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8.0 - 12.0 years
10 - 11 Lacs
Lucknow
Work from Office
RPMG: Cluster Portfolio Manager - SBB loans INTERNAL USAGE No. of Vacancies Reports to Circle Portfolio Manager Is a Team leader Y Team Size Grade SM Business Retail Banking Department Retail Portfolio Management Group Sub - Department SBB Loans Location PAN India About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Cluster Portfolio Manager handles multiple centers which handles Risk 60 portfolio. The Cluster Portfolio manager ensures NPA resolution and manages the portfolio as per the existing process. The Cluster Portfolio manager also ensures compliance with the audit procedures of the bank Key Responsibilities Ensure maximum release from the NPA pool by achieving the required resolution target as per the business requirement Ensure minimum addition to the NPA pool by keeping the portfolio in check by maintaining the delinquency level Manage the team of Bucket Managers and ensure achievement of the monthly resolution targets Ensure adherence to the set process and audit requirements in place Ensure minimum forward flow from the buckets Create a performance oriented environment leading to high employee motivation and productivity Ensure that all staff are adequately trained on the products of the bank, processes and various policies of the bank Qualifications Graduation/ Post-Graduation from a recognized institute Min 5 yeas of relevant experience in NBFC/Banking Industry Role Proficiencies Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines
Posted 2 weeks ago
5.0 - 8.0 years
3 - 4 Lacs
Pehowa
Work from Office
About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc. ) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc. ) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"
Posted 2 weeks ago
5.0 - 8.0 years
3 - 4 Lacs
Behror
Work from Office
About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc. ) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc. ) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"
Posted 2 weeks ago
7.0 - 9.0 years
9 - 10 Lacs
Mumbai
Work from Office
RPMG: Portfolio Manager Bharat Banking Loans INTERNAL USAGE No. of Vacancies Reports to Area Collections Manager Is a Team leader N Team Size Grade AM/DM/M Business Retail Banking Department Retail Portfolio Management Group Sub - Department PDM/Flows/NPA Location PAN India About Retail Portfolio Management Group The RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, Personal Loans, Jewel Loans, Business loans and Credit Cards among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bank About the Role The Portfolio Manager is responsible for managing the portfolio of Bharat Banking Loans, ensuring bucket and NPA resolution, and achieving collection targets. This role involves handling portfolio, achieving resolution and normalization targets, and ensuring compliance with audit procedures. Key Responsibilities Portfolio Management Manage the portfolio of Agri loans. Ensure maximum release from the bucket/NPA pool by achieving the required resolution target as per the business requirement. Ensure minimum roll forwards and addition to the NPA pool by maintaining the delinquency level. Achieve calling resolution targets for PDM/flows/NPA buckets for Agri loans. Adhere to calling norm targets for Agri loans. Operational Management Oversee the collection process to ensure efficient and effective portfolio management. Monitor and analyze portfolio performance metrics and implement necessary adjustments. Ensure compliance with regulatory guidelines and internal policies. Engage defaulting members through telephone, emails, and physical visits to recover payments on defaulted accounts. Maintain daily activity logs of calls, physical visits, right party contacts, promises to pay, and promises to pay kept. Data Analysis and Reporting Collect, analyze, and interpret data to measure portfolio performance against established KPIs. Generate detailed reports on portfolio metrics and provide actionable insights. Identify trends, patterns, and opportunities for optimization. Process Improvement Continuously evaluate and enhance portfolio management processes and workflows. Identify opportunities to improve efficiency and effectiveness. Implement industry best practices and emerging technologies. Qualifications Graduation/Post-Graduation from a recognized institute. Minimum of 3 years of relevant experience in the NBFC/Banking industry. Desired Qualifications Knowledge and understanding of collections and market dynamics. Knowledge of regulatory guidelines and norms. Operational and system knowledge. Role Proficiencies Proven experience in portfolio management, preferably within the financial services industry. Strong analytical skills with proficiency in data analysis and interpretation. Excellent project management skills with the ability to prioritize and meet deadlines. Strong interpersonal and communication skills with the ability to collaborate effectively. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines.
