KFintech - Bulk Walk-in - Customer Support Executive - Voice Process

0 - 4 years

2 - 3 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Saturday, 19th July

Pls note - It is mandatory that candidates possess a strong proficiency in both Hindi and English;

Write in resume first page - Meeting Person - HR Lakshman

Please find the job description and interview venue details below for your reference.

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Open Positions:

Experience:

Open Positions:

Customer Support Associate (Voice Process)

Customer Support Sr. Associate (Voice Process)

Customer Support Executive (Voice Process)

Job Location:

CTC:

Education: Min Graduation

Job Timing:

Interview Date & Time: 19-07-2025 (Saturday) - 10 AM to 2 PM

Interview Location:

KFin Technologies Limited

Selenium Tower B,

Plot Nos. 31 & 32

Financial District

Nanakramguda

Hyderabad - 500032

  • Answer inbound / outbound calls & respond to the customer emails
  • Manage and resolve customer complaints
  • Identify and escalate issues to supervisors
  • Provide product and service information to customers
  • Research required information using available resources
  • Research, identify and resolve customer complaints using applicable software
  • Document all call information according to standard operating procedures
  • Recognize, document, and alert the management team of trends in customer calls
  • Follow up customer calls where necessary

Job Specification:

1. Candidate must have good command/proficiency in English & Hindi (Both)

2. Proficient with MS Office (Excel, Word, PowerPoint)

3. Minimum Graduation Must

Contact Person: Lakshman - HR

Write in resume first page - Meeting Person - HR Lakshman

lakshmanan.muniyandi@kfintech.com

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Kfin Technologies logo
Kfin Technologies

Financial Services

Hyderabad

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