Company Description Loyyal is reinventing how customer incentives are created, rewarded, and managed using blockchain and smart contract technology. The platform offers brands an innovative way to unlock billions of dollars in value from legacy loyalty programs. Loyyal is located in Dubai, UAE. Role Description This is a full-time Project Manager role, Remote from India. The ideal candidate will have extensive experience working with Loyalty programs and merchant partners in the loyalty domain. You will act as a crucial link between our clients and the delivery team, ensuring that project deliveries exceeds customer expectations. The Loyalty Project Manager will be responsible for conducting business process analysis, gathering and documenting business requirements, and using analytical skills to support decision-making processes as well as end-to-end delivery of projects. Experience (MUST) Past experience of working as business analyst for Product, SaaS or Tech company, before promoted to roles of Project Manager. Past experience of working in loyalty or/and payment industry or understand loyalty / payment sector as part of business analysis role Have a technical background or understand techn-functional role with grip on technical aspects of SAAS/ software Understands SDLC lifecycle of project management and delivery Hands-on with PMO and BA tools revelant to SaaS: JIRA, Confluence, Trello, Miro, Azure DevOps Boards (ADO), Asana, DB-SQL, MS Office Tools like Excel and Power Point, Postman, AWS Cloud, WinSCP, Filezilla, Putty, Figma. Qualifications Bachelor of Technology (must), MBA (nice to have) Effective Communication skills Experience in Business Process analysis, Project Management, Product Management Proficiency in documenting Business Requirements, Project documentations Ability to work with stakeholders to gather requirements, deliveries and relationships. Good knowledge of loyalty and payments Knowledge of blockchain technology is a plus Loyalty experience as PM/Product/ BA. Show more Show less

Company Description Loyyal is a leading innovator in loyalty and payments, offering an Enterprise SaaS Suite powered by blockchain technology. Our platform is designed to enhance customer engagement and drive loyalty in a competitive marketplace. Join us in transforming the loyalty landscape and discover how Loyyal can elevate your program and customer relationships to new heights. Location: Remote / Hybrid (Preferred timezone: GST or IST) Type: Full-time / Contract Experience: 3–5 years in manual testing, with exposure to Web3/crypto projects a strong plus About the Role We are looking for a meticulous and proactive Quality Assurance (QA) Engineer to join our growing team. This role is ideal for someone with a strong foundation in manual testing and a passion for ensuring high-quality product delivery in a fast-paced and evolving environment, particularly within the Web3 or blockchain space. You’ll work closely with our developers, product team, and other stakeholders to ensure our platform is robust, secure, and delivers a seamless user experience. If you’re excited about contributing to a cutting-edge crypto project and take pride in breaking things to make them better—this role is for you. Key Responsibilities Review and analyze product requirements and technical specifications. Develop comprehensive test plans and detailed test cases for new features and releases. Execute manual test cases efficiently and evaluate outcomes for quality assurance. Identify, document, and track bugs using tools like JIRA or Trello. Perform regression testing to ensure previously developed features still perform as expected. Collaborate cross-functionally with developers and product managers to ensure timely releases. Contribute to continuous improvement in testing processes and QA best practices. Participate in Agile/Scrum ceremonies, providing insights from a QA perspective. Stay informed about trends and tools in software testing and (optionally) the blockchain industry. Required Skills & Qualifications Bachelor’s degree in Computer Science, Engineering, or a related discipline. 3–5 years of hands-on experience in manual software testing. Experience testing APIs using tools like Postman. Solid understanding of QA methodologies, software development life cycle (SDLC), and bug life cycle. Proficiency in creating clear and concise test plans and test cases. Familiarity with bug tracking systems such as JIRA, Trello, or similar tools. Experience working within Agile/Scrum teams. Basic knowledge of SQL and ability to validate backend data. Excellent verbal and written communication skills. Nice to Have Prior experience testing blockchain/Web3 applications (wallets, DeFi, DApps, etc.). Familiarity with crypto wallets, smart contracts, or dApp testing. Exposure to automation testing frameworks. Understanding of security practices in Web3 QA environments. A passion for crypto and curiosity to understand underlying technologies.

