L2 Wintel & Office 365 Administrator (Azure / Intune)

Key ResponsibilitiesWintel / Windows Infrastructure (L2)

• Administer and support Windows Server environments
• Manage Active Directory (AD), GPOs, DNS, and DHCP
• Perform server provisioning, configuration changes, and troubleshooting
• Handle L2 incidents, service requests, and problem tickets within SLAs
• Perform root cause analysis for recurring infrastructure issues

Virtualization (VMware)

• Support VMware ESXi and vCenter infrastructure
• Create, manage, and monitor virtual machines
• Perform VM-level troubleshooting, snapshots, and resource optimization
• Coordinate with L3 teams for capacity planning and major changes

Office 365 – Advanced Administration

• Administer Office 365 / Microsoft 365 services including:
• Exchange Online
• Teams
• OneDrive
• SharePoint (basic to intermediate)
• Manage Azure Active Directory (Azure AD) users, groups, and roles
• Implement and manage Conditional Access policies
• Perform mailbox migrations, license management, and security configurations
• Troubleshoot advanced O365-related issues and escalations

Endpoint & Device Management (Intune)

• Configure and manage Microsoft Intune
• Handle device enrollment, compliance policies, and configuration profiles
• Manage application deployment and updates via Intune
• Support Windows endpoint security and compliance requirements

Patch Management & Backup

• Manage and support WSUS for Windows patching
• Perform patch deployment, validation, and reporting
• Monitor and manage backups using Veeam / Veritas
• Perform backup restorations and support DR activities

Monitoring, Documentation & Change Support

• Monitor system health, alerts, and performance metrics
• Participate in change management and planned maintenance activities
• Maintain SOPs, technical documentation, and knowledge base articles
• Provide guidance to L1 teams and support escalation handling

Required Skills & Expertise

• Strong experience in Windows Server & Wintel administration
• Hands-on expertise in Active Directory, GPO, DNS, DHCP
• Working knowledge of VMware virtualization
• Advanced experience with Office 365 / Microsoft 365
• Hands-on experience with Azure AD and Intune
• Experience with WSUS patch management
• Knowledge of Veeam / Veritas backup solutions
• Strong troubleshooting and communication skills

Preferred / Good-to-Have Skills

• Experience in hybrid (On-prem + Azure) environments
• Exposure to Azure IaaS (VMs, storage, networking – basic)
• ITIL process awareness
• Experience working in enterprise or MSP environments

Education & Certifications

• Bachelor’s degree in IT / Computer Science or equivalent experience
• Preferred certifications (not mandatory):
• Microsoft (AZ-104, MS-102, MD-102)
• VMware (VCP)
• Intune / Endpoint Administrator certifications

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹50,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person