63 Support Lead Jobs

Technically skilled in IIS, monitoring, and alerting tools Datadog , Power automates(power script) , AWS/Azure, ticketing tools like ServiceNow or any tools They need to have certification of ITIL or minimum 5 years of ITIL processes followed in their support project , previous exp in 24/7 and 24/5 production L1 support projects Analyzing incidents or services , updating resolution notes Adaptability to learn new technologies like salesforce Excellent communication skills- since they should directly interact with stakeholders Experience in managing or handling managed service projects Role & responsibilities Preferred candidate profile

Business Development Intern Responsibilities: Research and identify new business opportunitiess. Learn and support lead generation activities through LinkedIn & other platforms. Maintain records of prospects and outreach efforts. Learn LinkedIn lead generation techniques. Experience: 06 months (eagerness to learn and good communication skills preferred). Apply Now

Create engaging content for multiple platforms. Plan and manage monthly content calendars. Coordinate with design and marketing teams. Execute LinkedIn marketing strategy. Support lead generation activities through social media (not target base). Experience: 6 months 1 year in social media marketing.

About Instead Instead is a tax platform designed to help taxpayers and tax professionals collaborate to save money on taxes. As the first company in decades to receive IRS approvals to E-file 1040, 1041, 1120, 1120S, and 1065 were re-inventing a complex category. Founded in 2023, Instead combines LLMs with tax law to make tax management a continuous, proactive process rather than a dreaded annual deadline. Our investors include Sarah Guo from Conviction, IRIS (the largest tax software provider in the UK), and many of our partners and customers who believe in our mission and vision. Our team comes from top tax, financial services, and fintech companies Gusto, Intuit, Zenefits, Thomson Reuters...

Act as the primary point of contact for client support and issue resolution. Manage and triage incoming tickets through ServiceNow , ensuring timely and accurate responses. Oversee and perform Data load activities into Salesforce and related systems. Conduct root cause analysis for recurring or high-impact issues and drive permanent fixes. Ensure smooth operation and integration across platforms including Salesforce, Data Cloud, Marketing Cloud, and MuleSoft APIs. Provide support for Salesforce Loyalty Cloud , including troubleshooting program configurations, member data, and engagement workflows. Collaborate with cross-functional teams to troubleshoot and resolve technical issues. Maintain ...

Roles and Responsibilities The Cloud Engagement Manager at Ankercloud will leverage deep field sales experience and expertise in collaborating with cloud partners like AWS and GCP. This role is pivotal in driving business growth, fostering client relationships, and shaping the future of cloud technology in the workplace. Develop and maintain strong relationships with key clients and partners. Identify and capitalize on opportunities for cloud services and solutions. Stay current with the latest cloud technologies and industry trends. Lead the execution of the overall go-to-market strategy, encompassing business growth accountability, customer and partner engagement, marketing, and demand gen...

Ankercloud | Cloud Engagement Manager - Sales Roles and Responsibilities The Cloud Engagement Manager at Ankercloud will leverage deep field sales experience and expertise in collaborating with cloud partners like AWS and GCP. This role is pivotal in driving business growth, fostering client relationships, and shaping the future of cloud technology in the workplace. Develop and maintain strong relationships with key clients and partners. Identify and capitalize on opportunities for cloud services and solutions. Stay current with the latest cloud technologies and industry trends. Lead the execution of the overall go-to-market strategy, encompassing business growth accountability, customer and...

Role Overview We are looking for a Senior MarTech Specialist with handson expertise in Marketo Microsoft Dynamics CE and Customer Data Platforms CDP This role is responsible for designing configuring and optimizing marketing automation workflows to support scalable datadriven campaigns and seamless integrations across the marketing technology stack Key Responsibilities Design and implement marketing automation workflows using Marketo to support lead nurturing scoring and campaign execution Integrate and optimize data flows between Marketo Microsoft Dynamics CE and CDP platforms to ensure consistent and actionable customer data Collaborate with crossfunctional teams to define requirements and...

Additiona Expectation: i. Handeled independantly at least 5 - 6 end to end implementation / Upgrades / Rollout ii. Experiance of at least 2 Managed Services / Support project as support lead iii. Work independently on Oracle SR and should be aware of Oracle SR Management Process Soft Skills: i. Excellent in communication (verbal and written), ability to articulate and present ii. Worked closely with customer and business users iii. Worked with US / UK customers iv. Coordination with cross teams within the project and with customer teams v. Team player - able to work with team of 5 - 6 members (supporting / guiding other members), vi. Consulting skills - business user issue handling, requirem...