Company Description Loyyal is a cutting-edge Enterprise SaaS Suite powered by patented blockchain technology, dedicated to disrupting the loyalty industry. Our platform is designed for loyalty programs seeking to reduce operational complexity while boosting incremental revenue. By leveraging blockchain technology, we empower businesses to offer rewards that resonate with their members and enhance customer engagement in a competitive marketplace. Location: Remote / Hybrid Type: Full-time / Contract Experience: 3–5+ years of design experience, with 1–2+ years working on Web3 or crypto products About the Role We are looking for a talented and crypto-savvy UI/UX Designer to craft beautiful, intuitive, and functional experiences for our Web3 platform. You will play a pivotal role in defining how users interact with our product—from wallet connections and staking flows to dashboards, NFT interfaces, and mobile views. You’ll collaborate closely with product managers, developers, and marketing to ensure our design is not only user-centered and engaging, but also aligns with the fast-evolving expectations of crypto-native users. This is a high-impact position for someone excited to own and shape the design experience of a next-gen crypto project. Key Responsibilities Design clean, modern, and user-friendly interfaces across Web3 product touchpoints (dApps, dashboards, mobile interfaces). Translate complex blockchain functions into intuitive and seamless user flows. Create wireframes, high-fidelity UI mockups, design systems, and clickable prototypes. Conduct user research, gather feedback, and iterate on designs to improve usability and conversion. Collaborate with developers to ensure pixel-perfect implementation and responsiveness across devices. Build and maintain a design system to ensure consistency and scalability. Contribute to product and feature discussions, offering a design-first perspective. Deliver assets and documentation to assist engineering during implementation. Requirements 3–5+ years of professional experience in UI/UX design , with 1–2+ years in live crypto/Web3 projects . Strong portfolio showcasing end-to-end design of crypto products (DeFi, NFTs, wallets, dashboards, or exchanges). Expertise with Figma (including auto-layout, components, and prototyping) and other design tools like Adobe XD or Sketch. Understanding of user experience best practices for Web3, including wallet interactions, network feedback, and on-chain/off-chain states. Excellent visual design skills: layout, color theory, typography, iconography. Ability to deliver high-quality assets quickly and iterate based on feedback. Basic knowledge of frontend principles (HTML/CSS, responsiveness, dev handoff). Strong communication skills and the ability to clearly articulate design decisions. Comfortable working in a remote-first, fast-paced, startup environment. Nice to Have Experience designing for DeFi , NFTs , wallets , or DAOs . Motion/interaction design experience using tools like Lottie, After Effects, or Framer. Familiarity with branding and the ability to contribute to visual identity and creative direction. Experience with user testing tools or conducting direct interviews. Familiarity with dark mode, theme switching, and localization considerations.

Company Description Loyyal is a pioneer in loyalty and payments innovation, offering an Enterprise SaaS Suite powered by blockchain technology. Our platform is focused on delivering efficiency, security, and scalability at the lowest possible cost for loyalty programs. Businesses can enhance customer engagement, drive loyalty, and boost revenue with our disruptive solutions. Role Description This is a full-time remote role for a Finance Manager at Loyyal. The Finance Manager will be responsible for day-to-day financial operations, budgeting, forecasting, financial analysis, and reporting. They will also oversee financial audits, manage cash flow, and ensure compliance with financial regulations. Qualifications Financial Analysis, Budgeting, and Forecasting skills Experience in financial reporting and audits Knowledge of cash flow management and financial regulations Strong in taxations - UAE, India Knowledge of standards - IFRS, Loyalty accounting Strong organizational and analytical skills Excellent written and verbal communication skills Ability to work independently and remotely CPA, CA is significant plus Bachelor's degree in Finance, Accounting, or related field

