Lenskart - Assistant Manager Maintenance / Manager - South

Job Title:

Reports to:

Location:

Team Management

Job Summary:

We're seeking an experienced Regional Lead to oversee offline store maintenance function across southern states, responsible for leading a team of 10 maintenance professionals, ensuring timely and efficient maintenance of retail stores. Strong technical background, leadership skills, and excellent communication skills, we'd love to hear from you!

Key Responsibilities:

1. Team Management:

- Lead, motivate, and develop a team of 10 maintenance professionals across 4 states.

- Conduct regular performance reviews, provide feedback, and coaching to team members.

2. Store Maintenance:

- Ensure timely and efficient maintenance of retail stores, including preventive maintenance, breakdown maintenance, and capital projects.

- Develop and implement maintenance schedules, work orders, and resource allocation plans.

3. Operational Excellence:

- Drive operational excellence by implementing best practices, processes, and procedures.

- Monitor and analyze maintenance metrics, such as downtime, mean time to repair (MTTR), and mean time between failures (MTBF).

4. Vendor Management:

- Manage vendor relationships, including contract management, performance monitoring, and issue resolution.

5. Stakeholder Management:

- Collaborate with store operations, facilities, and other stakeholders to ensure alignment and effective maintenance operations.

- Communicate maintenance plans, schedules, and progress to stakeholders.

6. Safety and Compliance:

- Ensure compliance with safety regulations, company policies, and industry standards.

- Conduct regular safety audits and implement corrective actions.

Requirements:

• Background in Engineering and Project Management (Electrical, Mechanical, or related field) or equivalent experience.
• Minimum 5-7 years of experience in maintenance, facilities, or operations, with at least 2-3 years in a leadership role.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously.
• Strong analytical and problem-solving skills.
• Preferred Skills:
• Experience in retail or FMCG industry having handled multiple locations and senior stakeholders.
• Familiarity with maintenance management software (CMMS) and ERP systems.