We are seeking a highly skilled and experienced Zoho Developer to join our technology team. The ideal candidate will have hands-on experience across the Zoho suite—especially Zoho CRM, Zoho Creator , and tools like Desk, Books, and Projects . You will play a key role in customizing applications, building integrations, and streamlining workflows to meet evolving business needs. Key Skills Required Zoho CRM Deluge Scripting Zoho Creator Zoho Desk, Zoho Books, Zoho Projects API Integration (especially REST APIs) Zoho Analytics Workflow Automation JavaScript Roles and Responsibilities 1. Zoho Customization Specialist Customize Zoho CRM, Creator, Desk, Books, and Projects to support business needs. Design and implement workflows, custom fields, modules, layouts, and automation. 2. Zoho Integrator Integrate Zoho applications with third-party platforms (e.g., Twilio). Utilize REST APIs and webhooks for real-time and batch integrations. Maintain data sync between Zoho and external tools. 3. Application Developer Develop and enhance custom applications using Zoho Creator. Write Deluge scripts to implement logic and automation. 4. Support Analyst Troubleshoot and resolve Zoho-related technical issues. Provide support to internal stakeholders and ensure system uptime and stability. 5. Business Analyst Collaborate with business units to gather and understand requirements. Translate business processes into scalable Zoho configurations and apps. 6. Data Manager Manage data migration, data cleansing, and transformation tasks. Maintain data integrity, security, and performance across Zoho tools. Qualifications Required Bachelor’s degree in Computer Science, IT, or a related field. 2–12years of experience with Zoho CRM, Creator, and other Zoho apps. Strong proficiency in Deluge scripting, automation workflows, and API integration. Hands-on experience integrating with platforms like Twilio. Understanding of CRM data structures, user roles, and access controls. Familiarity with JavaScript for enhancing Zoho functionality. Excellent problem-solving and communication skills. Preferred Zoho Creator Certified Developer (preferred but not mandatory). Experience with Agile/Scrum methodologies. Familiarity with Zoho Analytics. Exposure to cross-functional business process automation. If you're passionate about building smart business applications and working with cloud-based platforms, this is the role for you. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹100,000.00 per month Work Location: In person
Location: Madurai Experience: 2–4 years Employment Type: Full-time Job Summary: We are looking for a proactive and personable Client Relationship Executive to manage client communications, run email campaigns, collect client feedback, and nurture long-term client relationships. The ideal candidate will have strong communication skills, be detail-oriented, and passionate about delivering excellent client experiences. Key Responsibilities: Client Engagement & Retention Build and maintain strong, long-lasting relationships with clients. Serve as the main point of contact for client queries and feedback. Ensure client satisfaction and timely resolution of concerns. Campaign Management Plan and execute targeted email campaigns to existing and prospective clients. Monitor campaign performance and share reports with relevant stakeholders. Personalize communication to enhance client response and engagement. Feedback & Review Collection Collect and document client reviews and testimonials. Conduct periodic follow-ups to gather feedback and identify improvement areas. Share insights with internal teams for product/service enhancement. Follow-Up & Coordination Track client interactions and follow up consistently for engagement or upsell opportunities. Maintain accurate records of all client communication using CRM tools or internal trackers. Requirements: Bachelor's degree in Business Administration, Marketing, or related field. 2+ years of experience in client servicing, relationship management, or similar role. Excellent written and verbal communication skills. Proficient in MS Office, email marketing tools (like Mailchimp, Zoho Campaigns), and CRM systems. Strong interpersonal skills and a client-focused attitude. Ability to multitask and manage time effectively. Preferred Skills: Experience in the IT, digital marketing, or services sector. Familiarity with feedback collection tools like Google Forms, Typeform, etc. Ability to analyze campaign metrics and draw insights. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Language: English (Preferred) Work Location: In person
Location: Madurai Experience: 2–4 years Employment Type: Full-time Job Summary: We are looking for a proactive and personable Client Relationship Executive to manage client communications, run email campaigns, collect client feedback, and nurture long-term client relationships. The ideal candidate will have strong communication skills, be detail-oriented, and passionate about delivering excellent client experiences. Key Responsibilities: Client Engagement & Retention Build and maintain strong, long-lasting relationships with clients. Serve as the main point of contact for client queries and feedback. Ensure client satisfaction and timely resolution of concerns. Campaign Management Plan and execute targeted email campaigns to existing and prospective clients. Monitor campaign performance and share reports with relevant stakeholders. Personalize communication to enhance client response and engagement. Feedback & Review Collection Collect and document client reviews and testimonials. Conduct periodic follow-ups to gather feedback and identify improvement areas. Share insights with internal teams for product/service enhancement. Follow-Up & Coordination Track client interactions and follow up consistently for engagement or upsell opportunities. Maintain accurate records of all client communication using CRM tools or internal trackers. Requirements: Bachelor's degree in Business Administration, Marketing, or related field. 2+ years of experience in client servicing, relationship management, or similar role. Excellent written and verbal communication skills. Proficient in MS Office, email marketing tools (like Mailchimp, Zoho Campaigns), and CRM systems. Strong interpersonal skills and a client-focused attitude. Ability to multitask and manage time effectively. Preferred Skills: Experience in the IT, digital marketing, or services sector. Familiarity with feedback collection tools like Google Forms, Typeform, etc. Ability to analyze campaign metrics and draw insights. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Language: English (Preferred) Work Location: In person
We are looking for a highly skilled and experienced Zoho Developer to join our technology team. As a Zoho Developer, you will be responsible for customizing applications, building integrations, and streamlining workflows to meet evolving business needs. The ideal candidate should have hands-on experience with the Zoho suite, particularly Zoho CRM, Zoho Creator, and tools like Desk, Books, and Projects. Key Skills Required: - Zoho CRM - Deluge Scripting - Zoho Creator - Zoho Desk, Zoho Books, Zoho Projects - API Integration (especially REST APIs) - Zoho Analytics - Workflow Automation - JavaScript Roles and Responsibilities: 1. Zoho Customization Specialist: - Customize Zoho CRM, Creator, Desk, Books, and Projects to support business needs. - Design and implement workflows, custom fields, modules, layouts, and automation. 2. Zoho Integrator: - Integrate Zoho applications with third-party platforms (e.g., Twilio). - Utilize REST APIs and webhooks for real-time and batch integrations. - Maintain data sync between Zoho and external tools. 3. Application Developer: - Develop and enhance custom applications using Zoho Creator. - Write Deluge scripts to implement logic and automation. 4. Support Analyst: - Troubleshoot and resolve Zoho-related technical issues. - Provide support to internal stakeholders and ensure system uptime and stability. 5. Business Analyst: - Collaborate with business units to gather and understand requirements. - Translate business processes into scalable Zoho configurations and apps. 6. Data Manager: - Manage data migration, data cleansing, and transformation tasks. - Maintain data integrity, security, and performance across Zoho tools. Qualifications: Required: - Bachelor's degree in Computer Science, IT, or a related field. - 2-12 years of experience with Zoho CRM, Creator, and other Zoho apps. - Strong proficiency in Deluge scripting, automation workflows, and API integration. - Hands-on experience integrating with platforms like Twilio. - Understanding of CRM data structures, user roles, and access controls. - Familiarity with JavaScript for enhancing Zoho functionality. - Excellent problem-solving and communication skills. Preferred: - Zoho Creator Certified Developer (preferred but not mandatory). - Experience with Agile/Scrum methodologies. - Familiarity with Zoho Analytics. - Exposure to cross-functional business process automation. If you are passionate about building smart business applications and working with cloud-based platforms, this full-time, permanent position as a Zoho Developer could be the perfect fit for you. The work location is in person.,
Job Type: Full-time (Work from Office) Experience: Minimum 2 years Job Summary: We are looking for a dynamic and result-driven Business Development Executive to join our team. The ideal candidate will be responsible for generating qualified leads, building and maintaining strong client relationships, and driving revenue growth through effective sales strategies. Key Responsibilities: Identify and pursue new business opportunities through lead generation, networking, and market research. Build and maintain long-term client relationships by understanding their needs and providing tailored solutions. Develop and present proposals, sales pitches, and presentations to potential clients. Collaborate with internal teams (marketing, operations, delivery) to ensure seamless client onboarding. Achieve monthly/quarterly sales targets and contribute to revenue growth. Maintain accurate records of sales activities, leads, and pipeline in CRM tools (Zoho/HubSpot) . Stay updated on industry trends, competitors, and market developments. Skills & Qualifications: Bachelor’s degree in Business Administration, Marketing, or a related field (preferred). Minimum 2 years of proven experience in business development, sales, or client relationship management. Strong skills in lead generation, negotiation, proposal writing, and closing deals . Proficiency in CRM tools (Zoho/HubSpot) and MS Office. Excellent communication, presentation, and interpersonal skills . Goal-oriented with strong problem-solving abilities. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Language: Hindi (Preferred) Work Location: In person
