Company Description We are hiring for our client. An Ultra Luxury real estate Developer, with an upcoming Residential cum Luxury club estate with an Japanese MNC in Gurugram. Salary : Industry standards + Working Hours: From 9 am to 7 pm. Will be extended during events & occasions Role Description This is a full-time on-site role for a Guest Relations Executive, located in Gurugram. The Guest Relations Executive will be responsible for greeting and assisting guests, managing guest relations, providing excellent customer service, handling receptionist duties, and supporting sales activities. The role involves ensuring a high level of guest satisfaction and addressing any guest inquiries or concerns promptly and professionally. Qualifications Proficiency and Fluency in English & Hindi. Proficiency in Guest Relations and Customer Service Excellent Communication skills Experience in Receptionist Duties and Sales support Outstanding interpersonal and organizational skills Ability to work independently and as part of a team Knowledge of hospitality industry standards is a plus Bachelor’s degree in Hospitality Management, Business Administration, or related field preferable
You will be working for an Ultra Luxury real estate Developer in Gurugram, in collaboration with a Japanese MNC. Your role as a Guest Relations Executive will involve greeting and assisting guests, managing guest relations, providing top-notch customer service, handling receptionist duties, and supporting sales activities. Your main focus will be to ensure high levels of guest satisfaction by promptly and professionally addressing any guest inquiries or concerns. To excel in this role, you should have proficiency and fluency in English & Hindi, along with strong guest relations and customer service skills. Excellent communication skills, experience in receptionist duties and sales support, outstanding interpersonal and organizational skills, and the ability to work both independently and as part of a team are essential. Knowledge of hospitality industry standards would be advantageous. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. Your working hours will be from 9 am to 7 pm, which may be extended during events and special occasions. If you are passionate about providing exceptional service and creating memorable guest experiences, this role is perfect for you.,
Role Description This is a full-time on-site role for a Customer Service Representative, located in Noida. The Customer Service Representative will be responsible for addressing customer inquiries, providing support, ensuring customer satisfaction, and enhancing the customer experience. Qualifications Customer Service, Customer Support, and Customer Satisfaction skills Handle client and guest communication (calls, messages, emails) professionally and promptly. Assist with event coordination support — confirmations, RSVPs, guest lists, logistics updates. Manage vendor coordination and follow-ups where required. Maintain CRM / contact databases and ensure all client data is organized and updated. Support the team in pre-event preparations and post-event feedback collection. Resolve guest queries with empathy, efficiency, and a solution-oriented approach. Collaborate closely with operations, creative, and hospitality teams to ensure smooth flow of information. Desired Skills & Qualities Excellent spoken English and written communication Strong organisation and multitasking skills. Calm and composed under pressure. Prior experience in events, hospitality, or luxury brands preferred. Warm, polished, and client-focused personality.
Job Description: You will be working as a Guest Relations Executive for an Ultra Luxury real estate Developer in Gurugram, in collaboration with a Japanese MNC. Your primary responsibilities will include greeting and assisting guests, managing guest relations, providing top-notch customer service, handling receptionist duties, and supporting sales activities. Your main focus will be to ensure high levels of guest satisfaction by promptly and professionally addressing any guest inquiries or concerns. Key Responsibilities: - Greet and assist guests in a friendly and professional manner - Manage guest relations to ensure a positive experience for all guests - Provide excellent customer service to enhance guest satisfaction - Handle receptionist duties efficiently - Support sales activities to contribute to the overall success of the business Qualifications Required: - Proficiency and fluency in English & Hindi - Strong guest relations and customer service skills - Excellent communication skills - Experience in receptionist duties and sales support - Outstanding interpersonal and organizational skills - Ability to work independently and as part of a team - Knowledge of hospitality industry standards would be advantageous - Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred,