Liaisoning officer

Company Overview

Kaiser Industries Limited is a leading manufacturer of surfactants and specialty chemicals, serving the agro-chemical industry for over 30 years. With state-of-the-art plants in Haryana, J&K, and Gujarat, the company is equipped with a strong in-house R&D facility and top-tier quality assurance systems. Apart from agrochemical surfactants, Kaiser Industries operates in paints, synthetic lubricants, cosmetics, oil field chemicals, textiles, and leather chemical sectors. Visit our website at kaiserindustries.in.

Job Overview

We are seeking a dedicated EX Service professional for a full-time, mid-level position based in Central Delhi. The role requires a minimum of 2 years to a maximum of 8 years of relevant work experience. The ideal candidate will play a crucial role in fostering relationships and enhancing service quality offerings in line with our operational goals.

Qualifications and Skills

• Networking and Partnership Building (Mandatory skill): Ability to establish and maintain strong relationships with industry partners and stakeholders.
• Negotiation Skills (Mandatory skill): Expertise in negotiating contracts and agreements to favorably position the company's interests.
• Communication and Presentation Skills (Mandatory skill): Proficiency in delivering compelling presentations and effective business communication.
• Stakeholder Management: Skilled at managing diverse stakeholder expectations with a focus on building consensus and driving engagement.
• Vendor Relationship Management: Proven experience in managing vendor relationships to ensure service excellence and value delivery.
• Market Research and Analysis: Competence in conducting market research to support strategic decision-making and identify growth opportunities.
• Event Coordination: Experience in organizing and executing successful events to enhance client relationships and showcase company capabilities.
• CRM Software: Proficient in using CRM software to manage client interactions and streamline service operations for optimal outcomes.

Roles and Responsibilities

• Develop and maintain strategic partnerships to support business growth objectives and enhance service delivery.
• Lead negotiations with clients and vendors to secure favorable terms and enhance collaboration.
• Deliver professional presentations to clients and other stakeholders, effectively communicating value propositions.
• Oversee stakeholder engagement initiatives, ensuring alignment with company objectives and customer expectations.
• Manage vendor relationships, evaluating their performance and maintaining quality standards in service delivery.
• Conduct thorough market research to inform business strategies and explore new opportunities.
• Coordinate and manage company events, ensuring they align with branding and business objectives.
• Utilize CRM tools to track client interactions, streamline workflows, and support customer relationship management.