Job Type: Full-time (Work from Office) Experience: 4 – 6 years Job Summary: We are seeking a talented and experienced Mobile App Developer to design, develop, and maintain high-quality mobile applications for both Android and iOS platforms. The ideal candidate should have hands-on experience with modern frameworks, cloud integration, and app deployment processes to deliver seamless user experiences. Key Responsibilities: Design, develop, and maintain robust, scalable, and high-performance mobile applications. Work with React Native / Flutter / Kotlin / Swift to build cross-platform and native apps. Integrate apps with REST APIs, Firebase, and cloud services . Optimize application performance, ensure smooth UI/UX, and troubleshoot bugs. Manage the end-to-end app lifecycle – from concept to deployment on Play Store and App Store. Collaborate with designers, backend developers, and product teams to ensure seamless functionality. Keep updated with emerging mobile technologies and suggest improvements. Skills & Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related field (preferred). 4 to 6 years of proven experience as a Mobile App Developer. Strong knowledge of React Native / Flutter / Kotlin / Swift (at least one framework mandatory). Experience with REST APIs, Firebase, and cloud integration . Familiarity with Git and version control workflows . Hands-on experience in app deployment on Play Store & App Store. Strong problem-solving skills and attention to detail. Ability to work independently and in a team environment. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹55,000.00 per month Work Location: In person
Job Type: Full-time (Work from Office) Experience: 3 – 5 years Job Summary: We are looking for a highly creative and detail-oriented Graphic Designer to join our team. The ideal candidate will be responsible for creating compelling visuals, branding materials, and UI/UX designs that align with our brand identity across digital and print platforms. Key Responsibilities: Conceptualize and design engaging graphics, illustrations, and layouts for websites, social media, marketing campaigns, and print materials. Collaborate with marketing, product, and development teams to deliver consistent and impactful designs. Develop brand guidelines and ensure design consistency across all platforms. Create user-friendly UI/UX designs for web and mobile applications. Manage multiple projects and meet deadlines without compromising on quality. Stay updated with industry design trends, tools, and best practices. Skills & Qualifications: Bachelor’s degree in Graphic Design, Visual Communication, or a related field (preferred). 3 to 5 years of proven work experience as a Graphic Designer or in a similar role. Proficiency in Adobe Photoshop, Illustrator, Figma/XD and other design tools. Strong understanding of branding, typography, color theory, and layout principles. Experience in UI/UX design for digital platforms. Excellent creativity, attention to detail, and communication skills. Ability to work independently as well as in a collaborative team environment. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹30,000.00 per month Work Location: In person
ob Title: Full Stack Developer (MERN Stack) Location: Madurai, Tamil Nadu Experience: 3–6 years Employment Type: Full-time Job Summary: We are hiring a talented and passionate Full Stack Developer (MERN Stack) to design, develop, and maintain our job portal application. You will play a key role in building both the front-end and back-end systems, ensuring the platform is scalable, secure, and user-friendly. Key Responsibilities: Develop responsive web applications using MERN (MongoDB, Express, React, Node.js) stack. Design and manage database architecture and APIs. Collaborate with the product manager and UI/UX designers to define features and improve user experience. Ensure optimal performance, scalability, and security of the application. Implement best coding practices, perform code reviews, and maintain documentation. Fix bugs, optimize loading times, and manage deployments. Stay updated with new technologies and suggest improvements. Required Skills: Strong hands-on experience in either MERN stack. Proficient in MongoDB, Node.js, Express.js. Familiar with RESTful APIs, JSON, WebSockets Strong understanding of HTML5, CSS3, JavaScript, and responsive design Knowledge of version control systems (Git) Experience with CI/CD and deployment to cloud platforms like AWS, Azure, or GCP Good to Have: Experience in building or maintaining job portals, e-commerce, or marketplace platforms Understanding of SEO, performance optimization, and web accessibility Knowledge of microservices architecture and containerization (Docker/Kubernetes) Education: Bachelor’s degree in Computer Science, Engineering, or a related field Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹70,000.00 per month Work Location: In person
