Lead - Implementation Quality Assurance

Job Summary:

We are looking for an experienced and highly skilled Lead - Implementation Quality Assurance to join our team. In this role, you will be responsible for leading and executing the technical implementation of complex software solutions for our clients. You will collaborate with both internal and external stakeholders to understand business requirements and translate them into scalable, efficient, and high-performing technical solutions. As a Senior Engineer, you will guide the implementation of customized software solutions, providing leadership to development teams, ensuring the integration of systems, and managing technical challenges throughout the implementation lifecycle. This is an opportunity to have a direct impact on delivering critical solutions to our clients while working in a dynamic and collaborative environment.

Key Responsibilities:

• Solution Implementation: Lead the design, development, and implementation of custom software solutions based on client specifications and business requirements. Ensure timely delivery of high-quality, fully integrated systems.
• Technical Leadership: Provide technical leadership and mentorship to junior and mid-level engineers, guiding them through best practices, design patterns, and implementation strategies.
• Client Collaboration: Work closely with client teams, product managers, and business analysts to gather requirements, understand use cases, and ensure that the solution meets the clients needs.
• System Integration: Architect and implement integrations with existing systems, APIs, third-party tools, and services. Ensure seamless data flow and system interoperability.
• Performance & Optimization: Ensure the solutions are scalable, secure, and optimized for performance. Troubleshoot and resolve any performance bottlenecks or technical challenges.
• Customization & Configuration: Customize and configure software to align with specific client needs, ensuring that the solution can scale and evolve as business requirements change.
• Documentation: Create and maintain comprehensive documentation for custom-built solutions, configurations, and code. Ensure the documentation is clear, detailed, and accessible for future reference.
• Testing & Quality Assurance: Ensure robust testing practices are in place. Conduct unit testing, integration testing, and validate the implementation to guarantee the solution meets functional and non-functional requirements.
• Continuous Improvement: Stay current with emerging technologies, industry trends, and best practices. Advocate for process improvements and new technologies to enhance implementation capabilities.
• Project Management Support: Work alongside project managers to provide technical input on project timelines, resource planning, and deliverables.

Education:

• Bachelors degree in computer science, Software Engineering, or a related field, or equivalent practical experience.

Skills:

• Microservices Architecture: Experience designing and deploying microservices-based solutions.
• Agile Methodologies: Familiarity with Agile or Scrum development practices and experience working in cross-functional teams.
• Testing: Experience with unit testing, integration testing, and TDD frameworks (e.g., JUnit, Jest, pytest).
• Leadership: Ability to provide leadership, technical guidance, and mentorship to a development team.
• Security: Knowledge of secure coding practices and compliance with security standards for enterprise applications.
• Client-Facing Experience: Experience in client-facing roles, including delivering presentations, gathering requirements, and managing client expectations.

Experience:

• Lead and mentor a team of QA professionals focused on implementation projects, providing guidance and support.
• Develop and execute quality assurance plans and test strategies for implementation projects.
• Collaborate with project managers, developers, and other stakeholders to understand project requirements and define quality metrics.
• Oversee the creation and execution of test cases, track defects, and ensure effective issue resolution.
• Ensure that QA processes are integrated into the implementation lifecycle, from planning through deployment.
• Monitor and report on testing progress, quality metrics, and project status.
• Identify areas for process improvement and implement best practices to enhance quality assurance efforts.
• Stay informed about industry best practices and advancements in QA methodologies.