Job Title: Principal Integrations Consultant Business Unit: Alvaria CX Business Unit (CX) Location: India - Remote General Scope & Summary As a Principal Consultant within the Alvaria CX Business Unit (CX), you will be responsible for the delivery of tailored software solutions that integrate seamlessly with the CX product suite to meet specific customer requirements. Your duties will include the design and development of customized applications, perform rigorous testing to ensure functionality and quality, and supporting customers during the deployment and testing of the solutions. In addition to client-focused development work, you will collaborate with the Research and Development (R&D) team to maintain and enhance core product offerings. Your performance will be evaluated based on billable utilization, the successful completion of projects within defined scope and budget, and your effectiveness in identifying opportunities for additional products and services that add value for customers. This is a critical role aimed at helping clients fully realize the benefits of their Alvaria products. Primary Role & Responsibilities Lead and execute customer-facing projects in accordance with functional and technical specifications, as well as Statements of Work (SoW). Design, develop, and implement applications based on high-level specifications and logical workflows, ensuring the delivery of robust, scalable, and efficient solutions. Collaborate with cross-functional teams to design / create business application prototypes and iterate on solutions based on stakeholder feedback. Effectively communicate complex technical concepts to both technical and non-technical audiences across all organizational levels. Provide outstanding customer service by closely engaging with clients to understand their requirements, thereby ensuring successful project outcomes and high levels of customer satisfaction. Drive innovation through the development of solutions that support the organization’s strategic objectives, while actively contributing to the overall success of the team. Specialized Knowledge & Skills Proficient in Microsoft .NET (C#/.NET Core) , with demonstrated experience in developing and deploying enterprise-grade applications. Skilled in supporting technologies and frameworks, including HTML, CSS, JavaScript, SignalR, Angular, WCF Services, and Microsoft IIS. Experience in scripting, with proficiency in Python and familiarity with other scripting languages such as PowerShell. Skilled in relational and NoSQL databases, with a preference for Microsoft SQL Server, MongoDB, and Amazon DynamoDB. Strong background in API design and development , with an emphasis on building and consuming microservices architectures. Practical experience with Amazon Web Services (AWS), including hands-on use of various AWS services. Knowledgeable in Customer Relationship Management (CRM) system integrations , with preferred experience integrating with Salesforce and other CRM and/or collections platforms. Deep understanding of RESTful API principles to ensure secure, scalable, and efficient data exchange. Experienced in Agile software development methodologies , particularly within a Scrum framework, and proficient in using tools such as JIRA for task and project management. Familiar with Continuous Integration and Continuous Deployment (CI/CD) practices and tooling, including Jenkins, to support automated and efficient software delivery pipelines. Proficiency in automation and performance testing, to ensure application reliability, scalability, and performance. Working knowledge of containerization and orchestration technologies , including Docker, Kubernetes, and Helm. Possesses domain expertise in Alvaria products , providing a comprehensive understanding of customer requirements and ensuring the effective delivery of tailored solutions within this platform. Education & Experience Minimum of 5+ years of experience in a relevant field. Bachelor's degree in Computer Science or a related field; equivalent professional experience will be considered. Why Join Us? Career Growth: We offer robust opportunities for professional development and career progression within a dynamic, innovative business unit. You will have the chance to work on projects that drive the future of Alvaria CX Business Unit (CX) solutions. Work Environment: This role is based in India, with the flexibility to work remotely. Benefits: We offer a competitive benefits package and opportunities for continued learning and development.