Job Title: Senior UI/UX Designer Location: Madurai Job Type: Full-time (Work from Office) Experience Required: 8+Years About the Role We are looking for a Senior UI/UX Designer with strong design expertise and leadership potential. The ideal candidate should be capable of taking ownership of end-to-end design processes, mentoring junior designers, and collaborating closely with product and engineering teams to deliver seamless user experiences. Key Responsibilities Lead the design of web and mobile applications from concept to launch. Create wireframes, prototypes, and high-fidelity designs aligned with product requirements. Conduct user research, usability testing, and apply insights to improve product usability. Define and maintain design systems, style guides, and best practices. Collaborate with developers to ensure accurate implementation of designs. Mentor junior designers and provide constructive feedback on their work. Stay updated with the latest trends, tools, and emerging technologies in UI/UX. Required Skills & Qualifications Bachelor’s degree in Design, HCI, or a related field (or equivalent practical experience). 8 years of professional UI/UX design experience. Proficiency in tools such as Figma, Adobe XD, Sketch, InVision, etc. Strong understanding of user-centered design, interaction design, and responsive layouts. Proven experience in handling end-to-end design for complex digital products. Excellent communication, problem-solving, and collaboration skills. Strong portfolio showcasing advanced UI/UX work (mandatory). Good to Have Exposure to front-end technologies (HTML, CSS, JavaScript). Experience working in agile product development environments. Knowledge of motion design or micro-interactions. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹70,000.00 per month Work Location: In person
ob Title: Full Stack Developer (MERN Stack) Location: Madurai, Tamil Nadu Experience: 3–6 years Employment Type: Full-time Job Summary: We are hiring a talented and passionate Full Stack Developer (MERN Stack) to design, develop, and maintain our job portal application. You will play a key role in building both the front-end and back-end systems, ensuring the platform is scalable, secure, and user-friendly. Key Responsibilities: Develop responsive web applications using MERN (MongoDB, Express, React, Node.js) stack. Design and manage database architecture and APIs. Collaborate with the product manager and UI/UX designers to define features and improve user experience. Ensure optimal performance, scalability, and security of the application. Implement best coding practices, perform code reviews, and maintain documentation. Fix bugs, optimize loading times, and manage deployments. Stay updated with new technologies and suggest improvements. Required Skills: Strong hands-on experience in either MERN stack. Proficient in MongoDB, Node.js, Express.js. Familiar with RESTful APIs, JSON, WebSockets Strong understanding of HTML5, CSS3, JavaScript, and responsive design Knowledge of version control systems (Git) Experience with CI/CD and deployment to cloud platforms like AWS, Azure, or GCP Good to Have: Experience in building or maintaining job portals, e-commerce, or marketplace platforms Understanding of SEO, performance optimization, and web accessibility Knowledge of microservices architecture and containerization (Docker/Kubernetes) Education: Bachelor’s degree in Computer Science, Engineering, or a related field Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹70,000.00 per month Work Location: In person
Job Title: Full Stack Developer (MERN Stack) Location: Madurai, Tamil Nadu Experience: 2–6 years Employment Type: Full-time Job Summary: We are hiring a talented and passionate Full Stack Developer (MERN Stack) to design, develop, and maintain our job portal application. You will play a key role in building both the front-end and back-end systems, ensuring the platform is scalable, secure, and user-friendly. Key Responsibilities: Develop responsive web applications using MERN (MongoDB, Express, React, Node.js) stack Design and manage database architecture and APIs Collaborate with the product manager and UI/UX designers to define features and improve user experience Ensure optimal performance, scalability, and security of the application Implement best coding practices, perform code reviews, and maintain documentation Fix bugs, optimize loading times, and manage deployments Stay updated with new technologies and suggest improvements Required Skills: Strong hands-on experience in either MERN stack Proficient in MongoDB, Node.js, Express.js Familiar with RESTful APIs, JSON, WebSockets Strong understanding of HTML5, CSS3, JavaScript, and responsive design Knowledge of version control systems (Git) Experience with CI/CD and deployment to cloud platforms like AWS, Azure, or GCP Good to Have: Experience in building or maintaining job portals, e-commerce, or marketplace platforms Understanding of SEO, performance optimization, and web accessibility Knowledge of microservices architecture and containerization (Docker/Kubernetes) Education: Bachelor’s degree in Computer Science, Engineering, or a related field Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month
Job Title: Senior UI/UX Designer Location: Madurai Job Type: Full-time (Work from Office) Experience Required: 8+Years About the Role We are looking for a Senior UI/UX Designer with strong design expertise and leadership potential. The ideal candidate should be capable of taking ownership of end-to-end design processes, mentoring junior designers, and collaborating closely with product and engineering teams to deliver seamless user experiences. Key Responsibilities Lead the design of web and mobile applications from concept to launch. Create wireframes, prototypes, and high-fidelity designs aligned with product requirements. Conduct user research, usability testing, and apply insights to improve product usability. Define and maintain design systems, style guides, and best practices. Collaborate with developers to ensure accurate implementation of designs. Mentor junior designers and provide constructive feedback on their work. Stay updated with the latest trends, tools, and emerging technologies in UI/UX. Required Skills & Qualifications Bachelor’s degree in Design, HCI, or a related field (or equivalent practical experience). 8 years of professional UI/UX design experience. Proficiency in tools such as Figma, Adobe XD, Sketch, InVision, etc. Strong understanding of user-centered design, interaction design, and responsive layouts. Proven experience in handling end-to-end design for complex digital products. Excellent communication, problem-solving, and collaboration skills. Strong portfolio showcasing advanced UI/UX work (mandatory). Good to Have Exposure to front-end technologies (HTML, CSS, JavaScript). Experience working in agile product development environments. Knowledge of motion design or micro-interactions. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹70,000.00 per month Work Location: In person
