Posted:2 weeks ago|
Platform:
On-site
Full Time
Hi all,
we are looking for Business development executive.
Exp:0-2 yrs
Work location: Udaipur
Roles and Responsibilities:
1. Lead generation and qualification
2. Value Articulation
3. Upsell/Cross-sell ratio
4. Customer retention rate
5. Product adoption
6. Daily five BOs meeting
7. First contact resolution (FCR) rate
8. Escalation rate
9. Support ticket closure rate
10. Average time to resolve (ATR)
11. Customer retention rate
Skills:
1. Time to respond to customer inquiries 2. Resolution time for complex issues 3. Number of customer interactions handled 4. Support ticket volume reduction 5. Knowledge base utilization
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
Bitla Software Pvt Ltd
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