QA Automation Engineer Alvaria Software Our people define who we are. The curious, driven, creative, fun individuals who are drawn to Alvaria bring skills sets and cultural differences from around the world. They love innovation, challenges and empowering our customers to engage seamlessly and efficiently. If you like developing new solutions and turning big ideas into reality, Alvaria is the place for you. At Alvaria you’ll work with smart and motivated people to make a difference for the companies we serve. We blend the agility of a start-up mentality with the stability of an established enterprise, challenging the market with renewed thinking and best-of-breed business solutions. MUST HAVE Testing software products using systematic procedures to develop, apply, and maintain quality standards for company products. Develops, modifies, and executes software test plans. Analyzes test results to ensure existing functionality and recommends corrective action. selenium C# scripting for building out the automation environment. Be an expert for team components that run in our cloud environments. Responsible for designing, writing, and running test automation. Assists in the assessment and planning of test efforts required for new functions/features under development. Experience with Web Service test automation (REST). Maintains documentation of test results to assist in debugging and modification of software. Engage with development teams and support to isolate internal and production issues. Agile development methodologies and participate with team members in the planning and review of projects. Experience with continuous integration/continuous deployment environments STRONGLY DESIRABLE Knowledge of engineering frameworks, tools, methods and processes such as Selenium, GIT, Jenkins, etc. Knowledge and interest in modern technologies like Kubernetes, AWS, Azure and Docker. Knowledge of CI/CD tooling and methodologies. Experience with the Atlassian toolchain (Aha, Jira, Confluence, Bitbucket/Git, Zephyr). Knowledge of cloud monitoring tools like DataDog and Sumologic, ability to create alerts/dashboards. Ability to independently provide solutions to problems of moderate scope where analysis of situation or data requires a review of identifiable factors. Works independently or as team member on projects and problems of varying complexity. Professional, precise communication skills; attention to detail. JOB REQUIREMENTS 3-6 years of software QA experience. (Open to all levels) Four-year degree in technical or engineering field (B.S. in Computer Science, Electronics, Mathematics or related discipline strongly preferred). If you are interested in the above position, please apply via our Alvaria careers website. www.Alvaria.com.
Role: Consulting Engineer Location: India - Remote Responsibilities: Design, implement, and manage deployment processes for our product in cloud and virtualization environments. Develop automation tools and processes to facilitate the migration of legacy customer systems to the latest software versions. Build pre and post install validation checks Build CI/CD pipelines for cloud deployments Document processes, configurations, and procedures Owning and implementing new features Modernizing software Requirements: Candidates must have 10 years of experience in the IT industry as a Software Developer or in a related role, with at least 6 years of experience specifically using Ansible. Ability to work with English documentation English speaking/reading/writing at minimum B2 Proficiency in automation and configuration management using Ansible is a must. Programming skills in Python for scripting and automation tasks. In-depth knowledge of Linux operating systems Experience with CI/CD pipelines and tools (e.g., Jenkins). Familiarity with containerization technologies is a plus. Proficiency in using Git for source code management. Excellent problem-solving skills and the ability to work independently and as part of a team. Strong communication skills and the ability to collaborate effectively with cross-functional teams.
Job Title: Principal Integrations Consultant Business Unit: Alvaria CX Business Unit (CX) Location: India - Remote General Scope & Summary As a Principal Consultant within the Alvaria CX Business Unit (CX), you will be responsible for the delivery of tailored software solutions that integrate seamlessly with the CX product suite to meet specific customer requirements. Your duties will include the design and development of customized applications, perform rigorous testing to ensure functionality and quality, and supporting customers during the deployment and testing of the solutions. In addition to client-focused development work, you will collaborate with the Research and Development (R&D) team to maintain and enhance core product offerings. Your performance will be evaluated based on billable utilization, the successful completion of projects within defined scope and budget, and your effectiveness in identifying opportunities for additional products and services that add value for customers. This is a critical role aimed at helping clients fully realize the benefits of their Alvaria products. Primary Role & Responsibilities Lead and execute customer-facing projects in accordance with functional and technical specifications, as well as Statements of Work (SoW). Design, develop, and implement applications based on high-level specifications and logical workflows, ensuring the delivery of robust, scalable, and efficient solutions. Collaborate with cross-functional teams to design / create business application prototypes and iterate on solutions based on stakeholder feedback. Effectively communicate