Lead - Network & Security Cisco ACI and FTD

Role & responsibilities

Responsibility Includes:

• Work as a Network Security specialist in 24x7 shifts if required.
• Firewall management - Cisco FTD, FMC, Fortinet Firewall & manager, Cisco ISE, Stealth watch, Proxy DDOS and WAF.
• Primarily to monitor and ensure the Security devices uptime of the client is 100%
• Prepare weekly reports, monthly availability, and performance reports of the client.
• Provide root cause analysis of outages.
• Upgrade firmware/Software of network security devices.
• Work on End-of-Life hardware upgrades on head end and remote end devices and insure the asset management is up to date.
• Should have a sound knowledge on ITIL process - Ops Management, Change Management, Incident/Problem Management
• Troubleshooting and resolution of incidents, working on critical SLA's by communicating with OEM Support center, TAC etc for effective closure and RCA of all incidents.
• User co-ordination, Vendor Co-ordination - Client and user interaction with ownership for incident resolution, POA Submission
• Should be able to integrate network & security devices with SIEM, able to read & understand logs of all network & security devices to troubleshoot issues quickly.
• Security Operations - configuration, IP assignment, monitoring, Firmware upgrades, Firewall Policy fine tuning.
• Liaising with 3rd party suppliers, vendors handling escalation through to resolution).
• Creation and Maintenance of blue-print document for NOC & SOC covering the processes and procedures.

Required Skills and Experience

• Graduate in Computer Science/IT/Electronics Engineering, M.C.A. or equivalent University degree
• Candidates should have at least 8-10 years of experience working in Network & Security Device Management
• Hands on experience on Cisco ACI ,Cisco FTD, Routing & Switching
• Security Technology Cisco ISE WAF/Stealthwatch Monitoring and Troubleshooting
• Configuring and Managing User defined categories, Whitelisted URLs, Blacklisted URLs and global exceptions
• Implementing a CHANGE for changes in terms of policies which effects users.
• Good Knowledge in Networking concepts, AD, LDAP
• Work with product vendor for upgrade and issue resolution

Preferred Skills and Experience

• Strong verbal and written English communication.
• Strong interpersonal and presentation skills
• Ability to work with minimal levels of supervision.
• Willingness to work in a job that involves 24/7 operations.

• Certifications desired:

  CCNP or equivalent.