Job Description

About The Role : Moving our world forward by delivering what matters! UPS is a company with a proud past and an even brighter future. Our values define us. Our culture differentiates us. Our strategy drives us. At UPS we are customer first, people led and innovation driven. UPSs India based Technology Development Centers will bring UPS one step closer to creating a global technology workforce that will help accelerate our digital journey and help us engineer technology solutions that drastically improve our competitive advantage in the field of Logistics. Future You grows as a visible and valued Technology professional with UPS, driving us towards an exciting tomorrow. As a global Technology organization we can put serious resources behind your development. If you are solutions orientated, UPS Technology is the place for you. Future You delivers ground-breaking solutions to some of the biggest logistics challenges around the globe. Youll take technology to unimaginable places and really make a difference for UPS and our customers. Job Summary Supports enterprise information systems housed in highly automated and secure centralized data centers, large computer rooms, corporate facilities, and other company locations. Ensures a stable operating environment and maximum use of system facilities. Develops effective relationships with business stakeholders and various end users. Ensures required IT services are identified, developed, and supported to the satisfaction of the stakeholders. Establishes and maintains service level agreements and is the main point of contact for all service issues. Performs technical, analytical, or maintenance work. Typically, knowledge is gained through a combination of formal education in a vocational or technical degree program and on-the-job training. Requires full proficiency in a range of technical, analytical, or scientific processes or procedures through training and considerable on-the-job experience. Completes a variety of atypical assignments. Works within defined technical processes and procedures or methodologies and may help determine the appropriate approach for new assignments. Works with a limited degree of supervision, with oversight focused only on complex new assignments. Acts as an informal resource for colleagues with less experience. Qualification: 12+ years of experience Understanding of the IT infrastructure and its relationship to the operation Bachelor's degree in computer science, Information Systems, or equivalent preferred Primary Skills: Expert level with Server Administration Networking Linux Administration Windows Server Administration SQL Server Administration Strong knowledge of PC hardware and server architecture and networking Excellent documentation skills Excellent troubleshooting and analytical skills Excellent process management skills Proficient in Microsoft Office Secondary Skills: Basic knowledge of clustering technologies Willingness to learn new technologies Minimal supervision required Qualifications: 12+ years of experience Bachelors Degree or International equivalent