Company Description Loyyal is a leader in loyalty and payments innovation, offering an Enterprise SaaS Suite powered by patented blockchain technology. The platform is designed to simplify loyalty programs and drive incremental revenue for businesses. Loyyal empowers organizations to enhance customer engagement and drive loyalty through unique rewards that resonate with members, utilizing the benefits of blockchain technology. Role Description This is a full-time remote role for a Presales Consultant - Loyalty at Loyyal. The Consultant will be responsible for analyzing data, providing consulting services, sales support, managing presales activities, and project management within the loyalty sector. Qualifications Sales and Presales experience in Loyalty is a must requirement Sales Support - Requirement Understanding, Preparing Sales pitch, Documentations Market Research, Customer Analysis Big4, Consulting bakckground is a plus Strong communication and presentation skills Ability to work independently and remotely Experience in loyalty programs or related industries is a plus Product Management and Business Analysis knowledge Excellent presentation, storyboarding, documentation skill Bachelor's degree in Business, Marketing, or related field

Company Description Loyyal is a loyalty and payments innovation company that offers an Enterprise SaaS Suite powered by patented blockchain technology. We focus on disrupting the loyalty industry by delivering efficiency, security, and scalability at a low cost. Our platform is designed to reduce operational complexity and boost revenue for loyalty programs, driving customer engagement and loyalty in a competitive marketplace. About the Role We’re looking for a seasoned AI Engineer who thrives on solving complex challenges and building intelligent systems that scale. This role is ideal for someone passionate about deep learning, GenAI, and production-grade AI systems. You’ll work closely with our data, engineering, and product teams to design, build, and deploy advanced AI models across a variety of real-world use cases. As a Senior AI Engineer, you’ll play a key role in architecting, developing, and optimizing our AI systems—from fine-tuning large language models to building robust MLOps pipelines. This is an opportunity to be part of a high-impact team shaping next-generation AI experiences. Key Responsibilities Design, build, and deploy scalable AI models, with a focus on NLP, LLMs, and Generative AI use cases Fine-tune open-source or proprietary LLMs (e.g., LLaMA, Mistral, GPT-J) for domain-specific tasks Collaborate with product and engineering teams to integrate AI models into user-facing applications Develop MLOps pipelines using tools like MLflow, Kubeflow, or Vertex AI for model versioning, monitoring, and deployment Optimize inference performance, memory usage, and cost efficiency in production environments Apply prompt engineering, retrieval-augmented generation (RAG), and few-shot techniques where appropriate Conduct experiments, A/B testing, and evaluations to continuously improve model accuracy and reliability Stay up to date with the latest developments in AI/ML research, especially in LLM and GenAI domains Write clean, modular, and well-documented code and contribute to technical design reviews Mentor junior team members and collaborate in agile sprint cycles Requirements 6+ years of experience in machine learning or AI engineering 2+ years working with LLMs, Transformers, or Generative AI models Proficiency in Python and deep learning frameworks (e.g., PyTorch, TensorFlow, Hugging Face Transformers) Experience deploying AI models in production (cloud-native or on-prem) Strong grasp of model fine-tuning, quantization, and serving at scale Familiarity with MLOps, including experiment tracking, CI/CD, and containerization (Docker, Kubernetes) Experience integrating AI with REST APIs, cloud services (AWS/GCP), and vector databases (e.g., Pinecone, Weaviate, FAISS) Understanding of ethical AI, data privacy, and fairness in model outcomes Strong debugging, problem-solving, and communication skills Experience working in agile teams with code review and version control (Git) Nice to Have Hands-on experience with Retrieval-Augmented Generation (RAG) pipelines Familiarity with OpenAI, Anthropic, or Cohere APIs and embedding models Knowledge of LangChain, LlamaIndex, or Haystack for AI application orchestration Experience with streaming data and real-time inference systems Understanding of multi-modal models (e.g., combining text, image, audio inputs) Prior experience in a startup, product-focused, or fast-paced R&D environment What We Offer Competitive compensation (base + performance-based bonuses or token equity) Fully remote and flexible work culture A front-row seat to build next-gen AI experiences in a high-growth environment Opportunity to shape AI strategy, tools, and infrastructure from the ground up Access to high-end GPU infrastructure and compute resources How to Apply Send your resume and a short cover letter highlighting: Your experience with LLMs, GenAI, and deployed AI systems Links to AI/ML projects, GitHub repos, or research (if public) Why you're interested in this role and how you envision contributing.

