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L2 Windows Administrator

L2 Windows Administrator

Swits Digital

5 - 10 years

4 - 7 Lacs

chennai

Posted:1 week ago| Platform:

Apply

Skills Required

vmware san active directory dns firmware microsoft troubleshooting technical support dhcp system administration

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a skilled and proactive

L2 Windows Administrator

to join our IT infrastructure team. The candidate will be responsible for managing, maintaining, and troubleshooting Windows-based systems and related infrastructure. This role involves resolving escalated incidents from L1 support, performing system maintenance, and supporting server and virtualization environments to ensure optimal performance, stability, and security.

Key Responsibilities:

Incident Management and Troubleshooting:

Handle
escalated issues
from L1 teams and ensure timely resolution.
Perform
advanced troubleshooting
for Windows servers, Active Directory, Exchange, and virtualization environments (VMware, ESXi, Hyper-V).
Identify root causes of recurring problems and implement permanent corrective measures.

System Maintenance and Monitoring:

Monitor system health and performance using tools such as
SolarWinds
,
Nagios
, or similar.
Perform routine maintenance activities like
patching
,
firmware upgrades
,
backups
, and
vulnerability remediation
.
Ensure
system uptime
,
performance optimization
, and
security compliance
.

Configuration and Deployment:

Assist in configuration, installation, and deployment of servers, storage, and virtualization platforms.
Implement and manage
user access controls
,
Group Policies
, and
security baselines
.
Support
system migrations
and
infrastructure upgrades
in collaboration with L3 engineers.

Documentation and Reporting:

Maintain accurate
documentation
of configurations, incident resolutions, and change implementations.
Generate
system performance reports
and contribute to periodic reviews.

Collaboration:

Work closely with
L3 teams
on complex incidents and advanced solution deployments.
Coordinate with
vendors and service providers
for hardware replacement and technical support.

Qualifications and Skills :

Experience:

6 10 years
of experience in
system administration or IT infrastructure support
.
Hands-on experience with
Windows Server
,
Active Directory
,
Exchange
,
VMware
, and
storage systems
.

Technical Skills:

Strong knowledge of
Windows Server administration
,
Active Directory
,
DNS
,
DHCP
, and
Group Policy Management
.
Proficiency with
virtualization technologies
(VMware, Hyper-V).
Familiarity with
storage systems
(SAN/NAS) and
backup/recovery solutions
.
Experience with
monitoring tools
(SolarWinds, Nagios) and
ticketing platforms
(ServiceNow, Jira).

Certifications (Preferred):

Microsoft Certified:
Azure Administrator Associate
or equivalent.
VMware Certified Professional (VCP)
.
CompTIA Server+
or equivalent.
ITIL Foundation Certification
.

Soft Skills:

Strong analytical and problem-solving skills.
Excellent verbal and written communication.
Ability to work under pressure and in a
24/7 rotational support environment
.
Strong teamwork and collaboration with cross-functional teams.

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L2 Windows Administrator

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

L2 Windows Administrator

Key Responsibilities:

Incident Management and Troubleshooting:

escalated issues

advanced troubleshooting

System Maintenance and Monitoring:

SolarWinds

Nagios

patching

firmware upgrades

backups

vulnerability remediation

system uptime

performance optimization

security compliance

Configuration and Deployment:

user access controls

Group Policies

security baselines

system migrations

infrastructure upgrades

Documentation and Reporting:

documentation

system performance reports

Collaboration:

L3 teams

vendors and service providers

Qualifications and Skills :

Experience:

6 10 years

system administration or IT infrastructure support

Windows Server

Active Directory

Exchange

VMware

storage systems

Technical Skills:

Windows Server administration

Active Directory

DNS

DHCP

Group Policy Management

virtualization technologies

storage systems

backup/recovery solutions

monitoring tools

ticketing platforms

Certifications (Preferred):

Azure Administrator Associate

VMware Certified Professional (VCP)

CompTIA Server+

ITIL Foundation Certification

Soft Skills:

24/7 rotational support environment

More Jobs at Swits Digital