Role Overview: As a Zoho Consultant, you will play a crucial role in implementing, customizing, and optimizing Zoho solutions to meet diverse business requirements. Your expertise in Zoho CRM, Zoho Creator, Zoho Books, Zoho Desk, Zoho People, and other Zoho applications will be essential in driving the success of our team. Key Responsibilities: - Configure and customize Zoho CRM, Zoho One, Desk, Creator, Books, and other Zoho apps to meet business needs. - Develop and automate workflows, blueprints, and custom business processes within the Zoho ecosystem. - Customize reports, dashboards, and modules to enhance data visibility and decision-making. - Integrate Zoho apps seamlessly with third-party tools using APIs and webhooks. - Analyze existing business workflows and recommend Zoho-based automation solutions for process optimization. - Utilize Deluge scripting, Zoho Flow, and workflow automation tools to streamline operations. - Implement Zoho tools for lead management, sales automation, customer service, and finance operations. - Migrate and cleanse data from legacy systems or other CRMs into Zoho for improved data management. - Create advanced reports and dashboards using Zoho Analytics and other relevant tools. - Ensure data integrity, security, and user access control measures are implemented effectively. - Provide training to internal teams on Zoho tools, features, and best practices. Qualifications Required: - Minimum 3 years of hands-on experience with Zoho CRM and related applications. - Proficiency in Deluge scripting, API integration, and workflow automation. - Experience in customizing modules, layouts, dashboards, and workflows within Zoho applications. - Strong understanding of business processes in Sales, Marketing, HR, Finance, and Customer Support. - Familiarity with Zoho Analytics, Zoho Flow, Zoho Sign, and Zoho Mail is a plus. - Bachelors degree in Computer Science, Information Technology, Business Administration, or a related field. - Zoho Certifications such as Zoho CRM Certified Consultant or Zoho Creator Certified Developer are preferred. - Prior experience in CRM consulting, SaaS platforms, or ERP implementation is advantageous. - Excellent analytical, problem-solving, communication, presentation, and interpersonal skills are required. - Ability to manage projects independently, collaborate with cross-functional teams, and demonstrate good documentation and time management skills. (Note: No additional details of the company were provided in the job description),
Job Title: Business Analyst (BA) Job Type: Full-time (Work from Office) Experience: Minimum 3 years Job Summary: We are seeking an experienced Business Analyst to act as the bridge between business stakeholders and the technical team. The ideal candidate will be responsible for gathering requirements, analyzing business processes, and ensuring smooth project execution through effective documentation and collaboration. Key Responsibilities: Gather, document, and analyze business requirements from stakeholders. Create detailed BRD (Business Requirement Document), SRS (System Requirement Specification) , and other documentation. Collaborate with technical teams to translate business needs into functional specifications. Facilitate Agile/Scrum ceremonies and act as a liaison between business and development teams. Use tools like JIRA, Confluence for project tracking, backlog management, and collaboration. Conduct market research, workflow analysis, and process improvements . Ensure timely delivery of projects by monitoring progress and resolving bottlenecks. Prepare reports, presentations, and communicate findings to stakeholders. Skills & Qualifications: Bachelor’s degree in Business Administration, Information Technology, or a related field (preferred). Minimum 3 years of experience as a Business Analyst in IT/software development projects. Strong knowledge of requirement gathering, documentation (BRD/SRS), and workflow analysis . Hands-on experience with Agile/Scrum methodologies . Proficiency in JIRA, Confluence, and MS Office tools . Excellent communication, presentation, and problem-solving skills . Ability to collaborate with cross-functional teams and manage multiple priorities. What We Offer: Competitive salary package. Exposure to challenging and innovative projects. Professional growth and career advancement opportunities. Collaborative and supportive work environment. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹45,000.00 per month Work Location: In person
