Lead entire West region service operations service sales activities.
Responsible for generation of service revenue as per KRA targets through AMC, CAMC, RS, OM contracts, Spare, Repairs Refurbishments etc.. Installation commissioning of Testing Machines. Ensure all complaints resolved on time. Ensure all machines under contract are calibrated with relevant standards and procedures with in scheduled time On time renewals performing of AMC Calibrations of all machines. Ensure all new machines are taken under AMC / Calibration after completion of warranty. Trouble shooting of the electronic problems at its component level Ensure all NABL related activities are followed completed on time. Maintain all records related to machines. Maintaining calibration equipment, other tools in good condition to operate standard calibrator Calibrating timely Follow up with the service sales executive to get the timely submission of spares, consumables and accessory proposal to the customers
Key Responsibilities:
Strong understanding and hands-on experience in servicing electro-mechanical machinery.
Ability to quickly grasp technical aspects of complex products. Demonstrated capability to analyze issues and derive effective solutions. Efficient in prioritizing tasks, managing time, and executing plans systematically. Proactive in identifying root causes and implementing practical, timely solutions. Clear and effective in both verbal and written communication. Recognizes personal strengths and areas of improvement; open to feedback and growth. Builds and maintains effective working relationships across teams and functions.
Short Info
- Posted: 0 day(s) ago
- Location: Pune
- Qualifications: Diploma or Degree in Engineering
- Experience: 5 Years - 0 Months To 10 Years - 0 Months