Posted 2 weeks ago
0.0 - 5.0 years
16 - 20 Lacs
Bengaluru
Work from Office
Join JPMorganChase as a Investment Middle Office Services (IMOS) Associate II and be at the forefront of enhancing our operational services in IMOS Ops. J. P. Morgan Investment Middle Office Services (IMOS) offers Investment Managers a global, comprehensive suite of services to fully outsource their post-trade execution transaction processing, Asset Servicing and investment record keeping functions. This role offers a unique opportunity for career growth and skill development, as you collaborate with a dynamic team and contribute to impactful solutions. Experience the benefits of being part of a leading financial institution that values innovation and continuous improvement. As a IMOS Manager ll within JPMorganChase, you will play a pivotal role in enhancing our IMOS operations. Leveraging your broad knowledge of Securities Operations and Middle Office functions, you will provide advice and support to ensure progress within established procedures and policies. Your work will have a significant impact on our department, requiring you to apply your advanced analytical and problem-solving skills to develop solutions for varied and complex issues. Your advanced emotional intelligence will be key in building trusting relationships and influencing better outcomes for our team and clients. Your role will also involve planning and directing the day-to-day work of our staff, ensuring the continuous improvement of our operating platform. Role requires you to work during North America (WHEM) shift. Job responsibilities Oversee the management of trade capture or settlement related exceptions ensuring adherence to all prescribed controls for the Trade Services Operations. Investigate and resolve issues identified in the process by applying advanced problem-solving skills. Influence and negotiate with the ability to develop and maintain collaborative relationships both internally and with external clients to drive results. Implement operational procedures to complete tasks accurately and timely. Provide training to new hires, establishing performance objectives and promoting a culture of continuous improvement within the team. Partner with various Operations Teams, Technology, Product Development teams. Identify and address vulnerabilities in the processes, leveraging your proficiency in continuous improvement to enhance efficiency and resilience. Required Qualifications, Skills and Capabilities Demonstrated expertise in Securities Operations or Middle Office function. Practical knowledge of the securities processing industry with basic knowledge of trade life cycle is essential. Knowledge of trade-life cycle for Bank Loans, Repos, FX, ETD or OTC instruments Demonstrated proficiency in identifying and resolving issues related to accounting or securities transactions, ensuring compliance with internal rules. Proven ability to implement operational procedures and controls, with a focus on enhancing cybersecurity and anti-fraud measures. Experience in training and managing a team, with a focus on establishing performance objectives and promoting a culture of continuous improvement. Advanced emotional intelligence skills, with a proven track record of building trusting relationships and influencing better outcomes for teams and clients. Preferred qualifications, capabilities, and skills Experience working across multiple business areas and/or functions to deliver results. Up to 10+ years of experience in a trade processing/fund accounting/custody environment Good verbal and written communication skills Ability to prioritize multiple tasks and work under pressure in a deadline-oriented environment Client focused with ability to work in tight deadlines Attention to detail Join JPMorganChase as a Investment Middle Office Services (IMOS) Associate II and be at the forefront of enhancing our operational services in IMOS Ops. J. P. Morgan Investment Middle Office Services (IMOS) offers Investment Managers a global, comprehensive suite of services to fully outsource their post-trade execution transaction processing, Asset Servicing and investment record keeping functions. This role offers a unique opportunity for career growth and skill development, as you collaborate with a dynamic team and contribute to impactful solutions. Experience the benefits of being part of a leading financial institution that values innovation and continuous improvement. As a IMOS Manager ll within JPMorganChase, you will play a pivotal role in enhancing our IMOS operations. Leveraging your broad knowledge of Securities Operations and Middle Office functions, you will provide advice and support to ensure progress within established procedures and policies. Your work will have a significant impact on our department, requiring you to apply your advanced analytical and problem-solving skills to develop solutions for varied and complex issues. Your advanced emotional intelligence will be key in building trusting relationships and influencing better outcomes for our team and clients. Your role will also involve planning and directing the day-to-day work of our staff, ensuring the continuous improvement of our operating platform. Role requires you to work during North America (WHEM) shift. Job responsibilities Oversee the management of trade capture or settlement related exceptions ensuring adherence to all prescribed controls for the Trade Services Operations. Investigate and resolve issues identified in the process by applying advanced problem-solving skills. Influence and negotiate with the ability to develop and maintain collaborative relationships both internally and with external clients to drive results. Implement operational procedures to complete tasks accurately and timely. Provide training to new hires, establishing performance objectives and promoting a culture of continuous improvement within the team. Partner with various Operations Teams, Technology, Product Development teams. Identify and address vulnerabilities in the processes, leveraging your proficiency in continuous improvement to enhance efficiency and resilience. Required Qualifications, Skills and Capabilities Demonstrated expertise in Securities Operations or Middle Office function. Practical knowledge of the securities processing industry with basic knowledge of trade life cycle is essential. Knowledge of trade-life cycle for Bank Loans, Repos, FX, ETD or OTC instruments Demonstrated proficiency in identifying and resolving issues related to accounting or securities transactions, ensuring compliance with internal rules. Proven ability to implement operational procedures and controls, with a focus on enhancing cybersecurity and anti-fraud measures. Experience in training and managing a team, with a focus on establishing performance objectives and promoting a culture of continuous improvement. Advanced emotional intelligence skills, with a proven track record of building trusting relationships and influencing better outcomes for teams and clients. Preferred qualifications, capabilities, and skills Experience working across multiple business areas and/or functions to deliver results. Up to 10+ years of experience in a trade processing/fund accounting/custody environment Good verbal and written communication skills Ability to prioritize multiple tasks and work under pressure in a deadline-oriented environment Client focused with ability to work in tight deadlines Attention to detail
