Logistics Coordinator

About Ace Blend:

Ace Blend is a premium nutrition supplement brand focused on helping individuals lead healthier, more energetic lives through clean and science-backed nutrition. As we grow, we are looking for dedicated professionals to join our operations team and support seamless delivery experiences for our customers and partners.

Job Summary:

We are seeking a proactive and detail-oriented Last Mile Logistics Coordinator to manage and streamline our daily dispatch and delivery operations for both B2B and B2C channels. The ideal candidate will have prior experience working with logistics partners and a strong understanding of courier systems, order tracking, and last-mile delivery coordination.

Key Responsibilities:

• Coordinate daily dispatches with last-mile delivery partners for B2B bulk shipments and B2C parcel deliveries.
• Ensure pickup scheduling, shipment tracking, and on-time delivery across multiple regions.
• Monitor courier partner dashboards (e.g., Shiprocket, Delhivery, Blue Dart) for real-time shipment updates and exceptions.
• Handle escalations related to delivery delays, RTOs, damages, or mis-shipments, ensuring timely resolution.
• Share daily dispatch and delivery status reports with internal teams including sales, operations, and customer support.
• Verify courier invoices and delivery charges for accuracy before processing payments.
• Coordinate reverse logistics and return shipments in collaboration with courier partners.

Required Skills & Qualifications:

• 1–2 years of experience in logistics, dispatch coordination, or supply chain operations (preferably in FMCG, nutrition, or e-commerce sectors).
• Strong understanding of last-mile delivery processes and courier service platforms.
• Excellent coordination, problem-solving, and communication skills.
• Familiarity with courier dashboards like Shiprocket, Delhivery, Blue Dart, etc.
• Proficiency in using MS Excel or Google Sheets for tracking and reporting.
• Ability to work under pressure and handle time-sensitive escalations.
• Detail-oriented and highly organized.

Interested candidates, kindly share your CV at [email protected]

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person