Company Description Macro Outsourcing is a leading Business Process Outsourcing (BPO) firm based in New Delhi. We specialize in delivering a wide range of outsourcing services, including customer support and data management. Our commitment to excellence has established us as a trusted partner for our clients, enabling us to provide customized solutions that address their unique needs. We focus on streamlining back-office operations, such as medical transcription and billing, ensuring efficiency and cost-effectiveness while adhering to the highest quality and security standards, including HIPAA compliance. Role Description We are seeking an Appointment Scheduler - US Healthcare Process fluent in English/Spanish-speaking skills to join our team at Macro Outsourcing in New Delhi. This full-time, on-site position requires candidates fluent in English & Spanish, equipped with strong communication skills in both languages. Ideal applicants will effectively engage with clients and contribute positively to our collaborative work environment. Key Responsibilities Answer incoming calls and make outgoing calls to patients in the USA. Schedule appointments and follow up with patients. Provide exceptional customer support in both English and Spanish, promptly addressing enquiries and resolving issues. Collaborate with cross-functional teams to ensure smooth communication and workflow. Assist in developing and implementing Spanish-language content for various projects. Qualifications Fluency in both English and Spanish is required. Strong interpersonal skills and the ability to engage effectively with clients. Fresh graduates with excellent English and Spanish speaking skills are welcome for the applications. Bachelor’s degree in English, Languages, Communication, or a related field is preferred. Immediate Joiners with excellent communication skills will be given high preference. Show more Show less

Company Description Macro Outsourcing is a Business Process Outsourcing company specializing in transcription, billing, and document management services for medical clinics and physicians in the United States. We aim to streamline back-office operations like medical transcription and billing, ensuring cost-efficiency, quality, and compliance with HIPAA regulations. Our diverse team of finance, technical, medical, and legal professionals from Manufacturing and Service Industries brings extensive expertise to deliver value-added services. We prioritize customer satisfaction, service excellence, innovation, and value addition in all our operations. Role Description Type: Full-time, On-Site (New Delhi Location) As a Virtual Live Medical Scriber, you will play a crucial role in transcribing live doctor-patient encounters and managing medical documentation with precision and efficiency. Your responsibilities will include: Accurately transcribing medical information during patient interactions. Maintaining the confidentiality of sensitive information and adhering to HIPAA regulations. Ensuring all transcripts meet established quality standards. Qualifications Proven experience in medical transcription and documentation. Exceptional attention to detail and accuracy in handling medical information. Strong knowledge of medical terminology, procedures, and abbreviations. Familiarity with HIPAA regulations and a commitment to maintaining patient confidentiality. Ability to thrive in a fast-paced environment and manage multiple tasks. Excellent communication skills for effective collaboration with healthcare professionals. Previous experience in medical transcription is preferred. Certification in medical transcription is a plus. Employment Type Full-time

Job Description: Macro Outsourcing is a Business Process Outsourcing company specializing in transcription, billing, and document management services for medical clinics and physicians in the United States. We aim to streamline back-office operations like medical transcription and billing, ensuring cost-efficiency, quality, and compliance with HIPAA regulations. Our diverse team of finance, technical, medical, and legal professionals from Manufacturing and Service Industries brings extensive expertise to deliver value-added services. We prioritize customer satisfaction, service excellence, innovation, and value addition in all our operations. As a Virtual Live Medical Scriber at Macro Outsourcing, you will play a crucial role in transcribing live doctor-patient encounters and managing medical documentation with precision and efficiency. Your responsibilities will include accurately transcribing medical information during patient interactions, maintaining the confidentiality of sensitive information, and adhering to HIPAA regulations, as well as ensuring all transcripts meet established quality standards. The ideal candidate for this role should have proven experience in medical transcription and documentation, exceptional attention to detail and accuracy in handling medical information, strong knowledge of medical terminology, procedures, and abbreviations, familiarity with HIPAA regulations, and a commitment to maintaining patient confidentiality. Additionally, the candidate should possess the ability to thrive in a fast-paced environment, manage multiple tasks effectively, and have excellent communication skills for collaboration with healthcare professionals. Previous experience in medical transcription is preferred, and certification in medical transcription is a plus. This is a full-time, on-site position located in New Delhi, India. If you are looking to contribute your expertise to a dynamic team focused on delivering high-quality services to medical clinics and physicians in the United States, we encourage you to apply for this role. Employment Type: Full-time,