Posted 2 weeks ago
0.0 - 6.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Join the firm that FORTUNE has named one of the top five World s Most Admired Companies and LinkedIn ranked #1 out of 50 of the best companies in the U. S. for best places to work and grow your career. As a Loan Servicing Specialist II within JPMorganChase, you will play a crucial role in managing an assigned portfolio of loans, ensuring adherence to established routines and procedures. Your work will involve interpreting loan documents, interacting with stakeholders, and overseeing deadlines, all under regular supervision. You will apply your growing knowledge of conflict management and critical thinking to identify and resolve routine issues, escalating any unusual situations to senior team members. Your ability to listen actively, ask insightful questions, and manage your time effectively will be key to your success. This role offers an opportunity to develop your skills in stakeholder management and strategic planning, contributing to the overall loan lifecycle and enhancing the firms lending services. Job responsibilities Interpret loan documents and apply your understanding to manage an assigned portfolio of loans, ensuring compliance with established procedures. Respond to routine queries related to loan servicing from internal and external stakeholders, escalating non-routine issues to senior team members. Utilize your developing skills in conflict management to identify and resolve potential conflicts of interest within the team or arising from business decisions. Apply your growing knowledge of critical thinking to evaluate various aspects of loan servicing situations, generating conclusions consistent with the facts and associated risks. Manage your time effectively to handle multiple tasks and projects under stressful situations or tight timelines, maintaining quality and achieving goals. Required qualifications, capabilities, and skills Baseline knowledge or equivalent expertise in loan servicing, with a focus on interpreting loan documents and managing loan portfolios. Demonstrated ability to apply conflict management techniques, such as facilitating discussions between conflicting parties and creating win-win solutions. Experience in applying critical thinking to organize, compare, and evaluate various aspects of loan servicing situations, generating conclusions consistent with the facts and associated risks. Proven ability to manage time effectively, identifying and organizing tasks, and efficiently managing multiple activities to achieve goals. Developing proficiency in active listening and questioning techniques, including the ability to avoid distractions, withhold judgment, reflect, summarize, and ask well-thought-out questions to gain information and promote deeper understanding. Preferred qualifications, capabilities, and skills Strong collaboration skills with cross-functional teams to ensure seamless client service operations, enhancing client satisfaction and service delivery. Demonstrated flexibility and adaptability, with a positive and optimistic attitude during periods of change, effectively adjusting to shifting conditions and priorities. Proficiency in utilizing continuous improvement and process automation to optimize lending workflows and enhance operational efficiency. Familiarity with compliance processes, ensuring adherence to regulatory standards and requirements. Excellent client service focus, committed to enhancing client satisfaction and service delivery through effective communication and support. Join the firm that FORTUNE has named one of the top five World s Most Admired Companies and LinkedIn ranked #1 out of 50 of the best companies in the U. S. for best places to work and grow your career. As a Loan Servicing Specialist II within JPMorganChase, you will play a crucial role in managing an assigned portfolio of loans, ensuring adherence to established routines and procedures. Your work will involve interpreting loan documents, interacting with stakeholders, and overseeing deadlines, all under regular supervision. You will apply your growing knowledge of conflict management and critical thinking to identify and resolve routine issues, escalating any unusual situations to senior team members. Your ability to listen actively, ask insightful questions, and manage your time effectively will be key to your success. This role offers an opportunity to develop your skills in stakeholder management and strategic planning, contributing to the overall loan lifecycle and enhancing the firms lending services. Job responsibilities Interpret loan documents and apply your understanding to manage an assigned portfolio of loans, ensuring compliance with established procedures. Respond to routine queries related to loan servicing from internal and external stakeholders, escalating non-routine issues to senior team members. Utilize your developing skills in conflict management to identify and resolve potential conflicts of interest within the team or arising from business decisions. Apply your growing knowledge of critical thinking to evaluate various aspects of loan servicing situations, generating conclusions consistent with the facts and associated risks. Manage your time effectively to handle multiple tasks and projects under stressful situations or tight timelines, maintaining quality and achieving goals. Required qualifications, capabilities, and skills Baseline knowledge or equivalent expertise in loan servicing, with a focus on interpreting loan documents and managing loan portfolios. Demonstrated ability to apply conflict management techniques, such as facilitating discussions between conflicting parties and creating win-win solutions. Experience in applying critical thinking to organize, compare, and evaluate various aspects of loan servicing situations, generating conclusions consistent with the facts and associated risks. Proven ability to manage time effectively, identifying and organizing tasks, and efficiently managing multiple activities to achieve goals. Developing proficiency in active listening and questioning techniques, including the ability to avoid distractions, withhold judgment, reflect, summarize, and ask well-thought-out questions to gain information and promote deeper understanding. Preferred qualifications, capabilities, and skills Strong collaboration skills with cross-functional teams to ensure seamless client service operations, enhancing client satisfaction and service delivery. Demonstrated flexibility and adaptability, with a positive and optimistic attitude during periods of change, effectively adjusting to shifting conditions and priorities. Proficiency in utilizing continuous improvement and process automation to optimize lending workflows and enhance operational efficiency. Familiarity with compliance processes, ensuring adherence to regulatory standards and requirements. Excellent client service focus, committed to enhancing client satisfaction and service delivery through effective communication and support.
