Lead Business Analyst

Business Analyst
10 - 12 years of experience in IT 8 10 years on Dynamics CRM (including Dynamics 365 CE Cloud, which is a must)Must have demonstrable experience in Functional Consulting on Dynamics 365 CRM in the role of Functional Consultant / Business Analyst in at leasttwo large, end to end large MSCRM implementations, that include complex functionality, more than one module of Dynamics 365 CRM(Sales / Service / Marketing / Field Service) multiple integrations and multi geo rollouts Must have thorough knowledge of and experience in implementing at least two modules of Dynamics 365 CRM, viz. Sales / Service / Field Service / MarketingExcellent customer facing and documentation skills Should have demonstrable experience in conducting customer facing requirements workshops, JAD sessions, capture and documentation of User stories,building product backlog, conducting functional fit gap analysis, authoring BRD / FSD and getting them signed off by customersMust have some experience in modern workloads: Power platform : specially Power Automate and Power BI, experience in Power Apps in preferred Experience in Azure AI / ML, Azure IOT platform and Virtual Agent is high preferable Experience in working in an Agile DevOps and SAFe methodology is a must</