Logistics and Supply Chain Manager

About Eternz:

At Eternz, we&aposre reimagining how India discovers, shops, and experiences jewelry.

We are a tech-enabled vertical marketplace on a mission to make jewelry a part of everyday lifenot just reserved for special occasions. Eternz is building a trusted platform that empowers modern women to express their identity and style through the jewelry they wear daily. We believe jewelry is more than adornmentits a statement of confidence, individuality, and empowerment. Join us as we reshape a $94B+ industry with technology, design, and deep consumer insight at the core.

Founder: Arthi Ramalingam, Second Time Founder in Jewelry Space, Marketing Leader (Ex-udaan)

Position Overview:

As a Logistics and Supply Chain Manager, you will be responsible for overseeing daily operations, managing inventory, optimizing post-order processes with logistics partners for efficiency, onboard relevant and new logistics partners and ensure smooth functioning of all aspects of the business on-site.

Core Responsibilities:

As a Logistics and Supply Chain Manager, you will be a core part of our Business team.

Oversee shipping partners, ensure SLA adherence (delivery timelines), and manage returns/reverse logistics efficiently.

Resolve operational issues that affect delivery, returns, cancellations, or packaging to ensure a smooth CX.

Build SOPs for supply chain processes; identify and implement tech-driven improvements to reduce manual work and errors.

Manage costs related to warehousing, logistics, and fulfillment to meet margins and drive profitability.

Manage Quick Commerce logistics and operations

Set up dark stores, warehouse for storage and fulfilment

Onboard relevant partners to improvise, scale and build logistics and supply chain for Eternz: Marketplace & Quick commerce

KPIs:

Order Fulfillment Rate

Return Rate

Inventory Turnover Ratio

Average Delivery Time

Logistics Cost per Order

Vendor SLA Adherence

Desired Qualifications:

B.Tech, Bachelor&aposs degree, MBA Preferred;

4-7 years experience working in in e-commerce Marketplaces/Companies in Supply chain and operations division

Experience in closely working with logistics partners, warehousing solutions, setting up dark stores

Ability to think strategically, analyze data, and drive results.

Creative thinker with a passion for innovation and continuous improvement.

What is in it for you:

Very high ownership role in a fast-paced environment

Closely work with the founder & a super passionate team of people in building Eternz

Competitive salary commensurate & wealth generation through ESOPS

Fast career growth & appraisals

A dynamic and collaborative work environment- No hierarchy/Politics!

Health insurance

Additional Details:

We&aposre an early-stage startup

We stay close to our customers

Location: HSR, Bangalore

Website: www.eternz.com