Posted 2 weeks ago
7.0 - 12.0 years
7 - 11 Lacs
Thane, Mumbai (All Areas)
Work from Office
Role: Cluster Operations Manager Base Location: Anywhere in Mumbai/Thane as per branch locations Branch locations: Thane/Panvel/Kalyan/Andheri Role Responsibilities: Manage Login to Disbursement of Company's lending products (BL, LAP, HL, Machinery, Solar, etc.) Managing assigned cluster of Maharashtra (locations across state) and Chhattisgarh (Raipur) for operations work Regular branch visits to branches falling in assigned cluster Disbursement Process for multiple loan products Post Disbursement Activities Dispatch File/Docket/Repayment/PDD Management Supervisor for Customer Service Audit & Other Compliance Support to Central Ops Team
Posted 2 weeks ago
8.0 - 9.0 years
8 - 9 Lacs
Bengaluru, Karnataka, India
On-site
Perform weekly/monthly IRRBB reporting for the bank at both legal entity and business level Perform product reconciliations & perform variance analysis and reporting Determine business drivers behind variances and communicate impact to partner groups and risk oversight Lead data error identification, notification and adjustments Identify opportunities for process improvements, remediate data quality issues, automation etc. Convert large datasets into comprehensive analytical and visual presentations Work with global CTMO peers, Technology, Program Management, and LOB stakeholders to continually improve the end-to-end operating model and data quality of interest rate risk reporting and analysis Continually identify and enhance the overall control environment and operating model across the core operational activities, improving timeliness and reducing operational risk to the firm Required qualifications, capabilities, and skills CA/Master s degree in finance, Accounting, Risk or related field 8+ years experience in financial services industry. Experience with Interest Rate Risk and Banking Book products IRRBB (deposits, loans, debt, investments, derivatives, etc.) Knowledge in balance sheet products Independent critical thinking, problem-solving skills Strong written and verbal communication skills Preferred qualifications, capabilities, and skills Strong technical skills (particularly in MS Excel). Experience with SQL, PythonVBA, Alteryx or data visualization tools such as Tableau are a plus
Posted 2 weeks ago
7.0 - 14.0 years
7 - 14 Lacs
Mumbai, Maharashtra, India
On-site
Key Responsibilities Manage credit risk management of International Private Bank clients covered by the Latin America & Global Families business, with primary ownership of managing portfolio risks within acceptable risk appetite and loss tolerances. Understand WM Credit Risk appetite on wholesale loans, mortgages and trading exposures (i.e. OTC derivatives, futures and options, securities trading) Approve credit risk exposure relating to the client base within authorized limits. Assign risk ratings, LGDs, and other risk metrics across the portfolio. Maintain satisfactory Audits across the credit portfolio. Ensure that Risk exceptions in the portfolio are appropriately managed and escalated as required. Identify and monitor concentrations, trends and themes in the portfolio, and direct the preparation of Portfolio Reviews. Work closely with the Underwriting team and build an integrated approach to make credit decisions that incorporates underwriter input. Partner with Business to credibly challenge opportunities / new initiatives while promoting a culture of Risk discipline across the organization. Participate to strengthen Risk Policies / Underwriting Guidelines / procedures in partnership and work with Risk Policy team. Challenge the status quo. Continuously strive to find better, more efficient ways to manage credit risk and business flow, including underwriting. Actively participate in diversity, inclusion and equity efforts across the organization. Required qualifications, capabilities, and skills Bachelor s degree 7+ years of professional experience related to financial services, risk management, compliance or legal Strong decision-making capabilities and the ability to identify problems and propose solutions Ability to operate independently with confidence, to interact credibly with senior business stakeholders and build strong partnerships Team player who collaborates effectively and is able to influence others Thought leader able to generate innovate ideas to address challenges / inefficiencies Outstanding attention to detail and ability to learn complex processes that affect various functions and business units within Credit Risk Management Highly organized, motivated and hard working with exceptional communication skills, both written and verbal with ability to prepare and present senior level communications and meet tight deadlines Strong technical (including Excel) skills
Posted 2 weeks ago
2.0 - 5.0 years
2 - 5 Lacs
Mumbai, Maharashtra, India
On-site
Job Responsibilities Collaborate directly with internal partners and external clients, primarily in an advisory capacity, to investigate and make decisions on transaction escalations daily due to various risk promoters Sanctions, Money Laundering, Boycott, Export Control, Fraud, complex terms, etc. Foster a strong team culture that promotes and grows DE&I values. Consult technically with Trade Operations and internal partners regarding problematic trade transactions and new business opportunities by making risk-mitigating recommendations and formulating the business s response/position. Identify, measure, control, and monitor Global Trade transaction risk for both internal business units and external corporate clients, limiting exposure due to risks such as human errors, transaction processing failures, and fraudulent activities. Interface with and influence internal partners supported by Global Trade Operations, including Product, Compliance, Risk, Legal, and Audit. Champion change specifically in the Global Trade Finance Risk and Controls environment. Provide subject matter expertise and advise on trade transformation projects when required, such as Digitization and Automation. Required qualifications, capabilities and skills Demonstrate extensive knowledge of trade products, including but not limited to commercial (import & export) and standby letters of credit, documentary collections, bank-to-bank reimbursements, supply chain finance, trade loans, and open account transactions. Exhibit expert-level knowledge of ICC Rules, particularly UCPDC, ISBP, URC, ISP, URR, along with a working knowledge of SWIFT rules for 400 and 700 series messages. You must have 8+ years of experience Must hold a Bachelors degree or above Provide opinions on complex trade transactions, structure letters of credit, and opine on discrepancies in LC presentations. Apply technical expertise, with CAMS certification Possess expert knowledge of U.S. regulations such as BSA/AML, OFAC, Anti-Boycott, and Export Controls. Analyze processes, identify opportunities for improvement, and influence internal partners to implement changes. Operate effectively in a complex, high-pressure, highly regulated environment in support of high-risk processes.
