Linux L1

Role & responsibilities

M365 Engineer Requirements • Monitoring: Server health monitoring & sharing analysis Disk Space Utilization/ File system monitoring, Server Resource Utilization (CPU/Memory/Load), Network Utilization related to the server, Monitor system log files, mail logs, cluster logs, etc., Monitor critical services, Validate Alert for False-Positives, Log Tickets in the Service Desk system for valid alerts, Monitoring tools HP Glance Plus, Top, SAR. • Experience in HP-Unix, Redhat-Linux & SUSE-Linux Servers • Maintaining daily Server checklists for error logs and appropriate action to be taken wherever required • Providing monthly reports with service uptime, capacity utilization & call status Vendor co-ordination & case logging to fix hardware break-up issues Orderly system startup and shutdown as per predefined procedures user Account administration i.e. creation, deletion, modification of user accounts • Group Account administration i.e. creation, deletion, and modification of group accounts • Configuring Print Servers and resolving printing related issues • Administrating, disabling, enabling printers & clearing the print queue as per user requests • OS/Ignite Backups before & after any critical change/activity • Restoration of server OS through Ignite tape or net • File System Backups & restoration using backup, tar, vxdump, sync, BC copy utilities Incident Management for Server incidents. • Adhere to the Security standards and policies of vendor & customer • Manage availability, measure uptime, monitor service & report • Scheduling required downtimes for server maintenance, server re-boots & patches installation, etc.