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Movate Technologies
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L1 Support Technical lead

L1 Support Technical lead

Movate Technologies

10 - 13 years

|

12 - 17 Lacs

chennai bengaluru

Posted:5 days ago| Platform:

Apply

Skills Required

l1 support technical support datadog support lead

Work Mode

Hybrid

Job Type

Full Time

Job Description

Technically skilled in IIS, monitoring, and alerting tools Datadog ,
Power automates(power script) , AWS/Azure, ticketing tools like ServiceNow or any tools
They need to have certification of ITIL or minimum 5 years of ITIL processes followed in their support project , previous exp in 24/7 and 24/5 production L1 support projects
Analyzing incidents or services , updating resolution notes
Adaptability to learn new technologies like salesforce
Excellent communication skills- since they should directly interact with stakeholders
Experience in managing or handling managed service projects
Role & responsibilities

Preferred candidate profile

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Movate Technologies

Information Technology and Services

Fayetteville

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