Posted:1 month ago|
Platform:
Work from Office
Full Time
Oversees the operations for the entire area with key focus on process standardization, error free transaction processing and ensuring optimum utilization of available resources
Improves employee productivity by adopting first time right quality & six sigma tools for enhanced productivity
Creates awareness and participation in Business Continuity Plans (BCP)
Assists support to risk management, business, support units in containing exceptions to the minimum and help in resolving them
Co-ordination with the stakeholder on regular basis for building the quality book with a close watch on exceptions and strive for process improvement
Responsible for Custody of all loan and title documents stored in house or with the vendor
Ensuring legally enforceable documents keeping abreast of relevant legal practices for the region
Takes initiatives in process change, improvements, standardization, automations for containing, reducing operations cost and waste management and Quality Check
Ensures mandatory processing to be completed on same day for within TAT requests for cases and escalations of internal / external customer Ensures online reconciliation of transaction and No issues / open items pending Takes Strategic initiatives, projects, implement and derive benefit from them
Yes Bank
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