L2 SOC Analyst

As a shift lead in the Security Operations Center (SOC) at Virtusa, you will play a crucial role in supporting SOC operations by conducting detailed threat-based investigations, making recommendations for incident detection methodologies, and offering expert assistance for incident response and monitoring activities. Your responsibilities will include being a technical and strategic leader in driving key performance indicator (KPI) metrics, promoting automation, analytics, and operational efficiencies to enhance the overall security posture. You will be tasked with providing suggestions to enhance security postures, minimize security risks, and identify opportunities for automation to streamline manual efforts. Your role will involve ensuring the highest quality of SOC service delivery and aiding in the development of incident response actions, policies, and procedures, including process enhancements. As the escalation point for advanced security incident escalations from Level 1 SOC analysts, you will oversee all SOC activities and business-as-usual (BAU) tasks during your shift, which involves 24/7 support. Additionally, you will review and improve run books, operating procedures, and playbooks, as well as assign and prioritize tasks and incidents for Level 1 SOC team members. You will manage the incident pipeline, including escalating outstanding incidents, updating incidents as needed, and escalating open incidents when necessary. Furthermore, you will be responsible for meeting service level agreements (SLAs) and leading SOC shift handover calls. Your role will also involve providing continuous improvement initiatives and on-the-job training for Level 1 SOC analysts. Your expertise will be paramount in analyzing logs from various sources such as network devices, applications, infrastructure services, security products, and endpoint data using Security Information and Event Management (SIEM) tools and other security technologies. You will also lead security event and incident investigations, applying industry-recognized incident detection and response frameworks like NIST, MITRE, and others. At Virtusa, we prioritize teamwork, quality of life, and professional development. Join our global team of 30,000 professionals who are dedicated to fostering your personal and career growth. We offer exciting projects, opportunities to work with cutting-edge technologies, and a collaborative environment where great minds come together to innovate and excel.,