Machine Learning Engineer

Job Description

We are also actively exploring other applications of Machine Learning in some of our newer products, with the ultimate goal of improving the user experience.Machine Learning sits at the intersection of a number of different disciplines: Computer Science, Statistics, Operations Research, Data Science, and others. At Branch, we fundamentally believe that in order for Machine Learning to be impactful, it needs to be closely embedded into the rest of the product development and software engineering process, which is why we emphasize the importance of software engineering skills and experience for this role.As a company, we are passionate about our customers, fearless in the face of barriers, and driven by data. As an engineering team, we value bottom-up innovation and decentralized decision-making. We believe the best ideas can come from anyone in the company, and we are working hard to create an environment where everyone feels empowered to propose solutions to the challenges we face. We are looking for individuals who thrive in a fast-moving, innovative, and customer-focused setting. ResponsibilitiesCredit Decisions: Core to our business is understanding and building signals from unstructured and structured data to identify good borrowers.Customer Service: Using machine learning and LLM/NLP, automate customer service interactions and provide context to our customer service team.Fraud Prevention: Identify patterns of fraudulent behavior and build models to detect and prevent these behaviors.Team work: Bring your experience to bear on the technical direction and abilities of the team, and work cross-functionally with policy and product teams as we improve processes and break new ground. Qualifications2+ years of hands-on experience building software in a production environment. Startup or early-stage team experience is preferred.Excellent software engineering and programming skills, especially Python and SQL.A diverse range of data skills, including experimentation, statistics, and machine learning, and have used these skills to inform business decisions.A deep understanding of using cloud computing infrastructure and data pipelines in production.Self motivation: You teach yourself new skills. You take the initiative to solve problems before they arise. You roll up your sleeves and get stuff done.Team motivation: You listen to others, speak your mind, and ask the right questions. You are a great collaborator and teacher.The drive to make a positive impact on customers' lives.