Kinaxis Supply chain planning

Kinaxis Supply Planning

B2

Experience:4-6

Sr. Developer/Support Specialist

Job Description:

Expertise in authoring all types of resources like worksheets & workbooks, alerts, scheduled tasks & automation chain in RR

Able to prioritize and categories tickets thereby providing resolution and solution to customer on time depending upon severity & SLAs

Data monitoring & data refresh in Prod and non-Prod servers and there by taking corrective actions for the failed jobs Must be capable of training and mentoring team members to improve techno-functional capability of the team

Deliver high quality of service/operations and continuous improvement through outflow and recurrence prevention of incidents.

Own Tier 1/2 solution as required, enhance solution stability and service quality eventually enabling increase in customer consumption and adoption of the service.

Consistently demonstrate customer centricity and relentless attitude to innovate through positive teamwork beyond his/her team.

Role:Kinaxis Supply Planning

Skill Band:B3

Experience:6-9

Lead/Tech Lead

Job Description:

Hands-on expertise on configuring & authoring Kinaxis Workbooks, Worksheets, Scorecards, Dashboards and Analytics, Custom Alerts & Management.

Experience in implementing, monitoring and issue resolution on Kinaxis Automation chains, tasks, data errors and integration.

Involved in interaction with customers for requirement gathering, understanding business process, worked closely with stakeholders across cross-functional teams for gathering, documenting and analyzing Business Requirements.

Analyze existing tables/worksheets/datasets and optimize the data that is being pushed into and out of Kinaxis Rapid Response.

Working as admin, effectively solved the group membership access to the Business users and works with RR support in case of high-level ones.

Monitoring day-to-day system uptime, performance, and log files

Working on ServiceNow incidents and bugs in Jira along with Improvements.