l2 Support engineer/ production support

4 - 9 years

4 - 7 Lacs

Posted:1 day ago| Platform: Foundit logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Role & Responsibilities

  • Provide L2 Production/Application Support for enterprise applications.
  • Administer Linux servers with moderate-level expertise.
  • Monitor and troubleshoot application and server issues.
  • Use APM tools such as Grafana, Splunk, or Datadog for monitoring and performance analysis.
  • Work in a 24*7 production support environment.
  • Collaborate with cross-functional teams to ensure timely resolution of incidents.
  • Maintain documentation of issues, resolutions, and processes.

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