Posted:1 week ago|
Platform:
Work from Office
Full Time
1. Designing and testing LEX bots, developing/editing scripts for Contact Centerdeployments in Amazon Connect. 2. Consulting with the business during migration build efforts to formulateinitial call flows. 3. A variety of other Amazon Connect/Lex tasks associated with the waves withinthe migration. 4. Will also support/cooperate with the rest of the Contact Center group ontheir parts where scripting skills will be important to the team. 5. Cross train as necessary when there is availability. 6. Examination of current call flows in Cisco. 7. Examination of call flows that go from Amazon to Cisco if needed. 8. CCE log work as needed.
Happiest Minds Technologies
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
My Connections Happiest Minds Technologies
IT Services and IT Consulting
5001-10000 Employees
428 Jobs
Key People
Madurai
Experience: Not specified
Salary: Not disclosed
Bengaluru
9.0 - 14.0 Lacs P.A.
Bengaluru
9.0 - 14.0 Lacs P.A.
Bengaluru
9.0 - 14.0 Lacs P.A.
Bengaluru
9.0 - 14.0 Lacs P.A.
Bengaluru
9.0 - 14.0 Lacs P.A.
Pune, Bengaluru
9.0 - 14.0 Lacs P.A.
Bengaluru
9.0 - 14.0 Lacs P.A.
Pune, Bengaluru
9.0 - 14.0 Lacs P.A.
Bengaluru
9.0 - 14.0 Lacs P.A.