Company Description Loyyal is a pioneer in loyalty and payments innovation, offering an advanced Enterprise SaaS Suite powered by patented blockchain technology. The platform is tailored for loyalty programs looking to streamline operations and enhance revenue generation through blockchain-enabled rewards. Loyyal aims to revolutionize the loyalty industry by delivering superior efficiency, security, and scalability at a competitive cost. Role Description This is a full-time remote role for a Product Marketing Specialist at Loyyal. The specialist will be responsible for conducting market research, developing communication strategies, creating go-to-market plans, collaborating with sales teams, and managing product marketing initiatives. Qualifications Market Research and Communication skills Product marketing experience Product campaign experience Go-to-Market Strategy and Product Management skills Hands-on with marketing and campaign tools Background of Loyalty products Strong analytical and problem-solving abilities Experience in the technology or SaaS industry Bachelor's degree in Marketing, Business, or related field

Company Description Loyyal is at the forefront of loyalty and payments innovation, offering a cutting-edge Enterprise SaaS Suite powered by patented blockchain technology. The platform is designed to reduce operational complexity and boost incremental revenue for loyalty programs. Loyyal's solutions empower businesses to offer rewards that truly resonate with their members, enhancing customer engagement and driving loyalty. Join us in transforming the loyalty landscape and discover how Loyyal can elevate your program and customer relationships to new heights. Role Description This is a full-time remote role for a Senior Project Manager - India. The Senior Project Manager will be responsible for overseeing project timelines, coordinating with various departments, and ensuring successful project delivery. Day-to-day tasks include managing the expediting process, handling inspections, logistical management, and ensuring projects adhere to set deadlines and quality standards. Key Requirements: Experience in Loyalty industry is a MUST Experience of minimum 3 years as project manager for a SaaS company Technically sound with knowledge of tools such as JIRA, Confluence, Trello, Miro, Azure DevOps Boards (ADO), Asana, DB-SQL, MS Office Tools like Excel and Power Point, Postman, AWS Cloud, WinSCP, Filezilla, Putty, Figma. Project Manager in this role shall perform the following services ("Services") for the Company: Business Analysis (BA) Services: 1. Product Documentation : Developing comprehensive product documents, including requirement specifications, user manuals, and technical guides to ensure clarity and alignment across teams. 2. Presentations and Sales Support : Creating impactful presentations for stakeholders and clients, and assisting the sales team with product demonstrations and technical expertise. 3. Requirement Gathering and Elicitation : Engaging with stakeholders through interviews, workshops, and surveys to gather detailed business and technical requirements. 4. User Acceptance Testing (UAT) : Leading UAT processes by coordinating with end-users to validate the product against business requirements and user needs. 5. User Testing (UT) Coordination : Overseeing user testing efforts to ensure the product delivers a seamless user experience. 6. Stakeholder Communication : Acting as a liaison between business units, technical teams, and external partners to facilitate clear and effective communication. 7. Product Roadmapping : Collaborating on the development of strategic product roadmaps that align with business objectives and market demands. 8. Market Research and Analysis : Conducting market studies to identify industry trends, customer needs, and competitive landscapes to inform product development. 9. Sales Support Collaboration : Working closely with the sales team to provide product knowledge, address client inquiries, and support pre-sales activities. 10. Quality Assurance Collaboration : Partnering with QA teams to ensure product quality, including leading efforts in User Testing (UT) and overseeing UAT processes. Project Management Services: 1. Project Planning and Documentation : Creating detailed project plans, timelines, and documentation to guide project execution and keep all stakeholders informed. 2. Resource Coordination : Allocating and managing resources effectively, working closely with technical delivery teams to ensure timely and efficient project completion. 3. Risk Management : Identifying potential project risks early on and developing mitigation strategies to prevent issues before they arise. 4. Stakeholder Management : Maintaining regular communication with stakeholders to manage expectations, provide updates, and gather feedback. 5. Collaboration with Technical Teams : Working closely with tech delivery teams to translate business requirements into technical specifications and oversee implementation. 6. Agile Methodologies Implementation : Applying Agile practices such as Scrum or Kanban to enhance flexibility, responsiveness, and collaboration within the project team. 7. Budget and Timeline Management : Overseeing project budgets and schedules to ensure projects are delivered on time and within financial constraints. 8. Quality Control : Implementing quality assurance processes to ensure that project deliverables meet the required standards and specifications. 9. Team Leadership : Leading and motivating project teams by setting clear goals, providing guidance, and fostering a collaborative environment. 10. Post-Project Evaluation : Conducting post-implementation reviews to capture lessons learned, assess project success, and identify areas for improvement for future initiatives.