The Architect role is pivotal in ensuring that all systems within the organization communicate effectively and efficiently, leveraging SAP technologies to enhance business processes. The Integration Architect must have a deep understanding of both SAP and non-SAP systems and be skilled in creating robust, scalable integration solutions. Front end discussions with technical and business teams with customers of Icertis to understand their goals, suggest solutions and eventually drive solution implementations. Design and implement integration architecture around SAP systems to ensure seamless data flow across the enterprise. Develop integration strategies using SAP technologies like BTP, Proces...

Any SAP S4H (1503/1610/1709/1809 etc ) implementation or conversion project experience with Simplified exposure to connected modules like SD, MM and LE will be given a preference Candidate should have experience of 10-12 years in SAP & SAP HANA with minimum 2 Implementation and 2 support projects in SAP HANA (Preferably Central Finance) enterprise and mixed scenarios with stronger role play Candidate should be having strong exposure to Account Based COPA in S/4 HANA End-to-End Implementation as SAP C/4 Consultant on S4 HANA Simple Logistics including FIORI interface and customization. Should able to prepare Architecture and map the current process from source SAP ERPs to S4H. Experience in U...

Expertise in managing and troubleshooting with a strong focus on performance optimization, backup/restore, data replication, and stored procedure development Delivering end-to-end technical support including incident management, root cause analysis, API testing, code deployment, and production issue resolution within strict SLAs Strong ability to provide PROD support while ensuring effective communication and quick turnaround for critical issues Strong troubleshooting and problem-solving skills Strong written, verbal communication/collaboration skills and ability to manage user/vendor/customer and to work with cross functional teams Collaborate with multiple stakeholders for tech solutioning...

Application Support Lead Location: India (Remote), must work in US business hours At JLL, were seeking an Application Customer Support Lead to join our Client Technology Services Support team for our Building Engines platform. In this role, youll be instrumental in delivering exceptional support to our customer base, utilizing outstanding customer service skills to promote satisfaction and retention. As we collectively shape a brighter way for our clients and fellow employees, youll become a subject matter expert in multiple product offerings, manage customer relationships, and create and maintain best practices. We believe the most effective teams are built when everyone is empowered to thr...

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We are seeking a skilled Senior Developer with expertise in ERP/CRM systems, particularly Oracle Fusion SCM, to lead a team, design solutions, optimize development processes, and engage with customers for successful project outcomes. Your responsibilities will include developing and reviewing technical documents, conducting design and code reviews, acting as a point of contact for build and deployment issues, learning new technologies, contributing to ERP/CRM practice activities, selecting appropriate technical options for development, optimizing efficiency, engaging with customers to enhance satisfaction, and providing team leadership by setting goals, offering mentorship, and ensuring team...

Job Description: About the Role: We are seeking a detail-oriented and results-driven Lead Qualification Associate to join our Sales/Business Development team. In this role, you will be the first point of contact for potential clients, responsible for evaluating and qualifying inbound and outbound leads to ensure a strong sales pipeline. Your ability to assess lead quality, gather key information, and communicate effectively will play a critical role in driving revenue growth. Key Responsibilities: Engage with prospects via email, and chat to understand their needs and assess fit. Qualify inbound and outbound leads based on established criteria. Maintain and update CRM systems (e.g., Salesfor...

Job Description: About the Role: We are seeking a detail-oriented and results-driven Lead Qualification Associate to join our Sales/Business Development team. In this role, you will be the first point of contact for potential clients, responsible for evaluating and qualifying inbound and outbound leads to ensure a strong sales pipeline. Your ability to assess lead quality, gather key information, and communicate effectively will play a critical role in driving revenue growth. Key Responsibilities: Engage with prospects via email, and chat to understand their needs and assess fit. Qualify inbound and outbound leads based on established criteria. Maintain and update CRM systems (e.g., Salesfor...

