Job
Description
-This role is for a seasoned Linux & Cloud Administrator (L3/L4 Support) responsible for ensuring 24/7 availability of SAP systems within SAP ECS environments across hyperscalers (Azure, GCP, AWS, IBM Cloud) and SAP/Customer On-prem Data Centers. -The administrator will lead troubleshooting, Incident resolution, Request fulfilment and Problem Management to enhance efficiency and reliability. -Experience in working independently in large scale production environments. -Willingness to work in shifts/oncall model as per business need. Role description: Join our multinational team as a seasoned Linux & Cloud Admin responsible for providing L3/L4 expert support Linux (SUSE and Redhat) and Windows OS, Hosted in hyperscale platforms (Azure, GCP, AWS, IBM, Cloud) and SAP/Customer On-prem DC. Key Responsibilities: Ensure 24/7 availability of SAP systems within the SAP ECS environment, responding promptly to alerts and incidents in the Linux OS and infrastructure layers across Hyperscale s and SAP Data Centers. Act as the L3/L4 escalation contact for critical production issues, strictly adhering to change management protocols during service request execution. Optimize standard operating procedures by leveraging automation techniques and implementing automation solutions to enhance platform operations, efficiency, and reliability. Lead continuous improvement initiatives to enhance cloud services for SAP Applications, emphasizing scalability, security, and performance. Collaborate with a diverse, multinational team to deliver world-class cloud services tailored to SAP Applications for global enterprise customers. Contribute to designing and implementing strategies to optimize the customer experience and ensure compliance with service level agreements (SLAs). Technical skills: 10 -15 years of experience in administering Linux operating systems (Redhat / SuSe) at an advanced level, with a strong grasp of troubleshooting and resolving complex issues. -Cloud Platform Expertise (Azure, GCP, AWS, IBM Cloud). -Colleagues should have good knowledge in Compute, Storage and Network in the Hyperscale Networking & Security (TCP/IP, NAT, DNS, LDAP, Firewalls). -Experience with Containers & Kubernetes. -Knowledge on running Linux OS in the physical server. -Demonstrated expertise in managing network services such as DNS, LDAP, and HTTP proxies Hands-on experience in administering hyperscaler environments which includes managing compute and storage. -Hands-on experience in administering hyperscaler network infrastructure, including VPCs, subnets, route tables, security groups, NSGs and NAT gateways. -Hands-on experience in administering and managing Containers and Kubernetes Cluster Hands-on experience in tools like Nagios, Prometheus Service now. -Strong comprehension of IT security practices, particularly in OS hardening techniques. -Proven track record in scripting languages (PowerShell, Linux Shell, Perl, Python, Go) and adeptness with server automation tools like Ansible. Hyperscalers, Pacemaker, Cluster, Cloud Platform :- Aws, Suse, Linux Admin, Veritas