Company Description Loyyal is reinventing how customer incentives are created, rewarded, and managed using blockchain and smart contract technology. The platform offers brands an innovative way to unlock billions of dollars in value from legacy loyalty programs. Loyyal is located in Dubai, UAE. Role Description This is a full-time Business Analyst role at Loyyal in India (remote). The ideal candidate will have extensive experience working with clients and merchant partners in the loyalty domain. You will act as a crucial link between our clients and the development team, ensuring that business needs are accurately translated into functional specifications. The Business Analyst will be responsible for conducting business process analysis, gathering and documenting business requirements, and using analytical skills to support decision-making processes. Experience (MUST) Past experience of working as business analyst for software, SaaS or Product company Past experience of working in loyalty or/and payment industry or understand loyalty / payment sector as part of business analysis role Have a technical background or understand techn-functional role with grip on technical aspects of SAAS/ software Can prepare extensive documentations, presentations, product pitch, RFP/RFI, technical and functional documents as part of role and responsibilities Skilled in usage of GenAI tools for visual, content, market research Qualifications Strong Analytical Skills and Business Analysis expertise Effective Communication skills Experience in Business Process analysis Proficiency in documenting Business Requirements Ability to work with stakeholders to gather requirements Good knowledge of loyalty and payments Knowledge of blockchain technology is a plus Bachelor's degree in Business Administration, Finance, or related field