Posted 2 weeks ago
4.0 - 6.0 years
4 - 6 Lacs
Mumbai, Maharashtra, India
On-site
The Model Risk and Governance Group (MRGR) is responsible for conducting model validation to identify, measure, and mitigate Model Risk. Ensure that models are used appropriately in business contexts and that users are aware of models strengths and limitations. MRGR works closely with Risk, Finance, and LOB professionals to review findings, model risk measurement, and mitigation strategies. As an Associate in the MRGR Policy, Practice, and Governance team, you will: Oversee maintaining the group's governing policies and procedures. Work on consistency, best practices, and improvements to model risk management processes. Be part of the MRGR central Governance team, focusing on cross-LOB governance and process enhancements. Job Responsibilities: Manage multiple governance projects and tasks simultaneously, with flexibility to work outside of the defined position as needed. Communicate and manage project expectations with program managers, sponsors, team members, and other stakeholders. Participate in process (re)engineering initiatives to achieve operational excellence. Update MRGR governing policy and procedure documents as necessary. Respond to requests on audit/regulatory exams. Required Qualifications, Capabilities, and Skills: Experience in model risk or model development in a highly regulated environment. Knowledge of financial modeling (e.g., probability theory, statistics, numerical analysis) or financial products (e.g., Derivatives, loans, payments, cards). Proven ability to influence decisions in a multi-stakeholder context. Excellent analytical and problem-solving skills. Strong organizational and project management skills. Degree in Economics, Finance, Sciences, Engineering, or Computer Science. Preferred Qualifications, Capabilities, and Skills: Open to candidates with a quantitative background, as well as professionals from audit, business management, consulting, risk, and governance.
Posted 2 weeks ago
1.0 - 6.0 years
1 - 6 Lacs
Mumbai, Maharashtra, India
On-site
As a Financial control in our Finance team, you will spend each day defining, refining and delivering set goals for our firm You will be primarily focused on ensuring the accuracy, integrity and timeliness of the firm's books and records, with an emphasis on general ledger, operating systems and infrastructure controls across the entire lifecycle of the business Some of the most common functions and activities that are owned by Financial Controllers are balance sheet reconciliation / certification, balance sheet substantiation and GLRS reporting & governance, inter-entity control & governance, manual accounting / bookings to the GL and operating systems and the month end close process & coordination Job Responsibilities Support a specific Asset Class (Loans & Deposits) across multiple lines of businesses Collaborate closely with line of business controllers, middle office, and operations teams. Ensure comprehensive understanding of monthly profit and loss with businesses. Manage monthly consolidation of JPMorgan Chase income statement and balance sheet. Develop and maintain financial reports and schedules. Control post-closing entries and consolidation adjustments. Execute various control procedures to uphold the integrity of reported financial results. Contribute to the production of the monthly financial Flash Report and handle ad-hoc requests for financial information from across the firm. Required qualifications, capabilities, and skills Bachelor s degree in Accounting, Finance, or related business field. Basic knowledge of industry standards and regulations. Proficient desktop, spreadsheet, and database skills. Strong organizational and problem-solving skills. Proficient verbal and written communication skills. Ability to liaise with business and risk partners effectively, building and maintaining relationships. Capability to critically challenge to identify control issues and understand business drivers for delivering solutions.
Posted 2 weeks ago
0.0 - 5.0 years
2 - 6 Lacs
Kolkata, West Bengal, India
On-site
Customer Engagement Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details. Call handling as per defined standards. Accurate resolution for customer queries. Promoting Digital Banking services for a superior customer service experience. Profiling of customers in order to aid right cross-servicing of Bank products Accurate logging and resolution of complaints. Attrition control of customers. Regular interactions with the customers and pro-actively assessing customer needs. Deepening relationship by cross selling sticky products like Demat, Bill Pay, Advisory etc. Ensure portfolio quality of relationship while racing considering eligibility. Monitor large amount movements and account closure from the deposit accounts. Ensure retention of customers Achievement of portfolio parameters Meet the defined objectives of the Portfolio managed by the respective VRM Sales Right cross-sell of products basis profiling and engagement. Penetration of products across groups. Sales across all product segments-TPP, Assets, Cards etc. Acquiring & grouping of all related IDs of the Primary ID. Use of triggers to track maturity of FDs, movement of CASA balances etc.and prevent outflow. Ensure Staff are trained on product knowledge and requisite certifications. Income to be generated at a customer level. Interaction Quality Achieve Quality benchmarks defined from time to time. Complete and accurate capture of call interactions, including profiling thereby aiding relationship management. Audit and Service Quality Ensure all laid down system and process are followed as stipulated by Audit and Senior Management Ensure accurate and timely submission of financial transactions & requests. Adherence to set processes of updating customer interactions in CRM next. MIS Reporting Ensure timely submission of Customer base review reports as requested by Central Team Senior Management Primary Responsibilities: To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a window to talk to the bank whenever customer needs. Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed. So that the RM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services thereby ensuring that the RM also achieves the key performance parameters set Educational qualifications preferred Category: Any Bachelor's Degree Required Skills: Basic Banking Very Good Communication Required abilities Other:Major Stake holders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) Customers Prime Head Regional Head Unit Head Team Managers
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
