About Us Kirana Club is India's largest community of kirana stores, connecting over 3 million kirana store owners across the country. We are on a mission to empower small retailers with news, knowledge, and opportunities that drive growth. We bring together brands, wholesalers, and retailers on one seamless platform. We're on a mission to revolutionize general trade in India, and we're expanding at an incredible pace! Role Overview We are looking for a Finance Operations Manager to own billing, reconciliation, and cash-flow insights. Location: Bangalore Key Responsibilities Invoice Reconciliation: Oversee automated invoice generation for e-commerce orders; validate invoices and coordinate GST filings with the outsourced partner. Reconciliations: Reconcile COD receipts (3PLs) and gateway settlements; track returns/refunds and adjust seller payouts. Payouts: Compute and execute seller payouts after take-rate and logistics deductions; manage fund flows. Reporting: Maintain cash-flow forecasts; build P&L and unit-economics dashboards. Automation: Create SOPs, Excel macros or integrations (Tally/Zoho/ERP); use light SQL/BI scripting for reconciliation and reports. Collaboration: Coordinate with 3PLs, product, tech, and outsourced accountants; surface insights on revenue leakage and return trends. Pricing Strategy Support: Analyze transaction data and profit margins to recommend take-rate and pricing Certifications: CA-Inter / ICWA-Inter minimum; CA/CPA or MBA (Finance) is a plus. Experience: 3-6 years in high-volume finance (e- commerce, marketplace, fintech, or logistics). Skills Advanced Excel (pivot tables, VLOOKUPs, macros). Experience with Tally, Zoho Books, or QuickBooks. Familiarity with payment gateway/3PL settlements; basic SQL/BI scripting. Strong communicator and proactive CTC: - 8-15 LPA Join us to build the finance engine of a rapidly scaling marketplace and drive real impact. (ref:iimjobs.com) Show more Show less

About Us Kirana Club is India's largest community of kirana stores, connecting over 3 million kirana store owners across the country. We are on a mission to empower small retailers with news, knowledge, and opportunities that drive growth. We bring together brands, wholesalers, and retailers on one seamless platform. We're on a mission to revolutionize general trade in India, and we're expanding at an incredible pace! Role Overview We are looking for a Finance Operations Manager to own billing, reconciliation, and cash-flow insights. Location: Bangalore Key Responsibilities Invoice Reconciliation: Oversee automated invoice generation for e-commerce orders; validate invoices and coordinate GST filings with the outsourced partner. Reconciliations: Reconcile COD receipts (3PLs) and gateway settlements; track returns/refunds and adjust seller payouts. Payouts: Compute and execute seller payouts after take-rate and logistics deductions; manage fund flows. Reporting: Maintain cash-flow forecasts; build P&L and unit-economics dashboards. Automation: Create SOPs, Excel macros or integrations (Tally/Zoho/ERP); use light SQL/BI scripting for reconciliation and reports. Collaboration: Coordinate with 3PLs, product, tech, and outsourced accountants; surface insights on revenue leakage and return trends. Pricing Strategy Support: Analyze transaction data and profit margins to recommend take-rate and pricing Certifications: CA-Inter / ICWA-Inter minimum; CA/CPA or MBA (Finance) is a plus. Experience: 3-6 years in high-volume finance (e- commerce, marketplace, fintech, or logistics). Skills Advanced Excel (pivot tables, VLOOKUPs, macros). Experience with Tally, Zoho Books, or QuickBooks. Familiarity with payment gateway/3PL settlements; basic SQL/BI scripting. Strong communicator and proactive CTC: - 8-15 LPA Join us to build the finance engine of a rapidly scaling marketplace and drive real impact. (ref:iimjobs.com)

