Posted:4 days ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Handle customer queries related to KYC and credit card processes efficiently.
  • Verify and update customer KYC documentation as per regulatory guidelines.
  • Assist in resolving KYC complaints and escalations from customers.
  • Perform basic checks and validations for credit card applications and related processes.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with internal teams to ensure timely resolution of KYC issues.
  • Adhere to organizational policies, compliance, and regulatory standards.
  • Generate reports related to KYC compliance and credit card operations as required.
  • Participate in training sessions to stay updated on KYC regulations, credit card processes, and operational best practices.

Skills Required:

  • Strong communication and interpersonal skills.
  • Basic understanding of KYC processes and credit card operations.
  • Attention to detail and accuracy in data handling.
  • Ability to work in a fast-paced BPO/BPM environment.
  • Proficiency in MS Office and basic computer applications.

Educational Qualification:

  • Graduate in any discipline.

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Manpowergroup Services India

Staffing and Recruitment

Bangalore

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