Greenway Grameen Infra Pvt Ltd is an equal opportunity employer, and we encourage applications from candidates with diverse backgrounds and experiences. About Us: Greenway Grameen Infra is a social enterprise dedicated to improving the quality of life for rural households. Our flagship products are Greenway stoves, and we are a vertically integrated player with our own manufacturing and distribution. We are the largest player working in the Indian market and one of the largest stove distributors globally. Founded in 2011 by IIMA and FMS Graduates, we have grown from a team of three to over four hundred, distributing over 3 million stoves to date. Our head office is located in Mumbai, and we operate with field teams across India, including a factory in Vadodara. Job Title: Branch Manager Location: Akkalkot Industry: Microfinance / NBFC / Financial Services Experience: Minimum 5+ years in Sales & Branch/Team Management Language: Knowledge of the local language is mandatory Employment Type: Full-time, Field Role Job Summary: We are looking for an experienced and dynamic Branch Manager to lead and manage branch operations in Solapur & Bidar. The ideal candidate must have hands-on experience in finance loan processes, microfinance, Consumer products, and loans, with a strong sales background, preferably in financial products. This is a travelling profile, requiring regular visits to field locations to ensure operational efficiency and business growth. Key Responsibilities: - Manage the overall operations of the branch, including loan processing, disbursements, collections, and customer relationship management. - Lead a team of field officers, loan officers, and support staff; drive performance and ensure the achievement of sales targets. - Conduct field visits, client meetings, and business development activities to expand outreach and the customer base. - Oversee credit assessment, KYC, and loan documentation processes as per the company's policy. - Build strong local partnerships and maintain good community relationships to foster trust and brand presence. - Prepare regular MIS reports and communicate performance updates to the regional/head office. - Recruit, train, and mentor team members for high performance and growth. Candidate Requirements: - Graduate or Postgraduate in Finance, Business Administration, or related fields. - Minimum 5+ years of experience in sales, in a leadership/branch management role. - Prior experience in microfinance, NBFC, or the rural finance sector is preferred. - Strong knowledge of loan processing, disbursement, collection, and credit assessment. - Proficiency in the local language is mandatory. - Willingness to travel extensively across branch regions and field areas. - Strong leadership, communication, and people management skills. - Knowledge of digital tools, MIS, and basic computer applications is desirable. Benefits: - Competitive salary + performance-based incentives - Travel allowance and field support - Opportunities for growth in a fast-growing financial organization - Training and development programs Job Type: Full-time Benefits: - Health insurance - Provident Fund Schedule: - Day shift - US shift Work Location: In person,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
About BNP Paribas India Solutions: Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai, and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions, and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10,000 employees to provide support and develop best-in-class solutions. About BNP Paribas Group: BNP Paribas is the European Union's leading bank and a key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates, and institutional clients) to realize their projects through solutions spanning financing, investment, savings, and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future while ensuring the Group's performance and stability. Commitment to Diversity and Inclusion: About Business line/Function: Global Banking APAC (GBA) is committed to delivering growth and capturing market share in alignment with the global strategy, ensuring that revenues grow faster than costs and capital. Job Title: Client Service Representative (CSR) Department: Global Banking Front Office Business Line / Function: CIB Location: Mumbai Reports to: (Direct) Head of Client Service/Local TB/CM head. Responsibilities Key responsibilities: Primary point of contact to respond to clients" requests for information, service activities, and problem resolution across a wide spectrum of TB products covering Cash Management, Loans, Deposits, FX, Accounts, and the associated e-Banking channels and platforms. The CSR is responsible for the full and satisfactory resolution of all client requests. To achieve this, he/she will need to: - Closely coordinate with internal stakeholders to obtain the relevant information to provide a comprehensive response to a client's service request in a timely, accurate, and client-friendly manner. - Further, investigate and identify the underlying root cause where appropriate. In addition, he/she may be required to perform additional tasks to support the business, such as: - Proactively reach out to the client in support of bank initiatives/events and handle communications that are highly sensitive or complex in nature. - Provide support and undertake ad hoc projects as assigned. - Contribute to business growth by cross-selling bank products and services. Technical & Behavioral Competencies Technical: - Preferably knowledge of TB products (Cash Management, Trade, Loans, Deposits, FX, and e-Banking channels) - Experience in a client-facing role - Comfortable with technology and MS office tools - Project and problem management - Proficient in written and spoken English Behavioral: - Good aptitude to learn - Enjoys client interaction with excellent interpersonal skills - Resourceful and able to resolve problems - Meticulous and responsible - Client-focused Education Level: Bachelor's Degree or equivalent Experience Level: At least 3 years in Relationship Management,
Posted 2 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
Hyderabad
Work from Office
As one of the world s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If youre looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day! Job Description Key Responsibilities: Hands-on execution of processes including: Deal Closings Drawdowns Rollovers Repayments and Pre-payments Cash and Invoice Reconciliation Ensure timely identification and resolution of exceptions. Maintain adherence to Quality and Quantity SLAs through a robust workflow model. Demonstrate in-depth knowledge of various securities and investment instruments, their standard treatments, and associated cash flows. Ensure 100% compliance with all process-related policies, guidelines, and internal controls. Collaborate effectively with internal and external stakeholders to ensure smooth transaction processing. Support audit and regulatory requirements with accurate documentation and reporting. Actively contribute to process improvements and automation initiatives. Exhibit a strong professional attitude and be an active team player. The Experience you bring: Attention to detail and proactive Analyst with strong domain expertise in Syndicated Loans and hands-on experience with WSO applications. The ideal candidate will be well-versed in loan lifecycle events such as Drawdowns, Rollovers, Repayments, Pre-payments, Funding, and Rate Fixings, including Trade Settlements. A solid understanding of IBOR/ABOR and Custody Reconciliation is essential. Required Skills: 1 3 years of experience in Loan Syndication, Loan Operations, or a related domain. Strong working knowledge of WSO (Wall Street Office) applications. Familiarity with IBOR/ABOR and Custody Reconciliation processes. Excellent analytical, problem-solving, and communication skills. Ability to work under pressure and manage multiple priorities effectively. Proficiency in MS Excel and other financial tools. Why Invesco What s in it for you? Our benefit policy includes but not limited to: Competitive Compensation Flexible, Hybrid Work 30 days Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Dress for your Day
