Key Accounts Manager ( East UP )

Role Overview: As a Key Account Manager at NITCO, you will be responsible for managing the company's most strategic customer accounts in the tiles, marble, and mosaic segments. Your role will involve building long-term partnerships, identifying and converting new project opportunities, and ensuring account-level profitability, collections, and delivery excellence. Key Responsibilities: - Identify, develop, and nurture key accounts in the real estate, hospitality, commercial, and institutional sectors aligned with NITCO's premium positioning. - Prioritize accounts based on volume potential, design relevance, margin contribution, and strategic value. - Conduct tiered account segmentation to define differentiated engagement and resource allocation strategies. - Continuously scan the market for new high-potential accounts and projects to drive deeper penetration across regions. - Establish and manage relationships with key decision-makers such as promoters, architects, interior designers, and contractors. - Act as the face of NITCO to key accounts, promoting design collections, innovations, and technical strengths. - Drive cross-category sales across NITCO's product lines including tiles, natural and engineered marble, and mosaics. - Increase share of wallet within existing accounts by identifying new sites, renovation cycles, and opportunity areas. - Develop and execute customized key account plans outlining targets, timelines, decision workflows, and product focus. - Maintain account health by managing credit risks, reconciliations, and overdue follow-ups. - Work cross-functionally with various teams to fulfill client commitments and share market intelligence. Qualification Required: - Graduate in Business, Marketing, or Civil Engineering. MBA preferred. - Minimum 7 years of experience in B2B/project sales or Key Account Management. - Strong connections with architects, developers, interior consultants, and procurement teams. - Demonstrated success in project-based selling and long sales cycles. - High levels of ownership, interpersonal skills, and stakeholder influence. - Ability to travel and manage multiple project locations simultaneously.,