Company Description Loyyal is at the forefront of loyalty and payments innovation, offering a cutting-edge Enterprise SaaS Suite powered by patented blockchain technology. We aim to disrupt the loyalty industry by delivering efficiency, security, and scalability at the lowest possible cost. Our platform is designed to reduce operational complexity while boosting incremental revenue, allowing businesses to offer rewards that truly resonate with their members. By leveraging blockchain technology, Loyyal enables enhanced customer engagement and competitive advantage in loyalty programs. Loyyal is on a mission to make loyalty work like money. We provide a plug-and-play loyalty platform that empowers small and medium businesses to launch intelligent, cost-free loyalty programs — driving customer retention and cross-brand rewards, without the burden of technical setup or financial risk. Backed by global accelerators, we're now scaling across India, the Middle East, Southeast Asia, and beyond. Role Description We’re hiring a Merchant Onboarding Manager to lead the end-to-end merchant journey — from lead discovery to successful onboarding . This role is ideal for someone who thrives in fast-moving environments, understands how to find and engage SMB leads globally, and can use AI-powered tools to scale outreach, qualification, and conversion . You’ll be responsible for building and running the processes that bring thousands of merchants onto our platform. Key Responsibilities Lead Generation & Merchant Discovery Identify and qualify merchant leads across priority markets (India, GCC, SEA, etc.) Use AI-powered tools (e.g., Apollo, Clay, Browse AI, ChatGPT, Zapier, PhantomBuster) to automate and scale lead research, scraping, enrichment, and outreach Run cold outreach via email, LinkedIn, and other relevant channels Maintain and update CRM with lead funnel stages and conversion metrics Merchant Onboarding & Activation Own the onboarding journey from signup to activation Conduct 1:1 or group onboarding sessions and demos Customize merchant onboarding workflows by industry or geography Collaborate with Product & Support teams to ensure seamless go-live Process Building & Feedback Loops Build scalable onboarding documentation, playbooks, and SOPs Share merchant insights with Product/Tech to improve activation and UX Track performance KPIs: lead-to-signup %, time-to-activation, retention trends Qualifications 2–4 years of experience in onboarding, customer success, business development, or implementation — ideally for a B2B SaaS, fintech, or martech company Hands-on experience with AI tools for leadgen or automation (e.g., ChatGPT, Zapier, Clay, LinkedIn automation, CRM workflows) Experience working with SME merchants across verticals like F&B, retail, services Strong communication and relationship-building skills (written & verbal) Organized, self-driven, and able to operate with autonomy in a startup environment Nice to Have Exposure to global merchant markets, especially in emerging economies Familiarity with loyalty, CRM, or marketing tools Past experience launching or scaling onboarding functions from scratch

Company Description Loyyal is a pioneer in loyalty and payments innovation, offering an Enterprise SaaS Suite powered by blockchain technology. Our platform is focused on delivering efficiency, security, and scalability at the lowest possible cost for loyalty programs. Businesses can enhance customer engagement, drive loyalty, and boost revenue with our disruptive solutions. Role Description This is a full-time remote role for a Finance Manager at Loyyal. The Finance Manager will be responsible for day-to-day financial operations, budgeting, forecasting, financial analysis, and reporting. They will also oversee financial audits, manage cash flow, and ensure compliance with financial regulations. Qualifications Financial Analysis, Budgeting, and Forecasting skills Experience in financial reporting and audits Knowledge of cash flow management and financial regulations Strong in taxations - UAE, India, US Knowledge of standards - IFRS, GAAP, Loyalty accounting Strong organizational and analytical skills Excellent written and verbal communication skills Ability to work independently and remotely CPA, CA is significant plus Bachelor's degree in Finance, Accounting, or related field

Company Description Loyyal is at the forefront of loyalty and payments innovation, offering a cutting-edge Enterprise SaaS Suite powered by patented blockchain technology. We are dedicated to disrupting the loyalty industry by delivering metrics of efficiency, security, and scalability—all at the lowest possible cost. Our platform is designed for loyalty programs seeking to reduce operational complexity while boosting incremental revenue. Join us in transforming the loyalty landscape and discover how Loyyal can elevate your program and customer relationships to new heights. Role Description This is a full-time remote role for a Loyalty Sales Manager - India. The Loyalty Sales Manager will be responsible for developing and maintaining relationships with key clients, driving sales growth, and expanding market presence. Daily tasks will include identifying new business opportunities, creating sales strategies, and meeting sales targets. Additionally, the role involves collaborating with cross-functional teams to ensure client satisfaction and successful product implementation. Qualifications Experience in sales, account management, and business development Knowledge of loyalty programs, payments industry, and related technologies Excellent communication, negotiation, and presentation skills Ability to work independently, manage time effectively, and meet deadlines Proficiency in CRM software and other relevant sales tools Can work on direct sales targets, growth and closures Understanding of blockchain technology and SaaS solutions is a plus Bachelor's degree in Business, Marketing, or a related field