Posted 2 weeks ago
0.0 - 4.0 years
6 - 11 Lacs
Bengaluru
Work from Office
Introductory Marketing language Credit Support Specialist III Senior Team Member, a pivotal role within our Loans group. This position is integral to our team, offering the opportunity to engage with various facets of banking operations. As a key contributor, you will be expected to excel in executing specific tasks and requirements, driving success and efficiency in our banking office Job Summary As a Credit Support Specialist III Senior Team Member in our Loans group, you will be responsible for executing assigned tasks while ensuring compliance with all Service Level Agreements (SLAs). Your role will encompass a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to refine your skills in Nostro & Past Due Reconciliation and make a meaningful impact on our operations Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs. Comply 100% with process-related policies, guidelines, and controls. Process Deal Closings, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. Support the secondary trading desk with trade booking and settlements. Liaise with internal departments and external contacts, including Borrowers and Banks. Ensure timely follow-ups with agents/customers for missing notifications. Complete all funding within SLAs on the same day. Serve as the SME and first internal POC for process-related queries. Act as the first escalation point for process-related issues. Maintain attention to detail to ensure accurate document processing. Identify and implement process changes to enhance productivity and efficiency. Required qualifications, skills and capabilities Hold a Bachelor s degree in Finance or related field, or possess equivalent work experience. Minimum 6 months of experience in the Financial Services industry with a proven track record. Understand business financial statements, cash flow capacity, and loans across various industries. Exhibit strong research, analytical, and comprehension skills for analyzing large data sets. Manage clients effectively, build partnerships, and handle multiple stakeholders simultaneously. Utilize effective time management and prioritization skills to meet business objectives. Communicate effectively and work independently on multiple assignments with strong interpersonal skills. Preferred qualifications, skills and capabilities Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that require escalation. Demonstrate strong domain learning and interpersonal communication skills. Apply analytical thinking and problem-solving skills. Possess knowledge of product lifecycle and area product management. Introductory Marketing language Credit Support Specialist III Senior Team Member, a pivotal role within our Loans group. This position is integral to our team, offering the opportunity to engage with various facets of banking operations. As a key contributor, you will be expected to excel in executing specific tasks and requirements, driving success and efficiency in our banking office Job Summary As a Credit Support Specialist III Senior Team Member in our Loans group, you will be responsible for executing assigned tasks while ensuring compliance with all Service Level Agreements (SLAs). Your role will encompass a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to refine your skills in Nostro & Past Due Reconciliation and make a meaningful impact on our operations Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs. Comply 100% with process-related policies, guidelines, and controls. Process Deal Closings, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. Support the secondary trading desk with trade booking and settlements. Liaise with internal departments and external contacts, including Borrowers and Banks. Ensure timely follow-ups with agents/customers for missing notifications. Complete all funding within SLAs on the same day. Serve as the SME and first internal POC for process-related queries. Act as the first escalation point for process-related issues. Maintain attention to detail to ensure accurate document processing. Identify and implement process changes to enhance productivity and efficiency. Required qualifications, skills and capabilities Hold a Bachelor s degree in Finance or related field, or possess equivalent work experience. Minimum 6 months of experience in the Financial Services industry with a proven track record. Understand business financial statements, cash flow capacity, and loans across various industries. Exhibit strong research, analytical, and comprehension skills for analyzing large data sets. Manage clients effectively, build partnerships, and handle multiple stakeholders simultaneously. Utilize effective time management and prioritization skills to meet business objectives. Communicate effectively and work independently on multiple assignments with strong interpersonal skills. Preferred qualifications, skills and capabilities Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that require escalation. Demonstrate strong domain learning and interpersonal communication skills. Apply analytical thinking and problem-solving skills. Possess knowledge of product lifecycle and area product management.
Posted 2 weeks ago
2.0 - 4.0 years
3 - 4 Lacs
Bathinda
Work from Office
About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc. ) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc. ) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"
Posted 2 weeks ago
5.0 - 8.0 years
2 - 3 Lacs
Jhajjar
Work from Office
About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, WhatsApp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc. ) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc. ) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"
Posted 2 weeks ago
5.0 - 8.0 years
1 - 3 Lacs
Faridabad
Work from Office
About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills Customer Service Skills Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail High level of accuracy in handling cash transactions and financial documents Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc. ) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc. ) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.
