Lead Quality Analyst - BEX

Lead Quality Assurance- Bex

Position Description
.Company Profile: Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com. Job Title: Java Backend Developer Position: Software Engineer Experience: 4-8 Years Category: Software Development/ Engineering Main location: India, Karnataka, Bangalore Employment Type: Full Time ALL 5 DAYS OFFICE

Your future duties and responsibilities
Lead Quality Analyst - BEX Role: Assist in quality assurance processes to maintain standards and compliance. Support the implementation and monitoring of business excellence initiatives to improve operational efficiency and performance. Key Responsibilities

• Process Management: Ensuring projects are Defining, documenting, and implement quality processes and procedures. Ensure strict adherence to established standards and methodologies.
  • Performance Monitoring: Define and monitor project and organizational KPIs. Analyze data to identify trends, pinpoint areas for improvement, and create actionable insights for project teams and leadership. • Compliance & Frameworks: Champion and ensure compliance with industry quality frameworks, including CMMi and ISO 9001. • Analytics & Reporting: Utilize data analytics tools, with a strong preference for Power BI, to create detailed reports and dashboards that provide visibility into quality performance. • Risk Management: Conduct proactive process reviews and audits to identify potential risks and establish early warning systems to mitigate issues before they impact project delivery or quality. • Continuous Improvement: Proactively identify process gaps and opportunities for improvement. Drive initiatives to enhance efficiency, reduce defects, and improve overall project quality. • AI Integration: Explore and leverage AI tools and technologies to automate quality processes, predict potential issues, and enhance data analysis capabilities.

Required qualifications to be successful in this role
Qualifications

• Experience: 5+years of experience in a quality assurance or quality management role within a software services company.
  • Expertise: Proven experience in process definition, KPI definition, monitoring, and analytics. • Certifications: Knowledge and practical experience with CMMi and ISO 9001 frameworks is essential. • Technical Skills: Strong proficiency in data analysis and reporting tools, particularly Power BI. Exposure to AI/ML concepts and applications is a significant plus. • Soft Skills: Excellent analytical, problem-solving, and communication skills. Ability to work collaboratively with cross-functional teams and influence change