About Kirana Club Kirana Club is India’s largest community of kirana stores, connecting over 3 million kirana store owners across the country. We are on a mission to empower small retailers with news, knowledge, and opportunities that drive growth. We bring together brands, wholesalers, and retailers on one seamless platform. We're on a mission to revolutionize general trade in India, and we're expanding at an incredible pace! About the Role We’re hiring a Customer Support Manager to lead and coordinate our retailer support operations. You will be responsible for overseeing the support workflow and ensuring high-quality resolution through the team. Responsibilities Manage day-to-day operations of the chat support team Drive timely closure of escalations raised by retailers Coordinate with internal teams (ops, tech, brands) for resolution and feedback loops Track key metrics like TAT, response quality, and CSAT Identify gaps in support processes and implement improvements Guide and support the team to maintain service excellence Requirements 1–2 years of experience in customer support, operations, or program management (preferably in e-commerce or high-growth startups) Strong communication and coordination skills Fluency in Hindi is required (our retailer base is primarily Hindi-speaking) Process-oriented mindset with high ownership Must be based in Bangalore and open to working from office Location: HSR Layout, Bangalore Work Type: Full-time, In-office

You will be joining Kirana Club, India's largest community of kirana stores, connecting over 3 million kirana store owners nationwide. The mission is to empower small retailers with news, knowledge, and opportunities that spur growth. By bringing together brands, wholesalers, and retailers on a unified platform, we aim to revolutionize general trade in India with rapid expansion. As a Finance Operations Manager based in Bangalore, your primary responsibilities will include overseeing billing, reconciliation, and providing insights into cash-flow. You will be required to manage automated invoice generation for e-commerce orders, validate invoices, and coordinate GST filings with external partners. Additionally, you will be responsible for maintaining cash-flow forecasts, developing P&L and unit-economics dashboards, and implementing automation through SOPs, Excel macros, or integrations like Tally, Zoho, or ERP systems. Proficiency in light SQL/BI scripting for reconciliation and reporting purposes is also expected. Collaboration is key in this role as you will need to coordinate with 3PLs, product, tech teams, and outsourced accountants to surface insights on revenue leakage and return trends. Your role will also involve supporting pricing strategy by analyzing transaction data and profit margins to recommend take-rate and pricing optimizations. To qualify for this position, you should have a minimum of CA-Inter/ICWA-Inter certifications, with CA/CPA or MBA in Finance considered a plus. A background of 3-6 years in high-volume finance, particularly in e-commerce, marketplace, fintech, or logistics sectors, is required. Proficiency in Advanced Excel with pivot tables, VLOOKUPs, and macros, along with experience in Tally, Zoho Books, or QuickBooks is necessary. Strong communication skills and a proactive problem-solving approach are essential for success in this role. The compensation offered for this position is in the range of 8-15 LPA. Join us at Kirana Club and be part of building the finance engine of a rapidly scaling marketplace, contributing to real impact and growth.,

You will be playing a crucial role in revolutionizing the FMCG landscape in India by joining our team at Kirana Club. Your relentless effort and dedication will be the driving force behind our growth and success. As a part of our team, you will have the opportunity to take on a career-defining role where you will represent Kirana Club and establish enduring relationships with our FMCG clients. Our track record includes earning the trust of industry leaders such as Mondelez, Marico, P&G, Godrej, and more. You will be contributing to impactful work by being involved in a groundbreaking product that is reshaping the FMCG industry. Your responsibilities will include leading the customer success strategy, devising and executing a holistic plan that aligns with our business objectives. You will be focused on driving customer adoption and retention by enhancing their engagement with our platform and decreasing churn rates through efficient onboarding, training, and support. Building and nurturing strong relationships with key decision-makers at our FMCG clients will be a key aspect of your role, where you will understand their requirements and challenges. Additionally, you will leverage customer data to derive strategic insights, identify trends, and suggest improvements that will contribute to product enhancement and strategic decision-making. We are seeking a candidate who holds an MBA with 2-4 years of relevant work experience or a Tier 1 UG with 4-6 years of relevant work experience. Your ability to initiate, cultivate, and manage intricate projects while driving process efficiencies will be valued. A strong inclination towards research, analytics, and constructing compelling narratives is essential. Excellent written and verbal communication skills are a must, along with exposure to media and measurement. If you are ready to bring your hustle and passion to the table, we encourage you to apply now and be a part of our dynamic team at Kirana Club. To expedite the process, please fill out this form: https://forms.gle/sEzxrt8tPCcGw5ys8. We are expecting a high volume of applications and encourage you to stand out by finding a direct way to connect with us.,