Posted 2 weeks ago
5.0 - 8.0 years
2 - 4 Lacs
Hyderabad
Work from Office
About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, WhatsApp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc. ) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc. ) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"
Posted 2 weeks ago
2.0 - 4.0 years
1 - 3 Lacs
Srinagar, Kolkata, Bengaluru
Work from Office
About Branch Banking The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills Customer Service Skills Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail High level of accuracy in handling cash transactions and financial documents Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc. ) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc. ) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.
Posted 2 weeks ago
1.0 - 2.0 years
0 Lacs
Gurugram
Work from Office
Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better: - We ve funded over $100 billion in loans for our customers, more than any other fintech - Yahoo! Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval - Yahoo! Finance - Best Mortgage Lenders of 2025: Best online mortgage lender - Fintech Breakthrough Award: Best Lending Innovation Award - Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing - We are Forbes Best Online Mortgage Lender for 2023 - We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world Job Overview We are seeking a detail-oriented and reliable Accounting Clerk to join our FP&A team. This role is critical in supporting the month-end close process and ensuring the accuracy of our financial data. The ideal candidate will have experience with reconciliations, general ledger accounting, and working with financial systems such as NetSuite and Loan Vision. This position is a great opportunity for someone looking to build foundational experience in corporate accounting. Key Responsibilities - Assist with month-end close , including preparation and posting of journal entries - Perform Loan Revenue Reconciliation to ensure accurate financial reporting - Allocate invoices to appropriate cost centers with a high degree of precision - Manage and manipulate large data dumps for review and upload - Upload financial and operational data into Loan Vision - Conduct audits and data reviews between NetSuite and Loan Vision - Reconcile discrepancies between NetSuite and Loan Vision - Review accounting data for completeness, accuracy, and compliance with internal policies - Provide general support for basic accounting functions , including GL support, data entry, and documentation - Support internal and external audit requests as needed Qualifications - Associates or Bachelors degree in Accounting, Finance, or related field preferred - 1 2 years of accounting or bookkeeping experience; internship experience considered - Familiarity with accounting software such as NetSuite and Loan Vision is a strong plus - Proficient in Excel; experience working with large data sets is required - Strong attention to detail and ability to maintain a high level of accuracy - Excellent organizational and time management skills - Ability to work independently and as part of a team Preferred Skills - Understanding of general accounting principles (GAAP) - Experience in the mortgage or financial services industry - Comfortable working with cross-functional teams and high-volume data Company Benefits In Office Perks Experience our comprehensive office perks, including daily meals and transport facility for commuting to and from the office, available for all employees coming to the office. Health & Well-being Our comprehensive medical plan is available for you, your spouse and dependents. Employees are covered under Mediclaim, Group Term life insurance and Accidental insurance. Other Perks at Better Experience flexibility with our night shift allowance, work from home allowance and transportation allowance, where applicable. We prioritize your convenience.
Posted 2 weeks ago
1.0 - 4.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Roles and Responsibilities Proactively monitor transactions and merchant activity to detect and prevent suspicious or fraudulent behavior in real time Investigate flagged transactions promptly and take immediate action to minimize potential financial losses. Collaborate closely with partner banks, law enforcement authorities, and cybercrime units to report fraud cases and ensure timely resolution and recovery. Handle transaction discrepancies and disputes raised by customers or merchants, ensuring accurate documentation and swift resolution. Engage directly with merchants and customers to gather insights, validate claims, and communicate outcomes effectively. Prepare detailed fraud incident reports and dashboards for internal stakeholders and external regulatory bodies. Drive process improvements by identifying patterns, suggesting preventive controls, and contributing to system enhancements. Play a key role in saving fraud-related losses by acting quickly and strategically in high-risk scenarios. Skills and Experience Bachelors Degree. Freshers, knowledge about a customer support app or CRM, such as Freshdesk Interpersonal skills - Friendly and pleasant demeanor over phone and email Communication skills - Exceptional verbal and written communication Listening skills - Understand, anticipate, and resolve queries arising from various stakeholders Attention to detail and accuracy - Excellent organizational skills and multitasking skills. Identify anomalies or suspicious behaviours.
Posted 2 weeks ago
2.0 - 5.0 years
5 - 6 Lacs
Hyderabad
Work from Office
To provide customized lending solutions for business loans, empowering clients to achieve their financial goals Identify and target potential clients for business loans through channel partners/open market sourcing.Build, retain and maintain strong relationships with Clients/Channel partners to generate business.Effectively engage with credit, operations risk team to streamline the loan approval process and enhance customer experience.Guide clients through the loan application process, addressing any questions or concernsStay updated on market trends, loan products, and regulatory changes to provide informed advice to clientsConduct follow-ups with clients pre-closure and post-closure to ensure satisfaction and encourage referrals.Collaborate with Collection team to improve recovery process.Ensure compliance with company policies and regulations. Required Qualifications and Experience To provide customized lending solutions for business loans, empowering clients to achieve their financial goals
Posted 2 weeks ago
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