Logistic Assistant

Role Description:

Key Responsibilities:

1. Proactive Disruption Management:

o Actively monitor ocean shipments, identifying potential disruptions before they escalate.

o Use various tools to identify issues and take immediate action to communicate delays or disruptions to stakeholders.

o Work directly with marine carriers, drayage providers, freight forwarders, ports and customers to resolve delays.

2. Effective Communication:

o Serve as the primary point of contact for in-transit shipments with marine carriers, Customer Service Representatives (CSR), and Demand Resource Planners (DRP) to communicate issues and implement corrective measures.

o Ensure timely updates on shipment delays and disruptions are communicated to all stakeholders.

3. Data-Driven Action:

o Regularly analyze shipment data to identify trends and potential disruption risks, developing proactive strategies to prevent delays.

o Utilize tools including SAP, PowerBI, Excel, Visibility Vendors, etc. to extract and compare shipment data, ensuring real-time decision-making.

4. Continuous Improvement:

o Proactively suggest process improvements related to data accuracy, carrier compliance, and system enhancements to minimize disruptions. LOGISTICS ASSISTANT LOGISTICS COMMAND CENTER FULL TIME POSITION Restricted

5. Reporting and Analysis:

o Extract, summarize, and report findings on marine shipment data as needed, providing insights that support logistics operations and decision-making.

o Track and trace business-specific requests, ensuring that all initiatives are aligned with improving shipment outcomes.

Basic

• Bachelors Degree in Commerce, Science, Supply Chain, or Operations.

• 2-10 Years of Experience in Logistics or Supply Chain Operations.

• Experience with SAP, Real Time Visibility Vendor, PowerBI, Excel, Salesforce, etc.

Preferred Qualifications:

• Strong analytical skills with the ability to interpret data and develop actionable solutions.

• Excellent planning and organizational skills.

• Experience working with and communicating to internal and external stakeholders located in various geographical regions.

• Must be an extrovert with outstanding communication skills, capable of effectively interfacing with various stakeholders.