Lead Software Engineer

The Role We are looking for strong technical engineers and leaders to join the Converse Chat team, the omni-channel messaging platform powering Sales and Service agents across WhatsApp, social media, and other digital channels. You will design and build high-performance, real-time distributed systems, solve complex engineering problems at scale, and work on message ingestion, routing, delivery, search, and analytics. This is a hands-on role with complete ownership of backend architecture, development, performance optimization, scalability, and reliability.

Requirements Must Have

• Strong passion for building scalable, reliable software with a high sense of ownership.
• 5+ years of experience building high-performance backend systems using Java & Spring Boot.
• Strong expertise in Elasticsearch (index design, shard strategy, performance tuning, query optimization).
• Hands-on experience with MySQL or any relational database (schema design, indexing, query optimization).
• Strong problem-solving skills with excellent foundations in Data Structures & Algorithms.
• Hands-on experience with Redis for caching, pub-sub, rate-limiting, and real-time data processing.
• Working experience with streaming platforms such as Kafka / AWS SQS / RabbitMQ / Redis Streams.
• Experience building scalable microservices handling high throughput and low-latency systems.
• Experience in analyzing complex codebases and performing performance benchmarking.
• Experience in architecting backend systems with best practices around scalability, security, fault tolerance, and observability.
• Strong understanding of Cloud platforms (AWS or any other cloud) and experience working with cloud-native services.
• Hands-on exposure to AWS services such as EC2, EKS, S3, RDS, Load Balancers, and Auto Scaling.
• Strong experience with GIT, CI/CD pipelines, build & release processes, and Agile development.
• Experience working on large-scale enterprise applications.

Edge / Bonus Advantage

• Experience working on conversational platforms like WhatsApp, social media channels, or omni-channel chat platforms.
• Experience with real-time message delivery systems, retries, idempotency, and guaranteed processing.
• Experience with Docker, Kubernetes, and cloud-native deployments.
• Experience with NoSQL databases (MongoDB, DynamoDB) or advanced caching strategies.
• Understanding of distributed systems, eventual consistency, and event-driven architectures.
• Frontend exposure is a plus.Role & responsibilities