L3 Support Engineer Azure Integration Services

5 - 9 years

10 - 20 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Role Summary:

We are seeking an experienced L3 Support Engineer specializing in Azure Integration Services to provide advanced troubleshooting, monitoring, and operational support for complex integration environments. The ideal candidate will be hands-on with Azure services such as Logic Apps, Service Bus, API Management, Event Grid, Functions, and Data Factory, and will play a key role in maintaining system stability, performance, and reliability.

Key Responsibilities

  • Incident & Problem Management

    • Act as the final escalation point (L3) for Azure Integration Services incidents and problems.
    • Analyze, troubleshoot, and resolve issues across integration components (Logic Apps, Service Bus, API Management, Event Grid, Functions, Data Factory, etc.).
    • Perform detailed root cause analysis (RCA) and develop preventive action plans.
  • Monitoring & Maintenance

    • Monitor integration solutions and proactively identify performance or availability issues.
    • Optimize workflows, connections, and pipelines for performance and cost-efficiency.
    • Maintain health dashboards and alerts using tools such as Azure Monitor, Application Insights, and Log Analytics.
  • Deployment & Configuration Support

    • Support CI/CD pipelines for integration deployments using Azure DevOps or similar tools.
    • Review and validate configuration changes before production releases.
  • Automation & Scripting

    • Develop PowerShell or Python scripts for automation, monitoring, and log analysis.
    • Implement automation to improve operational efficiency.
  • Collaboration & Documentation

    • Work closely with development, architecture, and infrastructure teams to resolve complex issues.
    • Maintain up-to-date runbooks, troubleshooting guides, and KB articles.
    • Provide technical mentoring and guidance to L1/L2 support teams.

Experience

  • Azure Integration Services:

    • Logic Apps, Azure Functions, Service Bus, Event Grid, API Management (APIM), Data Factory.
  • Monitoring & Logging:

    • Azure Monitor, Log Analytics, Application Insights, Kusto Query Language (KQL).
  • Scripting & Tools:

    • PowerShell, Azure CLI, ARM/Bicep templates, YAML pipelines.
  • Integration Concepts:

    • REST/SOAP APIs, JSON, XML, Webhooks, Messaging Patterns.
  • DevOps Knowledge:

    • Azure DevOps, Git, CI/CD pipelines, version control, and release management.
  • Databases & Storage:

    • Azure SQL, Blob Storage, Key Vault, Cosmos DB (basic understanding).
  • Security:

    • Managed Identities, RBAC, Networking, and Authentication (OAuth2, AAD).

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Absolutelabs

Business Consulting and Services

London England

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