complex technical concepts to both technical and non-technical audiences across all organizational levels. Provide outstanding customer service by closely engaging with clients to understand their requirements, thereby ensuring successful project outcomes and high levels of customer satisfaction. Drive innovation through the development of solutions that support the organization’s strategic objectives, while actively contributing to the overall success of the team. Specialized Knowledge & Skills Proficient in Microsoft .NET (C#/.NET Core) , with demonstrated experience in developing and deploying enterprise-grade applications. Skilled in supporting technologies and frameworks, including HTML, CSS, JavaScript, SignalR, Angular, WCF Services, and Microsoft IIS. Experience in scripting, with proficiency in Python and familiarity with other scripting languages such as PowerShell. Skilled in relational and NoSQL databases, with a preference for Microsoft SQL Server, MongoDB, and Amazon DynamoDB. Strong background in API design and development , with an emphasis on building and consuming microservices architectures. Practical experience with Amazon Web Services (AWS), including hands-on use of various AWS services. Knowledgeable in Customer Relationship Management (CRM) system integrations , with preferred experience integrating with Salesforce and other CRM and/or collections platforms. Deep understanding of RESTful API principles to ensure secure, scalable, and efficient data exchange. Experienced in Agile software development methodologies , particularly within a Scrum framework, and proficient in using tools such as JIRA for task and project management. Familiar with Continuous Integration and Continuous Deployment (CI/CD) practices and tooling, including Jenkins, to support automated and efficient software delivery pipelines. Proficiency in automation and performance testing, to ensure application reliability, scalability, and performance. Working knowledge of containerization and orchestration technologies , including Docker, Kubernetes, and Helm. Possesses domain expertise in Alvaria products , providing a comprehensive understanding of customer requirements and ensuring the effective delivery of tailored solutions within this platform. Education & Experience Minimum of 5+ years of experience in a relevant field. Bachelor's degree in Computer Science or a related field; equivalent professional experience will be considered. Why Join Us? Career Growth: We offer robust opportunities for professional development and career progression within a dynamic, innovative business unit. You will have the chance to work on projects that drive the future of Alvaria CX Business Unit (CX) solutions. Work Environment: This role is based in India, with the flexibility to work remotely. Benefits: We offer a competitive benefits package and opportunities for continued learning and development.
Alvaria CX, the global leader in contact center solutions, emerged from the 2021 merger of Noble Systems and Aspect, bringing over 50 years of CX innovation. Serving 2 million daily users across 83 countries, Alvaria sets the standard in compliance and AI-driven technology. Our solutions offer enterprise-level customization, regulatory adherence, and seamless AI integration to optimize workflows and protect brands. Trusted by leading global financial institutions and top-tier organizations, Alvaria delivers unparalleled excellence across the Banking, Financial Services, Healthcare, Insurance, and Telecommunications/Media sectors. #ReachOutRight and discover how Alvaria can help you connect with the right customers, the right way - every time. We are a forward-thinking technology company dedicated to innovation and excellence in software development. Our mission is to empower businesses through cutting-edge solutions and a collaborative culture that values diversity and creativity. About the Role The Senior Software Developer will play a crucial role in designing, implementing, and managing deployment processes for our product in cloud and virtualization environments. We offer Competitive salary based on experience and qualifications. Responsibilities Design, implement, and manage deployment processes for our product in cloud and virtualization environments. Develop automation tools and processes to facilitate the migration of legacy customer systems to the latest software versions. Build pre and post install validation checks. Build CI/CD pipelines for cloud deployments. Document processes, configurations, and procedures. Owning and implementing new features. Modernizing software. Qualifications Candidates must have 6 years of experience in the IT industry as a Software Developer or in a related role, with at least 4 years of experience specifically using Ansible. Ability to work with English documentation. English speaking/reading/writing at minimum B2. Required Skills Proficiency in automation and configuration management using Ansible is a must. Programming skills in Python for scripting and automation tasks. In-depth knowledge of Linux operating systems. Experience with CI/CD pipelines and tools (e.g., Jenkins). Familiarity with containerization technologies is a plus. Proficiency in using Git for source code management. Excellent problem-solving skills and the ability to work independently and as part of a team. Strong communication skills and the ability to collaborate effectively with cross-functional teams. Preferred Skills Experience with cloud platforms (e.g., AWS, Azure). Knowledge of microservices architecture. We are committed to creating a diverse and inclusive workplace. We encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.