KYC Knowledge Expert

Role Overview: You will be working as a KYC Knowledge Expert in a dynamic and fast-paced environment with the gratification of supporting the KYC Team and customers. Your main responsibilities will involve: Key Responsibilities: - Providing instant knowledge support to KYC Associates in India. - Conducting 2nd level review and exceptional review for KYC cases in consultation with MLRO. - Assisting Ops Directors/Managers/Team Leads in case investigation and follow up on critical cases. - Participating in regular meetings with the Global Knowledge Expert Team for updates and sharing key information from the region. - Collaborating with Global KYC Trainers on training needs discussion and execution, providing support within the region and time zone. - Identifying knowledge gaps between localized knowledge and global standards, proposing knowledge updates or process flow improvements through collaboration with Regional Business Partners and stakeholders. - Observing knowledge gaps in existing KYC Teams and escalating for refreshment sessions when necessary. - Preparing regular reports as required. Qualification Required: - Bachelor's degree in business management, Information Management, Compliance, or related disciplines; candidates with multi-disciplines are a plus. - Knowledgeable in KYC procedures with high integrity, knowledge in India KYC process is an advantage. - 3+ years of working experience in the financial/banking sector & KYC. - Strong analytical and communication skills. - Ability to work in a multi-cultural environment. - Self-motivated, passionate, solution-focused, and customer-oriented. - High proficiency in spoken and written English is a must. - Proficiency in other languages like Hindi is an advantage. Please note that this role will require you to work from the office all 5 days a week in Bangalore, India.,