As a Content Writing Manager, you will oversee all aspects of your company's written content to ensure alignment with the brand voice, business goals, and audience needs. Your role will involve a blend of creative writing, strategic planning, and team leadership. Key Responsibilities: - Develop and execute a comprehensive content strategy that aligns with marketing and business objectives. This includes identifying target audiences, topics, and content formats such as blog posts, articles, social media updates, and e-books. - Lead a team of writers by providing guidance, feedback, and editing. You will also be hands-on, writing key pieces of content yourself to set the tone and maintain quality. - Manage the content calendar to ensure timely production, editing, and publishing of content across various platforms. - Optimize all content for search engines (SEO) to enhance organic visibility and drive web traffic. This involves keyword research and analysis of content performance metrics. - Collaborate closely with other teams like marketing, design, and sales to maintain consistent content that aligns with the brand message and supports various campaigns. - Track and analyze content performance utilizing tools like Google Analytics, providing regular reports to management and making data-driven decisions to enhance future content. Qualifications: - Proven experience in content writing, content creation, and team management with a strong portfolio showcasing various content types. - Exceptional writing skills encompassing grammar, style, and tone adaptation for different audiences and platforms. - Strategic thinking to create a content plan that contributes to long-term business goals. - Proficiency with content management systems (CMS) like WordPress, along with knowledge of SEO and analytics tools. - Excellent leadership and communication skills to effectively mentor a team and collaborate with other departments. - Creativity in generating fresh, innovative content ideas and approaches.,
Location: Madurai Reports to: CEO Job Type: Full-time, Senior-level position Job Summary: The Head of Operations will be a pivotal senior leader responsible for overseeing and managing all aspects of the company’s day-to-day operations. This includes managing the job seeker and employer-facing portals, ensuring seamless functionality, and driving the business towards profitability and sustainable growth. The ideal candidate will be a visionary problem-solver with a proven track record in the tech or online services sector, capable of leading cross-functional teams and implementing robust operational strategies. Key Responsibilities The Head of Operations will be accountable for the entire operational lifecycle of prime1jobs.com. This includes: Strategic Planning & Execution: Develop and implement operational strategies that align with the company's long-term business goals. This involves creating actionable plans to improve efficiency, productivity, and profitability across the entire business. Platform Management: Oversee the functionality, performance, and development roadmap of both the job seeker and employer portals. Collaborate with the technology team to identify and implement features that enhance the user experience and service delivery. User Lifecycle Management (Job Seekers & Employers): Take ownership of the entire user journey. For job seekers, this means optimizing the experience from registration to job application. For employers, this involves ensuring a seamless process from posting a job to managing applicants. Team Leadership & Management: Lead, mentor, and build high-performing teams across operations, customer support, and business development. Foster a culture of accountability, continuous improvement, and collaboration. Process Improvement: Continuously analyze and evaluate existing operational processes. Identify bottlenecks and implement data-driven solutions to improve efficiency, reduce costs, and enhance the quality of service. Customer Service & Support: Define and enforce high standards for customer support. Oversee the teams responsible for handling user queries, feedback, and technical issues, ensuring prompt and effective resolution. Compliance and Risk Management: Ensure that all operational activities comply with relevant industry regulations, data privacy laws (e.g., GDPR, local regulations), and company policies. Identify and mitigate potential operational risks. Performance Monitoring & Reporting: Establish and track key performance indicators (KPIs) to measure the success of operational initiatives. Prepare regular reports for the CEO on platform performance, user engagement, and business growth metrics Financial & Budget Management: Manage the operational budget, ensuring that resources are allocated efficiently to maximize ROI. Work closely with the finance team on forecasting and cost-control measures. Collaboration with Other Departments: Work closely with the marketing team to align operational activities with user acquisition strategies, and with the product team to ensure platform features meet market demand. Required Skills and Qualifications We are seeking a senior leader with a blend of strategic vision and hands-on operational expertise. Professional Experience & Education: Education: Bachelor’s degree in Business Administration, Operations Management, Computer Science, or a related field. An MBA is highly preferred. Experience: Minimum of 8-10 years of progressive experience in operations management, with at least 3-5 years in a senior leadership role (e.g., Head of Operations, Director of Operations, COO). Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹1,500,000.00 per year Benefits: Provident Fund Work Location: In person