Responsibilities Detailed profile: Intercompany accounts and reconciliations Intercompany billings Ensure correct financial reporting and SOX compliance Ensure meeting regular audit deliverables Ensure support in various projects Ensure delivering on monthly dashboards Ensure escalating matters at correct time Handle complex queries related to IC structure/processes Should be able to support/lead Mergers and Acquisitions and integrating the financials of new acquisition Qualifications CA with 0-2 years exp Careers Privacy StatementKeysight is an Equal Opportunity Employer Detailed profile: Intercompany accounts and reconciliations Intercompany billings Ensure correct financial reporting and ...

Job Description To provide world-class technical support for in-service/delivered products and to influence maturity throughout the product life cycle to meet customer and business needs, ensuring Design Intent is met. Key Accountabilities Coordinate and execute with external partners for getting done the Spare parts catalog for PSB, SSB, CSB Work as a quality checker for Spare parts catalog for all commercial mtu products Creation and maintaining tools catalog along with external partnering -Handling complaints received from service and customer for SPC Key Experiences and any Qualifications - Engineering or equivalent degree - Knowledge of components/ systems functionality and service - Ex...

Job Description To provide world-class technical support for in-service/delivered products and to influence maturity throughout the product life cycle to meet customer and business needs, ensuring Design Intent is met. Multimedia graphic creation is the need for technical publications. This role fulfill the technical documentation requirement with current market requirement in terms of multimedia graphics and 3D animation.. This role will steer the external partnering and get done the work according to RR guidelines. Key Accountabilities -Create and update style guides for multimedia graphics - Steer external partnering for get done the graphic creation work. -Quality checking and coordinati...

We are seeking a proactive and experienced IT Support Lead to oversee our IT support operations and ensure seamless technology experiences across the organization. This role combines hands-on technical expertise, making it ideal for someone who thrives in fast-paced environments. Key Responsibilities Provide IT Support 24x7 on call production support. Serve as the primary escalation point for complex technical issues across hardware, software, and network systems. Monitor and improve helpdesk operations, ensuring timely resolution of support tickets and high user satisfaction. Develop and maintain documentation for support procedures, troubleshooting guides, and system configurations. Collab...

Job Category: Center Manager Manager Center Operations Job Type: Full Time Job Location: Bangalore Kochi Qualification: MHA / MBA Healthcare Management Experience: 6 to 10 Years Act as the lead and single point of contact for patient care services provided at the center. Establish and maintain budgetary control and ensure cost optimization across functions. Address and resolve patient issues related to their stay, including handling escalations and communication with families. Maintain dashboards / MIS / reports for prompt and accurate reporting to management. Coordinate with the sales team to support lead closures and conversions at the center. Ensure seamless coordination with internal tea...

Business Development Positions 1 Experience 3 years Location: Trivandrum, Kerala, India Company: Xeluxe FZ LLC About Us: Xeluxe is a multidisciplinary consultancy delivering expert solutions in Fire Life Safety (FLS), CFD Modeling, Facade Safety, Acoustic Engineering, Risk Assessments, and Code Compliance. We specialize in premium and complex developments across various sectors. Job Overview: We are looking for a dynamic Proposal Business Development Support Lead who can take ownership of preparing and managing project fee proposals across all our services along with support to the Business Development Team. The ideal candidate will have prior experience in a technical consultancy environmen...

By continuing to use our website, you consent to the use of cookies. Please refer our Join Our Clan Marketing Automation Specialist Marketo Associate Description Job Description We are looking for a skilled Marketing Automation Specialist with hands-on experience in Marketo to support our marketing operations. This role involves executing high-performing email campaigns, managing Marketo assets, and maintaining data integrity. The ideal candidate should have a strong understanding of marketing automation workflows and lead management practices. If you are passionate about campaign optimization and marketing operations, we d love to connect. Skills Key Skills 3 5 years of experience working w...

Required Skills Technology | Software Development Methodologies | Agile Development MethodologiesSoftware Development Methodologies | Waterfall Technology | IT Technical Support Activities | Second Line SupportIT Technical Support Activities | Third Line Support Technology | Programming Concepts | Object Oriented Programming (OOPS)Programming Concepts | Programming Basics Technology | Programming Languages | Javascript (JS)Programming Languages | Java Education Qualification : Engineer - B.E / B.Tech / MCA Delivery Skills : 1. Write well designed, testable, tight, efficient, high quality code base by using industry standard software development practices. Follow engineering best practices to...