position offers you an opportunity to showcase your skills and contribute to the strategic growth of the company.,